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Service Operations Manager Jobs in Hugo, MN (NOW HIRING)

... of our services and in managing the day-to-day operations, including run operations, repairs ... Develop and manage comprehensive project plans that define scope, schedule, budget, resource ...

... of our services and in managing the day-to-day operations, including run operations, repairs ... Develop and manage comprehensive project plans that define scope, schedule, budget, resource ...

... of our services and in managing the day-to-day operations, including run operations, repairs ... Develop and manage comprehensive project plans that define scope, schedule, budget, resource ...

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Transdev provides a broad range of services for the client's autonomous driving testing and development efforts. The Operations Manager acts as the Transdev operations liaison working with the client ...

Operations Manager

Minneapolis, MN · On-site

$95K - $104K/yr

Transdev provides a broad range of services for the client's autonomous driving testing and development efforts. The Operations Manager acts as the Transdev operations liaison working with the client ...

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Operations Manager We are looking for an Operations Manager to join our New Brighton, MN team! As ... technical services provided by the legacy companies of Metal Improvement Company("MIC"), E/M ...

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Service Operations Manager information

See Hugo, MN salary details

$39K

$86.5K

$144K

How much do service operations manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for service operations manager in Hugo, MN is $86,479.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What job categories do people searching Service Operations Manager jobs in Hugo, MN look for?

The top searched job categories for Service Operations Manager jobs in Hugo, MN are:

What cities near Hugo, MN are hiring for Service Operations Manager jobs?

Cities near Hugo, MN with the most Service Operations Manager job openings:

Infographic showing various Service Operations Manager job openings in Hugo, MN as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $86,479 per year, or $41.6 per hour.

Real Estate Operations & Customer Service Manager

Success Home Team

White Bear Lake, MN • On-site

$65K - $85K/yr

Full-time

Medical, Retirement, PTO

Re-posted 18 days ago


Job description

Description
Success Home Team is seeking a talented Operations & Client Service Manager.
This role is a mixture of high-level customer service, transaction management, and luxury brand operations. This is a long-term leadership opportunity for someone who wants to lead operational excellence and grow with our organization.
Compensation & Benefits
  • Target Earnings: $65,000 - $85,000+
  • Base salary: $60,000 - $70,000
  • Performance-based bonus opportunities
  • Matching Retirement Plan
  • Health Insurance
  • PTO

Responsibilities
$45
Qualifications
$46