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Service Operations Manager Jobs in Minnesota (NOW HIRING)

Burlington

Operations Service Manager

West Saint Paul, MN · On-site

$23.20 - $30.95/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

David's Lawn Service

Operations Manager

Hamel, MN · On-site

$28 - $38/hr

David's Lawn Service is a trusted name in lawn care, landscaping, and snow removal. With a ... The Operations Manager will oversee day-to-day operations across all service lines--lawn ...

Lithia & Driveway

Fixed Operations Manager

Minneapolis, MN · On-site

$150K - $200K/yr

The Fixed Operations Manager is responsible for driving performance across all service and parts departments, ensuring operational excellence, profitability, and an exceptional customer experience.

Lithia

Fixed Operations Manager

Minneapolis, MN

$150K - $200K/yr

The Fixed Operations Manager is responsible for driving performance across all service and parts departments, ensuring operational excellence, profitability, and an exceptional customer experience.

Lithia & Driveway

Fixed Operations Manager

Minneapolis, MN · On-site

$150K - $200K/yr

The Fixed Operations Manager is responsible for driving performance across all service and parts departments, ensuring operational excellence, profitability, and an exceptional customer experience.

EOS

Field Operations Service Lead

Rosemount, MN · On-site

... of our services and in managing the day-to-day operations, including run operations, repairs ... Develop and manage comprehensive project plans that define scope, schedule, budget, resource ...

EOS

Field Operations Service Lead

Rosemount, MN

... of our services and in managing the day-to-day operations, including run operations, repairs ... Develop and manage comprehensive project plans that define scope, schedule, budget, resource ...

Bonfe

Weekend Operations Manager

South Saint Paul, MN · On-site

$80K/yr

Weekend Operations Manager Friday - Monday | Four 10-Hour Days | Full-Time | Salaried Run the ... Support Dispatch and Customer Service during peak demand * Balance technician capacity with ...

Bonfe

Weekend Operations Manager

South Saint Paul, MN · On-site

Weekend Operations Manager Friday - Monday | Four 10-Hour Days | Full-Time | Salaried Run the ... Support Dispatch and Customer Service during peak demand * Balance technician capacity with ...

EOS

Field Operations Service Lead

Rosemount, MN · On-site

... of our services and in managing the day-to-day operations, including run operations, repairs ... Develop and manage comprehensive project plans that define scope, schedule, budget, resource ...

Wylander

Operations Manager

Grand Rapids, MN

$75K - $85K/yr

Wylander is recruiting an Operations Manager for a full-service disaster restoration company located in Grand Rapids, MN. Operations Manager Compensation and Benefits: * $75K-$85K, annually * Company ...

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Service Operations Manager information

See Minnesota salary details

$34.8K

$77K

$128.3K

How much do service operations manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for service operations manager in Minnesota is $77,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,800.00 and $93,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a Service Operations Manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

How much is an operations manager paid?

The average salary for a Service Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized sectors.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in service and manufacturing environments. Understanding these components is essential for a Service Operations Manager to ensure smooth operations and customer satisfaction.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

What should an operations manager be paid?

The salary for a Service Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Factors such as certifications, team size, and company size can influence compensation levels.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Minnesota? The most popular types of Service Operations jobs in Minnesota are:
What are popular job titles related to Service Operations Manager jobs in Minnesota? For Service Operations Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Service Operations Manager jobs in Minnesota look for? The top searched job categories for Service Operations Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Service Operations Manager jobs? Cities in Minnesota with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Tree service operations manager

Tree service operations manager

Easy Tree Service

Lakeville, MN • On-site

$27 - $35/hr

Full-time

Retirement, PTO

Re-posted 7 days ago

Job description

Growing tree service company based out of Lakeville, looking for an energetic, self motivated, reliable operations manager to oversee crews and flow of daily jobs. 
Responsibility

  • Manage all job sites including coordinating equipment, materials and schedules
  • Regularly communicate with customers and team
  • As necessary, perform hands on work to meet work and schedule demands
  • Ensure all jobs are done to completion and customer satisfaction

Benefits

  • 401(k)
  • Flexible schedule
  • Paid time off
  • Paid sick days
  • Paid holidays
  • Opportunity for advancement
  • All job specific safety gear and equipment provided

Qualification

  • Arborist knowledge a plus
  • Valid drivers license
  • Prior managing experience
  • Self motivated, accountable, responsible, communicative with team and customers, customer service skills

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