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Software Support Engineer Jobs (NOW HIRING)

McKesson

Software Support Engineer

Concord, NC · On-site +1

McKesson is seeking a talented and experienced Software Support Engineer to join our team. In this role, you will be responsible for both software development and operational support for McKesson ...

Symbotic

Software Support Engineer

Wilmington, MA · Hybrid

$82K - $113K/yr

What we need We are looking for a proactive Software Support Engineer to join our T3 Deployment team within our Technology, Software & Robotics Engineering organization. Your job will be to help ...

CoServe Global Solutions

NJ

Responsibilities for this position will include technical support to customers and systems engineers for complex Network Analytics and Discovery software solutions. This individual will troubleshoot ...

Symbotic

Software Support Engineer

Wilmington, MA · On-site

What we need As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, and maintaining critical automation systems ...

Symbotic

Software Support Engineer

Andover, MA

What we need As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, andmaintainingcritical automation systems at ...

Symbotic

Software Support Engineer

Andover, MA · On-site

What we need As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, and maintaining critical automation systems ...

McKesson

Software Support Engineer

Concord, NC · On-site +1

McKesson is seeking a talented and experienced Software Support Engineer to join our team. In this role, you will be responsible for both software development and operational support for McKesson ...

Ingenico

Software Support Engineer

Alpharetta, GA · On-site

ABOUT THE ROLE & TEAM The Software Support Engineer is responsible for providing high-quality software technical support to Ingenico customers and partners: Ingenico terminal applications, doing ...

TicketManager

Software Support Engineer

Calabasas, CA · On-site

The Software Support Engineer will be a key member of the Technology team, responsible for developing and maintaining web applications and supporting API development. Responsibilities : • Develop ...

EV

Regional Software Support Engineer

Tempe, AZ · On-site

EV is seeking a Regional Software Support Engineer primarily responsible for providing software-specific support to the regional customer support team in North America. The role involves onsite and ...

ASM

Senior Engineer, Software Support

Phoenix, AZ

$121K - $160K/yr

Senior Engineer, Software Support At ASM, our Software Engineering teams works on delivering software that has immediate, tangible results visible in the operation of semiconductor processing ...

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Showing results 21-40

All JobsSoftware Support Engineer Jobs

Software Support Engineer information

See salary details

$39.5K

$90.7K

$166.5K

How much do software support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for software support engineer in the United States is $90,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a software support engineer?

To thrive as a Software Support Engineer, you need a solid understanding of software troubleshooting, programming fundamentals, and a relevant degree or equivalent experience. Familiarity with ticketing systems like Jira, remote diagnostic tools, and knowledge of operating systems or databases is typically required. Strong communication, problem-solving skills, and patience are crucial soft skills that set top performers apart. These abilities are essential for efficiently resolving technical issues, ensuring customer satisfaction, and maintaining smooth software operations.

What are some common challenges faced by software support engineers, and how can they effectively address them?

Software Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating solutions clearly to users with varying technical backgrounds. To address these challenges, it's important to develop strong problem-solving skills, stay organized with ticketing systems, and maintain clear, empathetic communication. Collaborating closely with development teams and using available documentation can also help resolve issues more efficiently and provide a better support experience.

What is a software support engineer?

Software Support Engineers are professionals who assist users and organizations in resolving technical issues related to software applications. They diagnose problems, provide solutions, and may also help with software installation, configuration, and updates. Their role often involves troubleshooting, responding to help desk tickets, and communicating with both end-users and development teams to ensure software runs smoothly. Software Support Engineers are crucial for maintaining customer satisfaction and minimizing downtime.

What is the difference between Software Support Engineer vs Technical Support Specialist?

AspectSoftware Support EngineerTechnical Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsHigh school diploma or associate degree, technical certifications
Work EnvironmentDevelopers, IT teams, customer supportCustomer service centers, help desks, call centers
Employer & Industry UsageSoftware companies, tech firms, SaaS providersIT service providers, hardware/software vendors
Common Search & Comparison IntentUnderstanding technical roles in software supportCustomer support roles, troubleshooting

The main difference is that Software Support Engineers focus on resolving technical issues related to software products, often involving troubleshooting, debugging, and collaborating with development teams. Technical Support Specialists primarily handle customer inquiries, troubleshooting hardware/software problems, and providing user assistance. Both roles require technical knowledge, but Software Support Engineers typically have a deeper understanding of software development and coding.

More about Software Support Engineer jobs
What cities are hiring for Software Support Engineer jobs? Cities with the most Software Support Engineer job openings:
What are the most commonly searched types of Software Support Engineer jobs? The most popular types of Software Support Engineer jobs are:
Who are the top companies hiring for Software Support Engineer jobs? The top employers for Software Support Engineer jobs are:
What states have the most Software Support Engineer jobs? States with the most job openings for Software Support Engineer jobs include:
What job categories do people searching Software Support Engineer jobs look for? The top searched job categories for Software Support Engineer jobs are:
What are popular job titles related to Software Support Engineer jobs? For Software Support Engineer jobs, the most frequently searched job titles are:
Software Support Engineer jobs near you
Infographic showing various Software Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $90,663 per year, or $43.6 per hour.

Software Support Engineer

Enovation Controls LLC

Tulsa, OK • On-site

Full-time

Re-posted 17 days ago

Job description

Description:

About Us

Enovation Controls specializes in complex projects, offering unparalleled expertise and innovative solutions. As a turnkey provider, we are dedicated to delivering game-changing technology and exceeding expectations. Our commitment to excellence is embedded in our core values, and we seek individuals who resonate with our values and thrive in our dynamic environment. With diverse teams and a focus on high-performance standards, we are proud that Great Place to Work has honored Enovation Controls as one of the Best Workplaces in Manufacturing & Production for six consecutive years.


Culture

Enovation Controls has built a company and culture by living out our core values. We are looking for hungry, humble, and smart people who will embrace our core values and thrive in a fun and rewarding culture. Enovation Controls is a learning organization that conquers complexity with high expectations and performance. The company's teams are multi-disciplined and offer a wide variety of experiences.


Description

Join our Platform Software Development team! Leverage your embedded software skills and help grow your knowledge and expertise in our platforms and products. Support customers / partners and their application developers / integrators in a variety of ways, including building demos, guiding external developers through new features and upgrades. Our software products are used to create applications that run on electric vehicles, off highway industrial equipment, stationary engine applications, off-road vehicles, wake board boats, motorcycles, and many more.

  • The working environment is collaborative across many interorganizational teams. Your input and feedback is not only valued, but necessary!
  • We like to think of ourselves as easygoing – we offer a flexible work schedule and a laidback environment.
  • A lot of companies use the catchy phrase “work hard, play hard” – we do too! However, we live this out every day and it is very much integrated throughout all departments.

Key Job Responsibilities

  • Create and document example code and fully functional applications using a variety of IDE’s and languages to support our display and controller platforms.
  • Collaborate with other Engineering teams to demonstrate integrating third party embedded UI/UX frameworks like Qt and Crank Storyboard with our platform.
  • Develop expertise in Enovation Controls Software Platforms (OpenPV and PowerVIsion) , to assist customers building applications for a variety of Enovation Controls hardware as well as Open Hardware such as raspberry Pi and Beaglebone.
  • Ensure that customers are successful using Enovation Controls software and hardware platforms by providing an excellent level of customer support and developing instructional content as well as providing software engineering with valuable feedback as a “voice of the customer”.
  • Participate in analysis of customer issues and feature requests working closely with engineering teams to bring resolution and help develop backlogs.
Requirements:

Experience and Skills Required

  • Minimum of two years of industry experience developing code for embedded applications.
  • Proficient in one or more programming languages, C#, C++, Python, in an embedded environment.
  • Proficient in Visual Studio, QT Creator, VS Code, or similar IDE’s.
  • Ability to learn new technologies, software languages, and IDEs through self-directed means.
  • Demonstrated ability to diagnose software problems using sound debugging and troubleshooting techniques.
  • Effective in communicating technical subjects in an easy to consume instructional manner.
  • Self-directed, able to scope and complete projects with limited direction either in a team environment or working independently.

Preferred Qualifications

  • Bachelor's degree in Computer Science, Engineering, or related technical field of study.
  • Software debugging experience.
  • Web Development Skills (node.js, html / css).
  • Electrical engineering aptitude.
  • Knowledge of industrial communication busses CAN, Ethernet, and MODBUS.

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.