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Digital Client Success Manager Jobs in Georgia (NOW HIRING)

Coreforce

Client Success Manager I - (CSMI)

Atlanta, GA · On-site

$55K - $70K/yr

Coreforce is an innovative SaaS company providing digital solutions for frontline professionals ... Client Success Manager I (CSM I) - Build Your Career with Purpose Join Coreforce and use your ...

VOICENATION LLC

Client Success Manager

Duluth, GA · On-site

Our Client Success Managers serve as the primary point of contact for clients post-onboarding, owning the client relationship throughout the entire lifecycle. This role is focused on driving ...

Coreforce

Client Success Manager I - (CSMI)

Atlanta, GA · On-site

$55K - $70K/yr

Our products - body cameras, in-car videos, mobile routers, and digital evidence systems, help ... Client Success Manager I - (CSM I) - Build Your Career with Purpose Join Coreforce and use your ...

ITA Group Inc

Client Success Manager

Atlanta, GA · On-site

About the Role We're looking for a proactive, strategic Client Success Manager to support clients using ITA Group's employee experience, recognition and engagement technology platform. In this role ...

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site +1

Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site

Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable business ...

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site +1

Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...

Globe Life: Moore Organizations

... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... S. ◾Able to pass a background check ◾Tech-savvy and comfortable using Zoom and digital tools ...

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Showing results 1-20

All JobsDigital Client Success JobsDigital Client Success Manager JobsDigital Client Success Manager Jobs in Georgia

Digital Client Success Manager information

See Georgia salary details

$12.2K

$78.5K

$138.5K

How much do digital client success manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for digital client success manager in Georgia is $78,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $96,700.00 per year, depending on experience, location, and employer.

What is a digital client success manager?

A Digital Client Success Manager is a professional responsible for ensuring customers achieve their desired outcomes when using a company's digital products or services. They act as the main point of contact for clients, helping them navigate digital platforms, resolve issues, and maximize value. Their role includes onboarding new clients, monitoring engagement and satisfaction, providing training or resources, and collecting feedback to improve services. By fostering strong relationships, they help drive customer retention and growth for the business.

How does a digital client success manager typically collaborate with other departments to ensure client satisfaction?

As a Digital Client Success Manager, you’ll often work closely with sales, marketing, product, and support teams to provide a seamless client experience. You’ll relay client feedback to product teams for improvements, partner with sales to identify upsell opportunities, and coordinate with support to resolve technical issues promptly. This cross-functional collaboration is essential for anticipating client needs, addressing challenges proactively, and maximizing client retention and satisfaction.

What are the key skills and qualifications needed to thrive as a digital client success manager, and why are they important?

To thrive as a Digital Client Success Manager, you need expertise in client relationship management, digital marketing fundamentals, and a bachelor's degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce, analytics tools such as Google Analytics, and project management software is typically required. Exceptional communication, problem-solving, and proactive organizational skills set top performers apart in this role. These skills are essential for building lasting client relationships, driving digital campaign success, and ensuring client satisfaction in a competitive digital landscape.

What is the difference between Digital Client Success Manager vs Customer Success Manager?

AspectDigital Client Success ManagerCustomer Success Manager
CredentialsRelevant certifications in digital marketing, SaaS, or customer successSimilar certifications in customer success or account management
Work EnvironmentPrimarily digital platforms, remote or hybrid settingsOffice-based or remote, client-facing roles
Employer & IndustryTech, SaaS, digital marketing agenciesTech, SaaS, various service industries
Search & Comparison IntentOften compared for digital-focused rolesBroader customer success roles

The Digital Client Success Manager focuses on managing client relationships primarily through digital channels, emphasizing online engagement and SaaS solutions. In contrast, the Customer Success Manager may handle a wider range of client interactions, including in-person meetings and broader industries. Both roles require similar skills and certifications but differ mainly in their digital focus and work environment.

What are popular job titles related to Digital Client Success Manager jobs in Georgia?

For Digital Client Success Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Digital Client Success Manager jobs in Georgia look for?

The top searched job categories for Digital Client Success Manager jobs in Georgia are:

What cities in Georgia are hiring for Digital Client Success Manager jobs?

Cities in Georgia with the most Digital Client Success Manager job openings:

Digital Client Success Manager jobs near you
Infographic showing various Digital Client Success Manager job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $78,460 per year, or $37.7 per hour.

Digital Scale Client Success Manager

Azalea Health Innovations Inc

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 25 days ago

Job description

IN SUMMARY...
Azalea Health is seeking a highly analytical and operationally-focused Digital Scale Client Success Manager to drive adoption, engagement, and value realization across a high-volume portfolio of clients. This role is critical to scaling our Client Success programs, processes, and insights to efficiently support a large and diverse client base through data-driven strategies and repeatable processes.
The ideal candidate is passionate about using data, automation, and scalable methodologies to deliver consistent, measurable client outcomes while serving as a trusted advisor to clients. You will play a pivotal role in building the infrastructure and playbooks that enable our Client Success organization to grow efficiently.
If you want the challenge of contributing to a critical function that fuels the success of Azalea Health, then this may be the role for you.
WHAT YOU WILL DO...
  • Manage a high-volume book of business within a designated client segment using scalable, digital-first engagement strategies
  • Leverage client analytics, usage data, and health scoring metrics to identify trends, risks, and expansion opportunities across your client segment
  • Design, implement, and continuously improve scalable CSM programs, playbooks, and workflows tailored to high-volume client segments
  • Monitor key performance indicators including product adoption rates, feature utilization, engagement metrics, retention risk signals, and expansion indicators
  • Use data-driven insights to prioritize outreach efforts, automate engagement touchpoints, and tailor success strategies at scale
  • Develop client segmentation strategies based on usage patterns, maturity levels, and business outcomes to optimize resource allocation
  • Build and refine predictive models to identify at-risk customers before churn indicators become critical, enabling proactive intervention strategies
  • Conduct cohort analyses to understand customer behavior patterns, lifecycle trends, and the impact of various engagement strategies on retention and expansion
  • Perform root cause analysis on churn events, feature adoption challenges, and engagement drop-offs to inform strategic improvements
  • Create and maintain dashboards and reporting mechanisms to track portfolio health, client satisfaction trends, and program effectiveness
  • Deliver training sessions, webinars, and scalable enablement content to support ongoing client education and drive product value realization
  • Develop and execute proactive campaigns to drive adoption of new features, products, and services across your client segment
  • Build and maintain relationships with key stakeholders across your portfolio, including executive-level contacts where appropriate
  • Serve as a trusted advisor while leveraging repeatable processes and automation to ensure consistent client experiences
  • Identify upsell, cross-sell, and expansion opportunities based on client goals, usage patterns, product adoption levels, and organizational maturity
  • Partner closely with Sales and Account Management teams to support renewal conversations, expansion initiatives, and growth strategies
  • Connect clients with relevant third-party integrations, partner solutions, and additional resources that support their business objectives
  • Maintain updated knowledge of Azalea Health's software products and services - with the ability to perform demonstrations of all Azalea products and services to clients as needed
  • Perform other duties as assigned

BACKGROUND AND SKILLS YOU WILL BRING...
  • Bachelor's degree in Business Administration, Business Management or related field or relevant equivalent experience required
  • 3-5 years of experience in SaaS Client Success; 2+ years of experience in Healthcare IT, Client Support required
  • Prior demonstrated experience with building and managing scalable client engagement programs and playbooks
  • Strong analytical skills with proven ability to leverage data, metrics, and client health scoring to drive decisions and prioritize activities
  • Demonstrated results in driving client adoption and advocacy
  • Ability to influence through persuasion, negotiation, and consensus building
  • Ability to juggle multiple projects and initiatives simultaneously and effectively collaborate across internal teams while working in a fast-paced environment
  • Excellent communication skills, both written and verbal, are essential, as is the ability to collaborate with other teams and stakeholders
  • Ability to travel up to 20%

SUCCESS LOOKS LIKE...
  • Being aggressive and taking initiative; we trust you to move the needle forward
  • Doing the job; outcomes are just as important as strategy
  • Being adaptable and amenable to meet the changes of a dynamic and evolving industry
  • Demonstrating humility; partnership and collaboration define who we are and how we operate
  • Tapping into your innovative side; conventional is not always correct

HOW WE INVEST IN YOU...
  • Competitive and comprehensive benefits: Coverage options to support the whole person, including full medical, dental, vision, telehealth, and life insurance
    • Generous employer sponsored subsidy towards employee's medical insurance premiums
    • Azalea Health covers 100% of the premiums for Life AD&D, Telehealth, and Long-Term Disability for all eligible full-time employees
  • Balance and flexibility: Simple Paid Time Off (PTO) options. You earn your time, use it as you choose.
  • Economic opportunity: Competitive total rewards package that offers competitive pay and advancement opportunities

Azalea Health's EEO Statement
Azalea Health is an Equal Opportunity Employer committed to creating a diverse and inclusive workforce where our employees excel based on merit, qualifications, knowledge, ability, and job performance. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and any other characteristics protected by federal, state, and local laws that make our employees unique.

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