ZipRecruiter

Log In

1

Service Operations Manager Jobs in Cottage Grove, MN

Burlington

Operations/Service Manager

West Saint Paul, MN · On-site

$23.20 - $30.95/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Bonfe

Weekend Operations Manager

South Saint Paul, MN · On-site

Weekend Operations Manager Friday - Monday | Four 10-Hour Days | Full-Time | Salaried Run the ... Support Dispatch and Customer Service during peak demand * Balance technician capacity with ...

Bonfe

Weekend Operations Manager

South Saint Paul, MN · On-site

$80K/yr

Weekend Operations Manager Friday - Monday | Four 10-Hour Days | Full-Time | Salaried Run the ... Support Dispatch and Customer Service during peak demand * Balance technician capacity with ...

EOS

Field Operations Service Lead

Rosemount, MN · On-site

... of our services and in managing the day-to-day operations, including run operations, repairs ... Develop and manage comprehensive project plans that define scope, schedule, budget, resource ...

EOS

Field Operations Service Lead

Rosemount, MN · On-site

... of our services and in managing the day-to-day operations, including run operations, repairs ... Develop and manage comprehensive project plans that define scope, schedule, budget, resource ...

next page

Showing results 1-20

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Cottage Grove, MN

Service Operations Manager information

See Cottage Grove, MN salary details

$37K

$82K

$136.5K

How much do service operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for service operations manager in Cottage Grove, MN is $81,965.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $99,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What job categories do people searching Service Operations Manager jobs in Cottage Grove, MN look for? The top searched job categories for Service Operations Manager jobs in Cottage Grove, MN are:
What cities near Cottage Grove, MN are hiring for Service Operations Manager jobs? Cities near Cottage Grove, MN with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Cottage Grove, MN as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $81,965 per year, or $39.4 per hour.

Tree service operations manager

Easy Tree Service

Lakeville, MN • On-site

$27 - $35/hr

Full-time

Retirement, PTO

Re-posted 3 days ago

Job description

Growing tree service company based out of Lakeville, looking for an energetic, self motivated, reliable operations manager to oversee crews and flow of daily jobs. 
Responsibility

  • Manage all job sites including coordinating equipment, materials and schedules
  • Regularly communicate with customers and team
  • As necessary, perform hands on work to meet work and schedule demands
  • Ensure all jobs are done to completion and customer satisfaction

Benefits

  • 401(k)
  • Flexible schedule
  • Paid time off
  • Paid sick days
  • Paid holidays
  • Opportunity for advancement
  • All job specific safety gear and equipment provided

Qualification

  • Arborist knowledge a plus
  • Valid drivers license
  • Prior managing experience
  • Self motivated, accountable, responsible, communicative with team and customers, customer service skills

Powered by JazzHR

RuwpfxpsST