ZipRecruiter

Log In

1

Service Operations Manager Jobs in Hugo, MN (NOW HIRING)

Lithia & Driveway

Fixed Operations Manager

Minneapolis, MN · On-site

$150K - $200K/yr

The Fixed Operations Manager is responsible for driving performance across all service and parts departments, ensuring operational excellence, profitability, and an exceptional customer experience.

EOS

Field Operations Service Lead

Rosemount, MN · On-site

... of our services and in managing the day-to-day operations, including run operations, repairs ... Develop and manage comprehensive project plans that define scope, schedule, budget, resource ...

New

EOS

Field Operations Service Lead

Rosemount, MN

... of our services and in managing the day-to-day operations, including run operations, repairs ... Develop and manage comprehensive project plans that define scope, schedule, budget, resource ...

New

Lithia

Fixed Operations Manager

Minneapolis, MN

$150K - $200K/yr

The Fixed Operations Manager is responsible for driving performance across all service and parts departments, ensuring operational excellence, profitability, and an exceptional customer experience.

EOS

Field Operations Service Lead

Rosemount, MN · On-site

... of our services and in managing the day-to-day operations, including run operations, repairs ... Develop and manage comprehensive project plans that define scope, schedule, budget, resource ...

New

Bonfe

Weekend Operations Manager

South Saint Paul, MN · On-site

$80K/yr

Weekend Operations Manager Friday - Monday | Four 10-Hour Days | Full-Time | Salaried Run the ... Support Dispatch and Customer Service during peak demand * Balance technician capacity with ...

Bonfe

Weekend Operations Manager

South Saint Paul, MN · On-site

Weekend Operations Manager Friday - Monday | Four 10-Hour Days | Full-Time | Salaried Run the ... Support Dispatch and Customer Service during peak demand * Balance technician capacity with ...

Waste Management

Operations Manager

Saint Paul, MN

$74K - $85K/yr

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program * Demonstrated leadership ...

Waste Management

Operations Manager

Saint Paul, MN · On-site

$74K - $85K/yr

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program * Demonstrated leadership ...

next page

Showing results 1-20

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Hugo, MN

Service Operations Manager information

See Hugo, MN salary details

$39K

$86.5K

$144K

How much do service operations manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for service operations manager in Hugo, MN is $86,479.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a Service Operations Manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

How much is an operations manager paid?

The average salary for a Service Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized sectors.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in service and manufacturing environments. Understanding these components is essential for a Service Operations Manager to ensure smooth operations and customer satisfaction.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

What should an operations manager be paid?

The salary for a Service Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Factors such as certifications, team size, and company size can influence compensation levels.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What cities near Hugo, MN are hiring for Service Operations Manager jobs? Cities near Hugo, MN with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Hugo, MN as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $86,479 per year, or $41.6 per hour.
Service Operations Specialist

Service Operations Specialist

Ameriprise Financial

Minneapolis, MN • On-site

$26.15 - $35.96/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 14 days ago

Ameriprise rating

7.9

Company rating: 7.9 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

85th of 148 rated financial services

Job description

About Our Company
We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Job Description
Provide guidance and support as a utility player who specializes in all aspects of the team's service experience including project engagement, key controls, coaching, analysis and problem resolution. Strong in all aspects of service experience and able to partner effectively with multiple business partners. Support team key performance and risk indicator management, performing analysis, while contributing to recommendations and implementation.
Key Responsibilities
  • Perform routine reporting and analysis, contributing to recommendations for cost basis and tax, along with assisting in small to medium-sized projects within cost basis.
  • Provide analysis within existing reporting models, while recommending minor adjustments.
  • Make recommendations based on reporting and analysis that best meet client, regulatory, or business objectives.
  • Develop solutions for routine and less complex problems for cost basis and tax reporting.
  • Troubleshoot, resolve problems or issues while contributing to defining solutions in a Lean environment.
  • Assist in the training of current and new team members.
  • Assist the team in processing tasks, when needed.

Required Qualifications
  • Education: Associate degree or equivalent.
  • Experience: 1-3 years of experience in service or operations.
  • Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience.
  • Excellent documentation, attention to detail, and prioritization skills required.
  • Excellent written and verbal communication skills.
  • Proficient in MS Excel; familiarity with Access/database applications.
  • Strong analytical, quantitative & problem-solving skills and ability to use statistical analysis.
  • Strong knowledge of business operations and processes in more than two areas.
  • Ability to communicate effectively regarding recommendations and analysis results and establish and maintain strong relationships across the organization.
  • Ability to initiate and implement process improvements.

Visa Sponsorship
Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).
In-Office Collaboration
We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders - clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.
Base Pay Salary
The estimated hourly rate for this role is $26.15 - $35.96 / hour. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.
Full-Time/Part-Time
Full time
Exempt/Non-Exempt
Non-Exempt
Job Family Group
Client Service
Line of Business
CLEAR Clearing
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.
We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

What Ameriprise employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Ameriprise logo

About Ameriprise

Sourced by ZipRecruiter

At Ameriprise Financial, we're not just in the business of helping clients with their financial goals - we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you're motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial.

Industry

Funds, trusts and financial programs

Company size

5,001 - 10,000 Employees

Headquarters location

Minneapolis, MN, US

Year founded

1894

Social media

FacebookTwitter

View All Ameriprise Jobs

Apply