Manager, Customer Success
Dublin, OH · On-site
YOUR ROLE As Manager, Customer Success you will lead a team of Customer Success Managers in providing an unparalleled customer experience, helping them to foster long-term relationships with clients ...
Dublin, OH · On-site
YOUR ROLE As Manager, Customer Success you will lead a team of Customer Success Managers in providing an unparalleled customer experience, helping them to foster long-term relationships with clients ...
Dublin, OH · On-site
YOUR ROLE As Manager, Customer Success you will lead a team of Customer Success Managers in providing an unparalleled customer experience, helping them to foster long-term relationships with clients ...
Lewis Center, OH · On-site
Customer Success Manager Csquare is seeking a talented, highly motivated individual to serve as a Customer Success Manager. The mission of the Csquare Customer Success organization is to ensure our ...
Lewis Center, OH · On-site
Customer Success Manager Csquare is seeking a talented, highly motivated individual to serve as a Customer Success Manager. The mission of the Csquare Customer Success organization is to ensure our ...
Customer Success activities include ongoing management and oversight of our customers: on-boarding, daily support, product adoption, advocacy, and retention resulting in long term customer ...
Customer Success activities include ongoing management and oversight of our customers: on-boarding, daily support, product adoption, advocacy, and retention resulting in long term customer ...
Columbus, OH · Remote
$95K - $112K/yr
As a Customer Success Manager, you will own a portfolio of manufacturing customers from implementation through long-term success. You will partner with maintenance and reliability leaders to develop ...
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Columbus, OH · Remote
$95K - $112K/yr
As a Customer Success Manager, you will own a portfolio of manufacturing customers from implementation through long-term success. You will partner with maintenance and reliability leaders to develop ...
Columbus, OH · On-site
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Columbus, OH · On-site
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Position Summary The Customer Success Specialist serves as the first point of contact for ... Willingness to work a flexible schedule, including occasional evenings and weekends during ...
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Position Summary The Customer Success Specialist serves as the first point of contact for ... Willingness to work a flexible schedule, including occasional evenings and weekends during ...
Columbus, OH · On-site
Customer Success Manager Columbus, Ohio At Path Robotics, we're building the future of embodied intelligence. Our AI-driven systems enable robots to adapt, learn, and perform in the real world ...
Columbus, OH · On-site
Customer Success Manager Columbus, Ohio At Path Robotics, we're building the future of embodied intelligence. Our AI-driven systems enable robots to adapt, learn, and perform in the real world ...
Columbus, OH · On-site
Position Summary The Customer Success Specialist serves as the first point of contact for ... Willingness to work a flexible schedule, including occasional evenings and weekends during ...
Columbus, OH · On-site
Position Summary The Customer Success Specialist serves as the first point of contact for ... Willingness to work a flexible schedule, including occasional evenings and weekends during ...
Columbus, OH · On-site
Head Of Customer Success Lead Customer Outcomes. Build a World-Class Customer Success Function. Drive Growth. We are seeking an exceptional Head of Customer Success to lead the global Customer ...
Columbus, OH · On-site
Head Of Customer Success Lead Customer Outcomes. Build a World-Class Customer Success Function. Drive Growth. We are seeking an exceptional Head of Customer Success to lead the global Customer ...
Columbus, OH · On-site
$80K - $95K/yr
Customer Success Manager New York; Santa Barbara; Seattle; Columbus About Impact.com: Impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow ...
Columbus, OH · On-site
$80K - $95K/yr
Customer Success Manager New York; Santa Barbara; Seattle; Columbus About Impact.com: Impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow ...
Columbus, OH · Remote
$110K - $135K/yr
What's the Opportunity The Customer Success Team Lead is a strategic, hands-on role responsible for managing and guiding a team of Customer Success Managers (CSMs). This position plays a vital role ...
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Columbus, OH · Remote
$110K - $135K/yr
What's the Opportunity The Customer Success Team Lead is a strategic, hands-on role responsible for managing and guiding a team of Customer Success Managers (CSMs). This position plays a vital role ...
Columbus, OH · On-site
The Customer Success Specialist is primarily responsible for aftermarket sales and support for external customers by using excellent, in-depth knowledge of company products, programs, and systems.
Columbus, OH · On-site
The Customer Success Specialist is primarily responsible for aftermarket sales and support for external customers by using excellent, in-depth knowledge of company products, programs, and systems.
Columbus, OH · Remote
$110K - $135K/yr
As a Customer Success Director (CSD) at impact.com, you will play a key individual contributor role in managing enterprise-level client relationships to promote retention and growth. You will develop ...
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Columbus, OH · Remote
$110K - $135K/yr
As a Customer Success Director (CSD) at impact.com, you will play a key individual contributor role in managing enterprise-level client relationships to promote retention and growth. You will develop ...
Columbus, OH · On-site
$150 - $210/hr
Build a World-Class Customer Success Function. Drive Growth. We are seeking an exceptional Head of Customer Success to lead the global Customer Success function for DNV's Pipeline software portfolio.
New
Columbus, OH · On-site
$150 - $210/hr
Build a World-Class Customer Success Function. Drive Growth. We are seeking an exceptional Head of Customer Success to lead the global Customer Success function for DNV's Pipeline software portfolio.
New
Columbus, OH · On-site
We are looking for an experienced Customer Success Manager with experience supporting customers in the manufacturing industry to enable a seamless implementation of Path's products while laying the ...
Columbus, OH · On-site
We are looking for an experienced Customer Success Manager with experience supporting customers in the manufacturing industry to enable a seamless implementation of Path's products while laying the ...
Columbus, OH · On-site
We are looking for an experienced Customer Success Manager with experience supporting customers in the manufacturing industry to enable a seamless implementation of Path's products while laying the ...
Columbus, OH · On-site
We are looking for an experienced Customer Success Manager with experience supporting customers in the manufacturing industry to enable a seamless implementation of Path's products while laying the ...
For more information, visit www.enterprisedb.com As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving ...
For more information, visit www.enterprisedb.com As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving ...
Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic ...
Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic ...
Columbus, OH · On-site +1
$80K - $95K/yr
As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business ...
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Columbus, OH · On-site +1
$80K - $95K/yr
As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business ...
$11.54 - $14.79
9% of jobs
$17.60 is the 25th percentile. Wages below this are outliers.
$14.79 - $18.05
19% of jobs
The median wage is $20.90 / hr.
$18.05 - $21.31
26% of jobs
$24.09 is the 75th percentile. Wages above this are outliers.
$21.31 - $24.56
26% of jobs
$24.56 - $27.82
11% of jobs
$27.82 - $31.08
4% of jobs
$31.08 - $34.33
3% of jobs
$34.33 - $37.59
2% of jobs
$37.59 - $40.84
0% of jobs
$40.84 - $44.10
0% of jobs
$44.10 - $47.36
1% of jobs
$11
$24
$47

YOUR ROLE As Manager, Customer Success you will lead a team of Customer Success Managers in providing an unparalleled customer experience, helping them to foster long-term relationships with clients through consultative interactions throughout the customer journey, including onboarding, adoption, retention and expansion. This role will collaborate closely with the Director of Customer Success to drive team goals, monitor metrics, and continuously improve processes that lead to customer retention and satisfaction. You will oversee and manage the performance and development of the team. The ideal candidate will have excellent communication skills, experience leading and motivating a team, and a deep understanding of the insurance landscape. WHAT YOU'LL DO Lead, mentor, and develop a team of Customer Success Managers dedicated to driving wholesale revenue, enhancing customer satisfaction, and ensuring the successful implementation and support of Bold Penguins products and servicesCultivates an environment of proactive support, driving your team to be consultative advisors to their agency partners and further deepening customer relationships.Identify areas of improvement and implement strategies to bolster the teams effectiveness, product knowledge, and efficiency, while also working to ensure that clients receive proactive and high-quality support.Implement and monitor strategic initiatives for various customer segments to promote product adoption, value realization, and customer satisfactionCollaborate with cross-functional teams to ensure alignment with the companys overall strategyReport regularly to the Director of Customer Success on the teams performance, customer satisfaction, and other relevant KPIs.Manage customer escalations to ensure timely resolution and maintain positive client relationships.Conduct regular performance reviews and provide ongoing coaching and feedback to CSMs.Stay up-to-date with industry trends, emerging technologies, and competitive landscape, and provide insights and recommendations to inform agent strategiesActively contribute to departmental and company goals.Perform other related duties as assigned by management.
Sourced by ZipRecruiter
Insurance services
51 - 200 Employees
Columbus, OH, US
2016