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Service Operations Manager Jobs in Minnesota (NOW HIRING)

Join Lunds & Byerlys as a Full-Time Operations Manager and be part of a dynamic team where ... Key skills include a service-oriented, energetic demeanor and the ability to adapt to changing ...

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

Chaska, MN · On-site

$110K - $130K/yr

Operations Manager - Lead, Inspire, and Drive Excellence About REIC Rentals At REIC Rentals , we're ... You will: * Lead, coach, and develop a team of equipment service technicians and office ...

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

North Branch, MN · On-site

$60K - $70K/yr

... service and customer satisfaction. Join us in shaping a customer-centric environment where ... Are you a good fit for this Operations Manager - North Branch job? To excel as the Operations ...

Operations Manager - Lead, Inspire, and Drive Excellence About REIC Rentals At REIC Rentals , we're ... You will: * Lead, coach, and develop a team of equipment service technicians and office ...

Operations Manager

Chaska, MN · On-site

$100K - $130K/yr

Operations Manager - Lead, Inspire, and Drive Excellence About REIC Rentals At REIC Rentals , we're ... You will: * Lead, coach, and develop a team of equipment service technicians and office ...

About the Role The HVAC Operations Manager is responsible for driving performance across all HVAC service and install operations for Blue Ox Heating & Air in both the Minneapolis and Rochester ...

Transdev provides a broad range of services for the client's autonomous driving testing and development efforts. The Operations Manager acts as the Transdev operations liaison working with the client ...

Operations Manager

Rochester, MN · On-site

$60K - $80K/yr

Experienced using Xactimate and XactAnalysis, utilizing reports to improve operations * 3-5 years experience as a sales or service manager or corporate support function preferred * Ability to work ...

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Operations Manager

Minneapolis, MN · On-site

$95.68K - $104K/yr

Transdev provides a broad range of services for the client's autonomous driving testing and development efforts. The Operations Manager acts as the Transdev operations liaison working with the client ...

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Operations Manager

Burnsville, MN · On-site

$74.58K - $80K/yr

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

... of service. * Always maintain a professional and personable appearance, according to hotel ... The Operations Manager will be required to work varying schedules to reflect the business needs of ...

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Showing results 1-20

Service Operations Manager information

See Minnesota salary details

$34.8K

$77K

$128.3K

How much do service operations manager jobs pay per year?

As of May 31, 2026, the average yearly pay for service operations manager in Minnesota is $77,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,800.00 and $93,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is a Service Operations Manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Minnesota? The most popular types of Service Operations jobs in Minnesota are:
What are popular job titles related to Service Operations Manager jobs in Minnesota? For Service Operations Manager jobs in Minnesota, the most frequently searched job titles are:
What cities in Minnesota are hiring for Service Operations Manager jobs? Cities in Minnesota with the most Service Operations Manager job openings:
Infographic showing various Service Operations Manager job openings in Minnesota as of May 2026, with employment types broken down into 82% Full Time, 14% Part Time, 3% Temporary, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $77,026 per year, or $37 per hour.

Operations Manager

Lunds & Byerlys

Edina, MN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago


Lunds & Byerlys rating

7.9

Company rating: 7.9 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

3rd of 113 rated grocery stores


Job description

The location of this position is to be determined.

Join Lunds & Byerlys as a Full-Time Operations Manager and be part of a dynamic team where innovation meets customer-centricity. This onsite position invites you to spearhead operations that elevate excellence in the grocery industry. With a competitive salary ranging from $68,000 to $94,000, and an at target bonus of 7.5%, you'll have the chance to influence our operational strategies while working collaboratively in a flexible, professional environment. Embrace the opportunity to solve complex challenges and empower your team, all while upholding our core values of integrity, respect, and teamwork.


Our Commitment to You

Lunds & Byerlys is committed to taking care of the employees who take care of our customers. We are committed to creating work environments centered around the values of hospitality, teamwork, and opportunity. Lunds & Byerlys is committed to providing equal opportunities to all interested and qualified candidates. Our culture is based in teamwork, innovation, and respect. These words are not just tossed around. They are at the core of who we are as a Star Tribune Top Workplace 2019-2024.


This position is eligible for a comprehensive benefits package designed to support the physical, mental, and financial well-being of our team members. Our benefits include competitive medical, dental, and vision coverage, along with various health spending and savings accounts. We provide supplemental free on-demand healthcare and generous paid time off. Additionally, team members can take advantage of 401(k) matching and other value-added benefits focused on overall health and wellness.

Day to day as a Operations Manager

As the Operations Manager at Lunds & Byerlys, you will play a pivotal role in fostering a positive work environment for our employees and an exceptional shopping experience for our customers. Your responsibilities will encompass planning, coordination, and training of store staff while promoting our customer service standards. You will be instrumental in recruiting, onboarding, and mentoring team members, as well as managing time and attendance reporting, payroll processes, and bookkeeping. Additionally, you will analyze financial performance reports to optimize resource allocation, ensuring efficiency across all departments. Collaborating closely with the general manager, you will execute vital management functions, addressing issues proactively to enhance store operations.

Your leadership will help create an engaging atmosphere both for employees and customers, ensuring excellence in service and operational integrity, while maintaining compliance with safety and food safety regulations. Join us in making a meaningful impact within our vibrant community!

What we're looking for in a Operations Manager

To excel as an Operations Manager at Lunds & Byerlys, strong team leadership experience is crucial. Key skills include a service-oriented, energetic demeanor and the ability to adapt to changing priorities while managing multiple projects effectively.

Excellent communication, customer service, and problem-solving abilities are vital for fostering trust and accountability within the team. Additionally, successful candidates will demonstrate strong delegation and supervisory skills, possess a sound understanding of retail operations, and exhibit strong judgment in decision-making. Proficiency with software tools such as Outlook, Excel, and Word, along with strong math skills and meticulous attention to detail, will also contribute to your success in this role.


MINIMUM QUALIFICATIONS

  1. Education
    1. Undergraduate degree in business or equivalent experience
  1. Experience
    1. Three or more years' experience with human resources, payroll, scheduling and all aspects of bookkeeping
    2. Prior team leadership experience
Get started with our team!

We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today!


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