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Service Operations Manager Jobs (NOW HIRING)

Super Service Today

Operations Manager

Danvers, MA · On-site

Super Service Today is a fast-paced, 24/7 residential service company, and were looking for a hands-on Operations Manager to drive daily performance and execution across our HVAC, plumbing, and drain ...

Jack Flash Stores

Food Operations Manager

Effingham, IL · On-site

The Food Service Sales and Marketing Manager is responsible for the management of all food service operations throughout the chain which includes " Pre Packaged refrigerated food, prepared food, and ...

Jack Flash

Food Operations Manager

Effingham, IL

The Food Service Sales and Marketing Manager is responsible for the management of all food service operations throughout the chain which includes " Pre Packaged refrigerated food, prepared food, and ...

CVS Health

Supervisor, Service Operations

Franklin, TN · On-site +1

$43.89K - $85.07K/yr

Strong knowledge of customer service operations, quality monitoring, and performance management ... Must be able to work Hybrid schedule , Tuesday-Thursday in Franklin, TN. office Preferred ...

BMH EQUIPMENT

Service Manager

Fresno, CA · On-site

$80K - $85K/yr

Service Operations Manager Job Summary: The Service Manager leads branch service operations, supervising field technicians, shop technicians, and service support staff to ensure safe, efficient, and ...

Canteen

OPERATIONS SERVICE MANAGER

Tacoma, WA · On-site

$80.17K - $87.50K/yr

OPERATIONS SERVICE MANAGER Pay Grade: 13 Salary: $80,168.40 - $87,500 Other Forms of Compensation: BONUS ELIGIBILTY Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine ...

Compass Group

OPERATIONS SERVICE MANAGER

Tacoma, WA

$80.17K - $87.50K/yr

OPERATIONS SERVICE MANAGER Pay Grade: 13 Salary: $80,168.40 - $87,500 Other Forms of Compensation: BONUS ELIGIBILTY Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine ...

Compass Group

OPERATIONS SERVICE MANAGER

Tacoma, WA

$80.17K - $87.50K/yr

OPERATIONS SERVICE MANAGER Pay Grade: 13 Salary: $80,168.40 - $87,500 Other Forms of Compensation: BONUS ELIGIBILTY Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine ...

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Service Operations Manager information

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$35.5K

$78.6K

$131K

How much do service operations manager jobs pay per year?

As of May 31, 2026, the average yearly pay for service operations manager in the United States is $78,645.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $95,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is a Service Operations Manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

More about Service Operations Manager jobs
What cities are hiring for Service Operations Manager jobs? Cities with the most Service Operations Manager job openings:
What are the most commonly searched types of Service Operations jobs? The most popular types of Service Operations jobs are:
Who are the top companies hiring for Service Operations Manager jobs? The top employers for Service Operations Manager jobs are:
What states have the most Service Operations Manager jobs? States with the most job openings for Service Operations Manager jobs include:
What job categories do people searching Service Operations Manager jobs look for? The top searched job categories for Service Operations Manager jobs are:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $78,645 per year, or $37.8 per hour.

Operations Manager

Super Service Today

Danvers, MA • On-site

Full-time

Posted 25 days ago

Job description

Salary:

Super Service Today is a fast-paced, 24/7 residential service company, and were looking for a hands-on Operations Manager to drive daily performance and execution across our HVAC, plumbing, and drain divisions.

This role is all about ownership, accountability, and making sure operations run efficiently every single day.

Responsibilities:

  • Oversee day-to-day operations and ensure jobs are completed efficiently and profitably
  • Manage scheduling, dispatch, and workflow across departments
  • Track and improve KPIs (revenue, conversion, average ticket, performance)
  • Identify and solve operational issues in real time
  • Enforce processes and hold teams accountable
  • Work closely with CSRs, dispatch, and field technicians to maintain smooth operations
  • Ensure a high-level customer experience from start to finish

Requirements:

  • Experience in operations within HVAC, plumbing, or home services
  • Strong knowledge of dispatching and field service operations
  • Results-driven with a strong sense of urgency and ownership
  • Hands-on leader who can execute, not just delegate
  • Strong problem-solving and decision-making skills

What We Offer:

  • Competitive pay (based on experience)
  • Growth opportunity in a fast-growing company
  • High-impact role with direct influence on company performance
    If you are interested apply today and lets talk!!