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Service Operations Manager Jobs in Minnesota (NOW HIRING)

Wylander

Operations Manager

Grand Rapids, MN

$75K - $85K/yr

Wylander is recruiting an Operations Manager for a full-service disaster restoration company located in Grand Rapids, MN. Operations Manager Compensation and Benefits: * $75K-$85K, annually * Company ...

Wylander

Operations Manager

Grand Rapids, MN · On-site

$80K/yr

Wylander is recruiting an Operations Manager for a full-service disaster restoration company located in Grand Rapids, MN. Operations Manager Compensation and Benefits: * $75K-$85K, annually * Company ...

EoS Fitness

Operations Manager

Houston, MN

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

Waste Management

Operations Manager

Saint Paul, MN · On-site

$74K - $85K/yr

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program * Demonstrated leadership ...

Waste Management

Operations Manager

Saint Paul, MN

$74K - $85K/yr

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program * Demonstrated leadership ...

Waste Management

Operations Manager

Saint Paul, MN · On-site

$74K - $85K/yr

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program * Demonstrated leadership ...

CVS Health

Operations Manager

Saint Cloud, MN · On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

New

CVS Health

Operations Manager

Burnsville, MN · On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Waste Management

Operations Manager

Saint Paul, MN · On-site

$74K - $85K/yr

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program * Demonstrated leadership ...

CVS Health

Operations Manager

Robbinsdale, MN · On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

New

REIC

Operations Manager

Chaska, MN · On-site

Operations Manager - Lead, Inspire, and Drive Excellence About REIC Rentals At REIC Rentals , we're ... You will: * Lead, coach, and develop a team of equipment service technicians and office ...

Viking Coca-Cola

Operations Manager

North Branch, MN · On-site

$60K - $70K/yr

... service and customer satisfaction. Join us in shaping a customer-centric environment where ... Are you a good fit for this Operations Manager - North Branch job? To excel as the Operations ...

Transdev

Operations Manager

Minneapolis, MN

$95K - $104K/yr

Transdev provides a broad range of services for the client's autonomous driving testing and development efforts. The Operations Manager acts as the Transdev operations liaison working with the client ...

Transdev

Operations Manager

Minneapolis, MN · On-site

$95K - $104K/yr

Transdev provides a broad range of services for the client's autonomous driving testing and development efforts. The Operations Manager acts as the Transdev operations liaison working with the client ...

Waste Management

Operations Manager

Burnsville, MN

$74K - $80K/yr

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Waste Management

Operations Manager

Burnsville, MN · On-site

$74K - $80K/yr

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Waste Management

Operations Manager

Winsted, MN · On-site

$74K - $80K/yr

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Waste Management

Operations Manager

Burnsville, MN · On-site

$74K - $80K/yr

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Waste Management

Operations Manager

Burnsville, MN

$74K - $80K/yr

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Minnesota

Service Operations Manager information

See Minnesota salary details

$34.8K

$77K

$128.3K

How much do service operations manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for service operations manager in Minnesota is $77,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,800.00 and $93,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a Service Operations Manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

How much is an operations manager paid?

The average salary for a Service Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized sectors.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in service and manufacturing environments. Understanding these components is essential for a Service Operations Manager to ensure smooth operations and customer satisfaction.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

What should an operations manager be paid?

The salary for a Service Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Factors such as certifications, team size, and company size can influence compensation levels.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Minnesota? The most popular types of Service Operations jobs in Minnesota are:
What are popular job titles related to Service Operations Manager jobs in Minnesota? For Service Operations Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Service Operations Manager jobs in Minnesota look for? The top searched job categories for Service Operations Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Service Operations Manager jobs? Cities in Minnesota with the most Service Operations Manager job openings:
Service Operations Manager jobs near you

Operations Manager

Wylander

Grand Rapids, MN

$75K - $85K/yr

Full-time

Retirement, PTO

Re-posted 10 days ago

Job description

Wylander is recruiting an Operations Manager for a full-service disaster restoration company located in Grand Rapids, MN.


Operations Manager Compensation and Benefits:

  • $75K-$85K, annually
  • Company vehicle
  • Full Electronics Package
  • 401K, plus company match
  • PTO­­­­­

________________________________________________________________________________________

The Operations Manager is responsible for creating high levels of client satisfaction by exceeding their expectations and fulfilling the company's contractual obligations through the timely and profitable delivery of their services. The Operations Manager will exceed established standards of performance through continuous process improvement, training, and development of employees. They are seeking a candidate with exceptional leadership skills, to maintain a positive attitude and remain flexible and open-minded as the company continues to grow.

Operations Manager Responsibilities:

  • Oversee day-to-day mitigation operations for water, fire, mold, and biohazard losses
  • Manage and support mitigation supervisors, project managers, and field technicians
  • Ensure jobs are executed according to IICRC standards, safety regulations, and company SOPs
  • Schedule crews, equipment, and resourced to meet response time and production goals
  • Monitor job progress, quality control, and customer satisfaction from start to completion
  • Review scopes of work, estimates, and documentation to ensure accuracy and compliance
  • Coordinate with insurance adjusters, property managers, and clients as needed
  • Track KPIs
  • Oversee equipment inventory, maintenance, and warehouse organization
  • Train, coach, and develop mitigation staff; assist with hiring and performance management
  • Enforce safety protocols, PPE usage, and jobsite compliance
  • Handle escalated customer concerns and resolve operational issues quickly
  • Support after-hours/on-call rotation and emergency response planning

Operations Manager Requirements:

  • 5+ years of management experience within the construction industry
  • Proven ability to build, motivate and maintain a high performing team
  • Proficiency with the Microsoft® Office Suite (Word, Excel, PowerPoint, and Access) and internet and software Systems
  • Organizational and time management skills with the ability to prioritize a variety of tasks/projects
  • Self-motivated, responsible, and accountable. Identifies own learning needs and seeks appropriate steps to continue continual self-development
  • Bilingual
  • BA/BS required or equivalent experience

Keywords: management, construction, leadership

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