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Weekend Customer Success Jobs in Missouri (NOW HIRING)

Magnet LLC

Customer Success Associate

Washington, MO · On-site

FLSA Classification Hourly Reports to Customer Service Manager Hours Monday - Friday 8:00-4:30 One Day a Week 8:30-5:00 Summary/objective Build relationships and find out customer's needs, solve ...

Magnet Ltd.

Customer Success Associate

Washington, MO · On-site

FLSA Classification Hourly Reports to Customer Service Manager Hours Monday - Friday 8:00-4:30 One Day a Week 8:30-5:00 Summary/objective Build relationships and find out customer's needs, solve ...

Magnet LLC

Customer Success Associate

Washington, MO · On-site

FLSA Classification Hourly Reports to Customer Service Manager Hours Monday - Friday 8:00-4:30 One Day a Week 8:30-5:00 Summary/objective Build relationships and find out customer's needs, solve ...

Jobgether

Our partner is looking for a Customer Success Partner - German Speaking based in Netherlands. This is a full-time, remote opportunity for a customer-focused professional to manage and grow a ...

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All JobsCustomer Success JobsWeekend Customer Success JobsWeekend Customer Success Jobs in Missouri

Weekend Customer Success information

What is the difference between Weekend Customer Success vs Weekend Customer Support?

AspectWeekend Customer SuccessWeekend Customer Support
Primary FocusBuilding long-term client relationships and ensuring customer successProviding technical assistance and resolving immediate customer issues
Required SkillsCommunication, relationship management, product knowledgeTroubleshooting, technical knowledge, problem-solving
Work EnvironmentProactive engagement, strategic planningReactive support, issue resolution
Common CertificationsCustomer success certifications, CRM proficiencyTechnical support certifications, product-specific training

Weekend Customer Success focuses on fostering ongoing relationships and ensuring clients achieve their goals, while Weekend Customer Support primarily addresses immediate technical issues. Both roles require strong communication skills, but their daily tasks and objectives differ significantly.

What are the most commonly searched types of Customer Success jobs in Missouri?

The most popular types of Customer Success jobs in Missouri are:

What are popular job titles related to Weekend Customer Success jobs in Missouri?

For Weekend Customer Success jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Success jobs in Missouri look for?

The top searched job categories for Weekend Customer Success jobs in Missouri are:

What cities in Missouri are hiring for Weekend Customer Success jobs?

Cities in Missouri with the most Weekend Customer Success job openings:

Weekend Customer Success jobs near you

Customer Success Associate

The Magnet Group

Washington, MO • On-site

Full-time

Re-posted 2 days ago

Job description

Description

FLSA Classification

Hourly

Reports to

Customer Service Manager

Hours

Monday - Friday 8:00-4:30

One Day a Week 8:30-5:00


JOB DESCRIPTION

Summary/objective

Build relationships and find out customer's needs, solve problems that arise and coordinate deals with clients. Determine the most crucial needs of the customers and carry them out to ensure that they receive first-class customer care and service.

  • Inbound client calls
  • Facilitate quotes
  • Submit via email quotes to clients in the acceptable timeframe
  • Respond to email requests in the acceptable timeframe
  • Attend required meetings as applicable
  • Research and handle client claims
  • Order process
  • Order status
  • Update order tracking
  • Generate re-do orders
  • Return customer voicemails in the acceptable time frame
  • Enter client sample requests
  • Cross training with peer roles
  • Order hold follow-up
  • Respond to website chat requests


QUALIFICATIONS

Required

  • High School Diploma or G.E.D.

Preferred, but not required

  • Minimum one to three years customer service experience
  • Strong organizational skills and ability to work independently
  • Computer literate
  • Proficient in Microsoft Office
  • Good business skills
  • Good sales and marketing background
  • Data entry skills
  • Good oral and written communication skills.
  • Good negotiation skills and customer service ability
  • QA skills
  • Good Interpersonal relationships
  • Problem solving abilities
  • Proficient in multi-tasking
  • Ability to exercise independent judgment and work with minimal supervision. Must be detail-oriented, can plan, organize, set priorities and manage multiple projects. Good analytical, problem solving and time management skills. Self-starter and self-finisher. Handles difficult customers with diplomacy and tact

Work environment

  • Climate controlled environment

Physical demands

  • While performing the duties of this job, the associate is frequently required to stand, walk, climb, stoop, talk, hear, reach, grasp with hands, feel, and sit. The associate is occasionally required to kneel, push and pull to move objects.
  • The associate must exert up to 5 pounds of force occasionally and/or a light amount of force frequently to lift, carry, push, pull, or otherwise move objects.
  • Specific vision abilities required by this job include concentrated attention and close vision, far vision, color vision, depth perception and the ability to bring object into sharp focus.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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