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Software Support Technician Jobs (NOW HIRING)

Quantix, Inc.

Field IT Support Technician

Dallas, TX · On-site

They are seeking a Field IT Support Technician to assist clinics with their IT needs, including hardware and software support. Responsibilities : • participate on a team responsible for assisting ...

TIER4 GROUP

PC Support Technician

Milwaukee, WI · On-site

PC Support Technician Location: Milwaukee, WI Type: Onsite Duration: ASAP - December 2025 Perks ... Deploy and configure PCs, mobile devices, and related hardware/software for end-users.

Quantix

Field IT Support Technician

Dallas, TX

Job Title: Field IT Support Technician Location: Dallas, TX Type: Contract to hire Length: Six ... This may include desktop, laptop, tablet, printer, mobile device and software support. Required ...

Quantix

Field IT Support Technician

Dallas, TX

Job Title: Field IT Support Technician Location: Dallas, TX Type: Contract to hire Length: Six ... This may include desktop, laptop, tablet, printer, mobile device and software support. Required ...

Nationmind

Desktop Support

Kansas City, KS · On-site

$25 - $30/hr

Desktop Support Technician Location: Kansas City, KS (onsite) Duration: 12 months contract Pay rate ... Provided all desktop, laptop, printer, and proprietary software support and administrative ...

Tecology

Be Seen First

Support Technician

Vancouver, WA · On-site

$22.10 - $31.83/hr

This role provides support and assistance to users in the use of hardware, application software ... Support Technician 1: $22.10 Support Technician 2: $26.52 Support Technician 3: $31.83 Bonus ...

Tecology, Inc.

Support Technician

Vancouver, WA · On-site

This role provides support and assistance to users in the use of hardware, application software ... Support Technician 1: $22.10 Support Technician 2: $26.52 Support Technician 3: $31.83  Bonus ...

World Courier

WI · On-site

$50 - $70/hr

## Feedyard Software SupportApplylocations: Remote, Texas: Remote, NE: Remote, Kansastime type: Full ... This role is in support of Cencora's distribution services in the US operating through our ...

F2Onsite

IT Desktop Support Technician

Plymouth, MN · On-site

$23 - $25/hr

Desktop Support Technician We are looking for a reliable and customer-focused Desktop Support ... Troubleshoot and resolve hardware, software, operating system, network connectivity, and ...

Cencora

Feedyard Software Support

Apply today! Job Details This role is in support of Cencora's distribution services in the US ... Installs specified software packages including operating systems, database engines and word ...

Hartville Hardware

Senior IT Support Technician

Hartville, OH · On-site

$19 - $26.25/hr

Hardware & Software Support Diagnose and resolve advanced hardware and software issues; evaluate ... Proven experience as an IT Support Technician or similar role, with prior experience mentoring or ...

Stem Xpert

Customer Engineer/Desktop Technician/

Plymouth, MI · On-site

$19.25 - $24.50/hr

This is for a Deskside Support Technician for an onsite support role. This role includes hardware and software support for HP/Dell Laptops & Desktops. IMAC activity, installs, removals, hardware ...

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Software Support Technician information

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How much do software support technician jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for software support technician in the United States is $22.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a software support technician?

To thrive as a Software Support Technician, you need strong troubleshooting abilities, knowledge of operating systems and software applications, and typically an associate degree or relevant certifications. Familiarity with ticketing systems, remote desktop tools, and customer relationship management (CRM) platforms is essential. Excellent communication, patience, and problem-solving skills help technicians effectively assist users and manage challenging situations. These skills and qualities are crucial for delivering efficient technical support, ensuring user satisfaction, and minimizing software downtime.

What are some typical challenges faced by software support technicians, and how can they effectively manage them?

Software Support Technicians often encounter challenges such as troubleshooting unfamiliar technical issues, communicating complex solutions to non-technical users, and balancing multiple support requests simultaneously. Effective management of these challenges involves continuous learning to stay updated with software updates, practicing clear and patient communication, and utilizing ticketing systems to prioritize and track issues. Collaborating closely with development teams and documenting solutions also helps build efficiency and knowledge-sharing across the team.

What is the difference between Software Support Technician vs Help Desk Technician?

AspectSoftware Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentCorporate IT, Software companies, Technical support centersHelp desks, Call centers, IT support teams
ResponsibilitiesDiagnose software issues, provide technical solutions, software troubleshootingRespond to user inquiries, resolve basic technical problems, escalate complex issues

Both roles involve technical support, but Software Support Technicians focus more on diagnosing and resolving software-specific issues, often requiring technical certifications. Help Desk Technicians handle a broader range of user inquiries and basic technical problems, typically in customer service settings. Understanding these differences helps in choosing the right career path or job search focus.

What does a software support technician do?

A software support technician assists users with troubleshooting and resolving issues related to software applications and systems. They diagnose problems, provide technical guidance, and may use tools like remote support software or ticketing systems to ensure software functions correctly. Strong communication skills and knowledge of operating systems and software are essential for this role.
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What job categories do people searching Software Support Technician jobs look for?

The top searched job categories for Software Support Technician jobs are:

Software Support Technician jobs near you
Infographic showing various Software Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,713 per year, or $22.9 per hour.

Field IT Support Technician

Quantix, Inc.

Dallas, TX • On-site

Full-time

Re-posted 15 days ago

Job description

Job Summary:
Quantix HealthTech is a rapidly growing Healthcare IT services organization that has been delivering IT resources and solutions since 2002. They are seeking a Field IT Support Technician to assist clinics with their IT needs, including hardware and software support.
Responsibilities:
• participate on a team responsible for assisting clinics with software / hardware support
• travel locally to support clinics with regard to their IT needs
• support desktop, laptop, tablet, printer, mobile device and software support
Qualifications:
Required:
• Windows desktop / laptop support in clinical environment.
• MS Office support.
• Mobile device support.
• Excellent customer service skills.
Company:
*We at Quantix prioritize your privacy. Founded in 2002, the company is headquartered in Denver, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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