ZipRecruiter

Log In

1

Software Support Technician Jobs (NOW HIRING)

Meissner

Software Support Technician

Camarillo, CA

$26 - $31/hr

We are seeking a highly motivated individual to join our team as a Software Support Technician. Who is Meissner? The goal at Meissner is to be more than simply good; it is to be extraordinary.

Meissner Filtration Products

$26 - $31/hr

We are seeking a highly motivated individual to join our team as a Software Support Technician. Who is Meissner? The goal at Meissner is to be more than simply good; it is to be extraordinary.

Today's Business Solutions Inc.

Be Seen First

Software Support Technician

Chicago, IL · On-site

$45K - $60K/yr

Helpdesk Technician (Willowbrook, IL) Compensation: Based on Experience, 401K and Health and Life ... This includes planning, installing, configuring, maintaining, and supporting all software and ...

Nevada Health Centers I

IT SUPPORT TECHNICIAN

Elko, NV · On-site

$18.06 - $20.77/hr

Position Description Under general supervision, the IT support technician provides technical assistance, training, and support in the use of IT hardware and software, and performs other related ...

Ubertal Inc

IT Support Technician

Tallahassee, FL · On-site

$20.50 - $28/hr

Role Overview We are seeking an entry-level IT Support Technician to provide Tier I software support for financial management systems. This role involves assisting with the maintenance and ...

Nevada Health Centers I

IT SUPPORT TECHNICIAN

Elko, NV · On-site

$18.06 - $20.77/hr

Position Description Under general supervision, the IT support technician provides technical assistance, training, and support in the use of IT hardware and software, and performs other related ...

next page

Showing results 1-20

People also search for

All JobsSoftware Support Technician Jobs

Software Support Technician information

See salary details

$16

$22

$40

How much do software support technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for software support technician in the United States is $22.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Software Support Technician, and why are they important?

To thrive as a Software Support Technician, you need strong troubleshooting abilities, knowledge of operating systems and software applications, and typically an associate degree or relevant certifications. Familiarity with ticketing systems, remote desktop tools, and customer relationship management (CRM) platforms is essential. Excellent communication, patience, and problem-solving skills help technicians effectively assist users and manage challenging situations. These skills and qualities are crucial for delivering efficient technical support, ensuring user satisfaction, and minimizing software downtime.

What are some typical challenges faced by Software Support Technicians, and how can they effectively manage them?

Software Support Technicians often encounter challenges such as troubleshooting unfamiliar technical issues, communicating complex solutions to non-technical users, and balancing multiple support requests simultaneously. Effective management of these challenges involves continuous learning to stay updated with software updates, practicing clear and patient communication, and utilizing ticketing systems to prioritize and track issues. Collaborating closely with development teams and documenting solutions also helps build efficiency and knowledge-sharing across the team.

What does a Software Support Technician do?

A Software Support Technician provides technical assistance to users experiencing issues with software applications. They troubleshoot problems, answer questions, and guide customers or internal staff through solutions either remotely or in person. Their responsibilities may also include installing software, performing updates, documenting issues, and escalating complex problems to higher-level support. The goal is to ensure users can effectively use the software and minimize downtime.

How much does software support make?

Software support technicians typically earn between $40,000 and $65,000 annually, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced technicians with specialized skills can earn higher salaries, especially in technical environments requiring troubleshooting and customer service skills.

What is the difference between Software Support Technician vs Help Desk Technician?

AspectSoftware Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentCorporate IT, Software companies, Technical support centersHelp desks, Call centers, IT support teams
ResponsibilitiesDiagnose software issues, provide technical solutions, software troubleshootingRespond to user inquiries, resolve basic technical problems, escalate complex issues

Both roles involve technical support, but Software Support Technicians focus more on diagnosing and resolving software-specific issues, often requiring technical certifications. Help Desk Technicians handle a broader range of user inquiries and basic technical problems, typically in customer service settings. Understanding these differences helps in choosing the right career path or job search focus.

More about Software Support Technician jobs
What job categories do people searching Software Support Technician jobs look for? The top searched job categories for Software Support Technician jobs are:
Software Support Technician jobs near you
Infographic showing various Software Support Technician job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 82% Full Time, 10% Part Time, 4% Temporary, and 3% Contract. Highlights an 60% Physical, and 40% Remote job distribution, with an average salary of $47,713 per year, or $22.9 per hour.

Software Support Technician

Meissner Filtration Products

Camarillo, CA • On-site

$26 - $31/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Do you have a passion for troubleshooting and resolving technical issues for clients and end-users? We are seeking a highly motivated individual to join our team as a Software Support Technician.
Who is Meissner?
The goal at Meissner is to be more than simply good; it is to be extraordinary. Extraordinary performance comes from extraordinary people.
Meissner as a group is passionate about helping our clients manufacture lifesaving and life enhancing drugs, therapies, and vaccines. We develop, manufacture, supply and service advanced microfiltration products and single-use systems worldwide.
We know that when you are passionate about what you do, it's more than just a job.
Meissner is focused on the development of the whole individual, and we have programs and tools in place to help us stay at our best mentally and physically. In alignment with our commitment to support the growth and development of the whole individual, Meissner has inaugurated a Learning and Development department to solely focus on cultivating our team. When you grow, we grow.
The software support technician will work closely with end-users and the software development team to help resolve software support issues. Maybe the problem is a user training issue, maybe the problem is a bug in the software, you will be the one to help troubleshoot and identify the root cause of such issues ensuring the issue is resolved and well documented for future reference. The ideal candidate will have the ability to effectively communicate, as well as to build rapport, and trust with team members both technical and non-technical. We need a highly motivated, self-starting individual who has a high level of interest in solving problems efficiently and accurately.
How you will make an impact:
  • Help resolve issues and provide technical assistance for end-users who are using our manufacturing and ERP software solutions.
  • Provide input on new software features and perform as an end-user advocate.
  • Respond to online and phone support requests from our end-users.
  • Gather information for analysis and document detailed information, processes, and resolution requirements for reported issues.
  • Test and verify corrections with end-users to ensure corrections meet business requirements.

This is an on-site role based out of our headquarters in Camarillo, CA.
The skills and experience you'll need:
  • AS Degree in Computer Science or Information Systems is desirable.
  • 1-2 years of desktop or software support experience is strongly desired. Experience in a manufacturing environment is preferred.
  • Excellent team player with good written and oral communication and interpersonal skills with both non-technical & technical co-workers is required.
  • Ability to multitask and independently solve complex issues.
  • Highly motivated and driven by a desire to solve difficult problems and learn new technology.

Don't meet every single requirement? Apply anyway.
What we can offer you:
  • Full Medical, Dental and Vision coverage with HSA Employer Contributions for eligible plans
  • Additional Perks- HQ Onsite Full Gym, Ultramodern Coffee Bars, Free EV Charging Stations, Employee Discounts
  • 401k, Profit Sharing, 401k Advisory Services
  • Employee Assistance Program
  • Paid Time Off, Paid Holidays, Anniversary Holiday

Work Environment
Occasional work may be done in an ISO Class 7 cleanroom environment. Powder free gloves, face masks, hairnets, gowns, and shoe covers must be worn. Because smokers continue to shed thousands of smoke particles even hours after smoking a cigarette and these particles will damage our products, only non-smokers are permitted to enter or work in the cleanroom. As a result, the successful candidate must be a nonsmoker.
Ready to make an impact? Let's talk.
Meissner is proud to be an Equal Opportunity Employer.
US BASE PAY SCALE $26.00 - $31.00/hr
The base pay scale for this role is what Meissner reasonably expects to pay for the position although actual pay may vary from this scale depending on an applicant's experience.

Apply