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Service Operations Manager Jobs in Austin, MN (NOW HIRING)

Dayton Freight

Operations Supervisor

Stewartville, MN · On-site

$60K - $80K/yr

... As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and ... In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and ...

Dayton Freight

Operations Supervisor

Stewartville, MN

$60K - $80K/yr

In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and ... This position requires the ability to perform a combination of administrative and operational ...

Dayton Freight

Operations Supervisor

Stewartville, MN · On-site

$60K - $80K/yr

... As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and ... In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and ...

Crystal Valley Cooperative

Grain Operations

Hope, MN · On-site

Grain Space Management * Grain Grades, Quality, & Condition * Outbound Grain * Customer Service Requirements: * Mechanically inclined to operate, troubleshoot, repair, and maintain equipment

Crystal Valley

Grain Operations

Hope, MN · On-site

$19 - $21/hr

Grain Space Management * Grain Grades, Quality, & Condition * Outbound Grain * Customer Service Requirements: * Mechanically inclined to operate, troubleshoot, repair, and maintain equipment

Orkin LLC

Service Manager

Albert Lea, MN · On-site

$70K - $100K/yr

Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and ... Lead an entire service operation upon completion of paid training * Motivate the service team to ...

HyVee

Service Manager

Kasson, MN · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Assistant Managers of HWH, Perishables, Store Operations and eCommerce Positions that Report to you:

Hy-Vee

Service Manager

Albert Lea, MN · On-site

$15.50 - $19.50/hr

Service Manager. Department: Grocery FLSA: Non-Exempt. General Function: Provides prompt, efficient ... Assistant Managers of HWH, Perishables, Store Operations and eCommerce. Positions that Report to ...

HyVee

Service Manager

Kasson, MN · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Assistant Managers of HWH, Perishables, Store Operations and eCommerce Positions that Report to you:

HyVee

Service Manager

Albert Lea, MN · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Assistant Managers of HWH, Perishables, Store Operations and eCommerce Positions that Report to you:

Hy-Vee, Inc.

Service Manager

Albert Lea, MN · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Assistant Managers of HWH, Perishables, Store Operations and eCommerce Positions that Report to you:

Wendy's

Customer Service Manager

Albert Lea, MN · On-site

Acting as Operations Leader, organizing, overseeing and supervising shifts by completing and ... in Speed of Service. * Assisting General Manager in maintaining labor budgets by utilizing ...

Wendy's

Customer Service Manager

Albert Lea, MN · On-site

Acting as Operations Leader, organizing, overseeing and supervising shifts by completing and ... in Speed of Service. * Assisting General Manager in maintaining labor budgets by utilizing ...

Paymaster PR

Guest Service Manager

Austin, MN · On-site

$17 - $23/hr

As a Guest Services Manager, you will be challenged to lead a team to give every guest a legendary ... You will be expected to assist the management team in leading daily operations and set an example ...

Paymaster PR

Guest Service Manager

Albert Lea, MN · On-site

$17 - $23/hr

As a Guest Services Manager, you will be challenged to lead a team to give every guest a legendary ... You will be expected to assist the management team in leading daily operations and set an example ...

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All JobsService Operations Manager JobsService Operations Manager Jobs in Austin, MN

Service Operations Manager information

See Austin, MN salary details

$34.6K

$76.6K

$127.6K

How much do service operations manager jobs pay per year?

As of Jun 26, 2026, the average yearly pay for service operations manager in Austin, MN is $76,579.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,400.00 and $93,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a Service Operations Manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

How much is the salary of an operations manager?

The salary of a Service Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses, benefits, and opportunities for advancement.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in service operations. Understanding and balancing these P's is essential for effective service delivery and operational success.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

How much should an operations manager get paid?

The average salary for a Service Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles with additional responsibilities or certifications can earn higher compensation, and benefits often include bonuses and performance incentives.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What job categories do people searching Service Operations Manager jobs in Austin, MN look for? The top searched job categories for Service Operations Manager jobs in Austin, MN are:
What cities near Austin, MN are hiring for Service Operations Manager jobs? Cities near Austin, MN with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Austin, MN as of June 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $76,579 per year, or $36.8 per hour.
Operations Supervisor

Operations Supervisor

Dayton Freight

Stewartville, MN • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Dayton Freight rating

9.0

Company rating: 9.0 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

2nd of 345 rated logistics

Job description

Overview

Shift Available: 3/3:30 AM - 12/12:30 PM

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Clean, late model equipment
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
  • Paid holidays (8); paid vacation and personal days
  • 401(k) plan, Company Match
Responsibilities

As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers' freight in an error-free manner.

  • Compile production and service records and measure conformance to standards
  • Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations
  • Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements
  • Set up appointment freight deliveries
  • Perform and or assists with billing, rating, manifesting and analysis of freight weight and size
  • Maintain excellent communication with external and internal customers
  • Assist with training, development and evaluation of production and/or clerical personnel performance and recommends or initiates documentation
  • In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel
  • Ensure that Service Center premises are protected and maintained
  • Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies
  • Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations
  • Assist with the facilitation of information meetings with Service Center team members
  • Effectively handle special assignments as directed
Qualifications
  • Knowledge of the LTL/ Transportation Industry
  • Has managed Drivers and Dockworkers
  • Knowledge of the surrounding geographical area to the Service Center
  • Legally eligible to work in the United States
  • Must be at least 18 years of age
  • Fluent in English
Benefits
  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Clean, late model equipment
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
  • Paid holidays (8); paid vacation and personal days
  • 401(k) plan, Company Match

Starting Pay: $60,000-$80,000 per year.  This amount reflects total compensation (base + bonus). 

Pay does vary depending on relevant industry experience.

Physical DemandsThis position requires the ability to perform a combination of administrative and operational duties in an office and dock environment. Duties may include standing and walking for extended periods, pushing or pulling equipment, operating material-handling equipment, and occasionally assisting with physical dock tasks such as handling freight and related materials.   * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Employment Type: FULL_TIME

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