Client Success Manager
Denver, CO · On-site
Client Success Manager Denver CO - Onsite Duration: 12 months Looking for CSM experience with ... that inform our digital strategies. By helping answer critical questions about the customer ...
Client Success Manager
Denver, CO · On-site
Client Success Manager Denver CO - Onsite Duration: 12 months Looking for CSM experience with ... that inform our digital strategies. By helping answer critical questions about the customer ...
Client Success Manager
Farmington Hills, MI · Hybrid
$65K - $75K/yr
POSITION PURPOSE The Client Success Manager acts as a navigator focusing on proactive guidance ... Communicate clearly and consistently with clients through visits, calls, email, and digital ...
Client Success Manager
Farmington Hills, MI · Hybrid
$65K - $75K/yr
POSITION PURPOSE The Client Success Manager acts as a navigator focusing on proactive guidance ... Communicate clearly and consistently with clients through visits, calls, email, and digital ...
Client Success Manager
Chicago, IL · On-site +1
$3.5K - $7.0K/mo
... Manager, or Client Success Specialist, preferably in a marketing agency environment ... Strong understanding of digital marketing, SEO, and social media advertising, including Facebook ...
Client Success Manager
Chicago, IL · On-site +1
$3.5K - $7.0K/mo
... Manager, or Client Success Specialist, preferably in a marketing agency environment ... Strong understanding of digital marketing, SEO, and social media advertising, including Facebook ...
Client Success Manager
Austin, TX · Remote
$2.5K - $4.5K/mo
... Manager, or Client Success Specialist, preferably in a marketing agency environment ... Strong understanding of digital marketing, SEO, and social media advertising, including Facebook ...
Client Success Manager
Austin, TX · Remote
$2.5K - $4.5K/mo
... Manager, or Client Success Specialist, preferably in a marketing agency environment ... Strong understanding of digital marketing, SEO, and social media advertising, including Facebook ...
Client Success Manager
Great Falls, MT · Hybrid
$65K - $75K/yr
POSITION PURPOSE The Client Success Manager acts as a navigator focusing on proactive guidance ... Communicate clearly and consistently with clients through visits, calls, email, and digital ...
Client Success Manager
Great Falls, MT · Hybrid
$65K - $75K/yr
POSITION PURPOSE The Client Success Manager acts as a navigator focusing on proactive guidance ... Communicate clearly and consistently with clients through visits, calls, email, and digital ...
Client Success Manager
Chicago, IL · Remote
$3.5K - $7.0K/mo
... Manager, or Client Success Specialist, preferably in a marketing agency environment ... Strong understanding of digital marketing, SEO, and social media advertising, including Facebook ...
Quick apply
Client Success Manager
Chicago, IL · Remote
$3.5K - $7.0K/mo
... Manager, or Client Success Specialist, preferably in a marketing agency environment ... Strong understanding of digital marketing, SEO, and social media advertising, including Facebook ...
Client Success Manager
Los Angeles, CA · Remote
$3.5K - $7.0K/mo
... Manager, or Client Success Specialist, preferably in a marketing agency environment ... Strong understanding of digital marketing, SEO, and social media advertising, including Facebook ...
Client Success Manager
Los Angeles, CA · Remote
$3.5K - $7.0K/mo
... Manager, or Client Success Specialist, preferably in a marketing agency environment ... Strong understanding of digital marketing, SEO, and social media advertising, including Facebook ...
Client Success Manager
Chicago, IL · Remote
$3.5K - $7.0K/mo
... Manager, or Client Success Specialist, preferably in a marketing agency environment ... Strong understanding of digital marketing, SEO, and social media advertising, including Facebook ...
Client Success Manager
Chicago, IL · Remote
$3.5K - $7.0K/mo
... Manager, or Client Success Specialist, preferably in a marketing agency environment ... Strong understanding of digital marketing, SEO, and social media advertising, including Facebook ...
Client Success Manager
Portsmouth, NH · On-site
$70K - $80K/yr
Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...
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Apply Early
Client Success Manager
Portsmouth, NH · On-site
$70K - $80K/yr
Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...
Apply Early
Client Success Manager
Los Angeles, CA · Remote
$3.5K - $7.0K/mo
... Manager, or Client Success Specialist, preferably in a marketing agency environment ... Strong understanding of digital marketing, SEO, and social media advertising, including Facebook ...
Quick apply
Client Success Manager
Los Angeles, CA · Remote
$3.5K - $7.0K/mo
... Manager, or Client Success Specialist, preferably in a marketing agency environment ... Strong understanding of digital marketing, SEO, and social media advertising, including Facebook ...
Client Success Manager
Miami, FL · Remote
$3.5K - $7.0K/mo
... Manager, or Client Success Specialist, preferably in a marketing agency environment ... Strong understanding of digital marketing, SEO, and social media advertising, including Facebook ...
Quick apply
Client Success Manager
Miami, FL · Remote
$3.5K - $7.0K/mo
... Manager, or Client Success Specialist, preferably in a marketing agency environment ... Strong understanding of digital marketing, SEO, and social media advertising, including Facebook ...
Client Success Manager
Miami, FL · Remote
$3.5K - $7.0K/mo
... Manager, or Client Success Specialist, preferably in a marketing agency environment ... Strong understanding of digital marketing, SEO, and social media advertising, including Facebook ...
Client Success Manager
Miami, FL · Remote
$3.5K - $7.0K/mo
... Manager, or Client Success Specialist, preferably in a marketing agency environment ... Strong understanding of digital marketing, SEO, and social media advertising, including Facebook ...
Client Success Manager
New York, NY · On-site +1
Maven's award-winning digital programs provide clinical, emotional, and financial support all in ... The Client Success Manager will be the main point of contact for employer accounts introduced ...
Client Success Manager
New York, NY · On-site +1
Maven's award-winning digital programs provide clinical, emotional, and financial support all in ... The Client Success Manager will be the main point of contact for employer accounts introduced ...
Client Success Manager
New York, NY · Remote
Maven's award-winning digital programs provide clinical, emotional, and financial support all in ... The Client Success Manager will be the main point of contact for employer accounts introduced ...
Quick apply
Client Success Manager
New York, NY · Remote
Maven's award-winning digital programs provide clinical, emotional, and financial support all in ... The Client Success Manager will be the main point of contact for employer accounts introduced ...
Client Success Manager
Miami, FL · On-site
Client Success Manager Location: Miami, FL or Chicago, IL About eMed eMed is a digital health leader powered by its Empathetic AI™ Population Health Platform. We partner with employers, governments ...
Client Success Manager
Miami, FL · On-site
Client Success Manager Location: Miami, FL or Chicago, IL About eMed eMed is a digital health leader powered by its Empathetic AI™ Population Health Platform. We partner with employers, governments ...
Client Success Manager
Austin, TX · On-site
Our Client Success Managers are professionals responsible for developing a positive customer ... Additionally, we are the only digital company in Austin to have received the award more than once!
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Apply Early
Client Success Manager
Austin, TX · On-site
Our Client Success Managers are professionals responsible for developing a positive customer ... Additionally, we are the only digital company in Austin to have received the award more than once!
Apply Early
Client Success Manager
Austin, TX · On-site
$15/hr
Our Client Success Managers are professionals responsible for developing a positive customer ... Additionally, we are the only digital company in Austin to have received the award more than once!
Client Success Manager
Austin, TX · On-site
$15/hr
Our Client Success Managers are professionals responsible for developing a positive customer ... Additionally, we are the only digital company in Austin to have received the award more than once!
Client Success Manager
New York, NY · On-site
The Role We're looking for a Client Success Manager who elevates partnerships, anticipates needs ... Experience managing digital campaigns, workflows, or content development pipelines * Strong ...
Client Success Manager
New York, NY · On-site
The Role We're looking for a Client Success Manager who elevates partnerships, anticipates needs ... Experience managing digital campaigns, workflows, or content development pipelines * Strong ...
Client Success Manager
Indianapolis, IN · On-site +1
$80K/yr
As a Client Success Manager, you will be the primary strategic partner for a portfolio of valued ... facing digital marketing experience (SEO, paid media, performance marketing) * Agency or ...
Client Success Manager
Indianapolis, IN · On-site +1
$80K/yr
As a Client Success Manager, you will be the primary strategic partner for a portfolio of valued ... facing digital marketing experience (SEO, paid media, performance marketing) * Agency or ...
Client Success Manager
Portsmouth, NH · On-site
$70K - $80K/yr
Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...
Client Success Manager
Portsmouth, NH · On-site
$70K - $80K/yr
Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...
Digital Client Success Manager information
See salary details
$14.5K - $28.1K
0% of jobs
$28.1K - $41.7K
2% of jobs
$41.7K - $55.3K
9% of jobs
$55.3K - $68.9K
12% of jobs
$70.2K is the 25th percentile. Wages below this are outliers.
$68.9K - $82.5K
19% of jobs
The median wage is $88.5K / yr.
$82.5K - $96K
18% of jobs
$96K - $109.6K
11% of jobs
$113K is the 75th percentile. Wages above this are outliers.
$109.6K - $123.2K
18% of jobs
$123.2K - $136.8K
7% of jobs
$136.8K - $150.4K
2% of jobs
$150.4K - $164K
2% of jobs
$14.5K
$92.9K
$164K
How much do digital client success manager jobs pay per year?
As of Jun 30, 2026, the average yearly pay for digital client success manager in the United States is $92,919.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $114,500.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Digital Client Success Manager, and why are they important?
To thrive as a Digital Client Success Manager, you need expertise in client relationship management, digital marketing fundamentals, and a bachelor's degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce, analytics tools such as Google Analytics, and project management software is typically required. Exceptional communication, problem-solving, and proactive organizational skills set top performers apart in this role. These skills are essential for building lasting client relationships, driving digital campaign success, and ensuring client satisfaction in a competitive digital landscape.
What is a Digital Client Success Manager?
A Digital Client Success Manager is a professional responsible for ensuring customers achieve their desired outcomes when using a company's digital products or services. They act as the main point of contact for clients, helping them navigate digital platforms, resolve issues, and maximize value. Their role includes onboarding new clients, monitoring engagement and satisfaction, providing training or resources, and collecting feedback to improve services. By fostering strong relationships, they help drive customer retention and growth for the business.
What is the difference between Digital Client Success Manager vs Customer Success Manager?
| Aspect | Digital Client Success Manager | Customer Success Manager |
|---|---|---|
| Credentials | Relevant certifications in digital marketing, SaaS, or customer success | Similar certifications in customer success or account management |
| Work Environment | Primarily digital platforms, remote or hybrid settings | Office-based or remote, client-facing roles |
| Employer & Industry | Tech, SaaS, digital marketing agencies | Tech, SaaS, various service industries |
| Search & Comparison Intent | Often compared for digital-focused roles | Broader customer success roles |
The Digital Client Success Manager focuses on managing client relationships primarily through digital channels, emphasizing online engagement and SaaS solutions. In contrast, the Customer Success Manager may handle a wider range of client interactions, including in-person meetings and broader industries. Both roles require similar skills and certifications but differ mainly in their digital focus and work environment.
How does a Digital Client Success Manager typically collaborate with other departments to ensure client satisfaction?
As a Digital Client Success Manager, you’ll often work closely with sales, marketing, product, and support teams to provide a seamless client experience. You’ll relay client feedback to product teams for improvements, partner with sales to identify upsell opportunities, and coordinate with support to resolve technical issues promptly. This cross-functional collaboration is essential for anticipating client needs, addressing challenges proactively, and maximizing client retention and satisfaction.
More about Digital Client Success Manager jobs
What cities are hiring for Digital Client Success Manager jobs? Cities with the most Digital Client Success Manager job openings:
What states have the most Digital Client Success Manager jobs? States with the most job openings for Digital Client Success Manager jobs include:
What job categories do people searching Digital Client Success Manager jobs look for? The top searched job categories for Digital Client Success Manager jobs are:
Job description
NAVA Software solutions is looking for a Client Success Manager
Details:
Client Success Manager
Denver CO - Onsite
Duration: 12 months
Looking for CSM experience with Contact center AI products like Observe, Cresta, Google CCaas or someone from the cable industry like Comcast.we keep millions of customers connected across our 41-state footprint. Our Operational Analytics & Insight team provides the measurement, insights and recommendations that inform our digital strategies. By helping answer critical questions about the customer experience, sales, and operations, this team plays a vital role in delivering the exceptional services and experiences Spectrum is known for.
Be Part of the Connection
As a Client Success Manager on the Operational Analytics & Innovations (OAI) you will drive the vision and execution of the OAI Product & Services and will be responsible for defining, prioritizing, and assessing the work of the development team, ensuring that products meet customer needs and align with strategic goals. You will also be responsible for monitoring adherence and pushing reporting on progress to goals. Here are some of the responsibilities:
How You'll Make an Impact
You'll work in a fast-paced, dynamic office environment. On a given day you'll engage with leaders, executives and stakeholders to uncover business needs, recommend internal products, gather feedback to support continuous improvement, monitor and drive exceptional performance/ROI. You'll thrive in this role if you can influence executives, build strong stake holder relationships, manage multiple programs and partnering with our product teams to build exceptional products.
Required Qualifications
Preferred Qualifications
Experience: Client success, enterprise relationship management solutioning, implanting and training technical products; Large scale call centre operations, chat and digital support they are going to want to refine the screening to include food service background ( waiting table/bar tender in their early career) Sales or consulting background.
Details:
Client Success Manager
Denver CO - Onsite
Duration: 12 months
Looking for CSM experience with Contact center AI products like Observe, Cresta, Google CCaas or someone from the cable industry like Comcast.we keep millions of customers connected across our 41-state footprint. Our Operational Analytics & Insight team provides the measurement, insights and recommendations that inform our digital strategies. By helping answer critical questions about the customer experience, sales, and operations, this team plays a vital role in delivering the exceptional services and experiences Spectrum is known for.
Be Part of the Connection
As a Client Success Manager on the Operational Analytics & Innovations (OAI) you will drive the vision and execution of the OAI Product & Services and will be responsible for defining, prioritizing, and assessing the work of the development team, ensuring that products meet customer needs and align with strategic goals. You will also be responsible for monitoring adherence and pushing reporting on progress to goals. Here are some of the responsibilities:
- Lead discussion & calibration sessions to align on product request and expected output
- Plan and execute on stakeholder product request by ensuring constant alignment of the objective
- Assist, train and lead product rollout plan
- Build important business relationships with clients.
- Understand customer needs and participate in brainstorming solutions
- Promote the products created to support meeting company goals
- Initiate, foster and cultivate business relationships
How You'll Make an Impact
- Client Engagement, discovery and relationship management
- Collaborating closely with cross-functional teams, including Operations, AI engineering, analytics teams, behavioral analytics staff, design, learning & development, to deliver high-quality products.
- Creating detailed user stories and acceptance criteria, ensuring the development team has a clear understanding of requirements.
- Acting as the primary point of contact for stakeholders, communicating product vision, goals, and progress.
- Ensuring timely delivery of product releases and updates.
- Travel around a week each month
You'll work in a fast-paced, dynamic office environment. On a given day you'll engage with leaders, executives and stakeholders to uncover business needs, recommend internal products, gather feedback to support continuous improvement, monitor and drive exceptional performance/ROI. You'll thrive in this role if you can influence executives, build strong stake holder relationships, manage multiple programs and partnering with our product teams to build exceptional products.
Required Qualifications
- Experience: Project management - 5+ years
- Education: Bachelor's degree in related field, or equivalent work experience
- Abilities: Communicate in a clear, straightforward, and professional manner; effective critical thinking skills; analyze and interpret data; knowledge and ability to use computer and software applications including
Preferred Qualifications
Experience: Client success, enterprise relationship management solutioning, implanting and training technical products; Large scale call centre operations, chat and digital support they are going to want to refine the screening to include food service background ( waiting table/bar tender in their early career) Sales or consulting background.
About NAVA Software Solutions
Sourced by ZipRecruiter
NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Rocky Hill, CT, US