ZipRecruiter

Log In

1

Service Operations Manager Jobs in Wichita, KS (NOW HIRING)

MCI Careers

Operations Manager

Wichita, KS

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA ... The Operations Manager serves as the senior on‑site leader responsible for operational delivery ...

MCI Careers

Operations Manager

Wichita, KS · On-site

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the ... The Operations Manager serves as the senior on-site leader responsible for operational delivery ...

MCI Careers

Operations Manager

Wichita, KS

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a ... The Operations Manager serves as the senior onsite leader responsible for operational delivery ...

MCI Careers

Operations Manager

Wichita, KS · On-site

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the ... The Operations Manager serves as the senior onsite leader responsible for operational delivery ...

UNITED WAREHOUSE COMPANY

Operations Manager

Wichita, KS · On-site

$75K - $80K/yr

... service * Drive site profitability maximizing profit per square foot * Monitor and manage claims ... Ensure warehouse operation is clean, safe, secure and efficient * Collect, analyze and present ...

PuroClean

Operations Manager

Andover, KS · On-site

$39K - $55K/yr

Training & development Operations Manager Perks: * Online Mobile Courses * Flexible Scheduling ... PuroClean, a leader in emergency property restoration services, helps families and businesses ...

United Rentals

Operations Manager

Wichita, KS · On-site

By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process compliance to ensure effective and efficient operations. What you'll do: Support ...

United Rentals

Operations Manager

Wichita, KS

By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process compliance to ensure effective and efficient operations. What you'll do:

New

Genesis Health Clubs

Operations Manager

Goddard, KS · On-site

$15 - $20/hr

... service. Duties and Responsibilities: * Manage club follow ups to ensure members are not past due ... operations as needed * Responsible for daily register deposits * Maintains office supply order

UNITED WAREHOUSE COMPANY

Operations Manager

Wichita, KS · On-site

$75K - $80K/yr

... service * Drive site profitability maximizing profit per square foot * Monitor and manage claims ... Ensure warehouse operation is clean, safe, secure and efficient * Collect, analyze and present ...

Ametek

Operations Manager

Wichita, KS · On-site

The Operations Manager is responsible for meeting production goals, implementing process ... service and assistance; and ability to meet commitments * Strong attention to detail and focus on ...

United Rentals

Operations Manager

Wichita, KS

By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process compliance to ensure effective and efficient operations. What you'll do:

New

Ametek

Operations Manager

Wichita, KS · On-site

The Operations Manager is responsible for meeting production goals, implementing process ... service and assistance; and ability to meet commitments * Strong attention to detail and focus on ...

next page

Showing results 1-20

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Wichita, KS

Service Operations Manager information

See Wichita, KS salary details

$29.9K

$66.2K

$110.2K

How much do service operations manager jobs pay per year?

As of Aug 3, 2026, the average yearly pay for service operations manager in Wichita, KS is $66,175.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $80,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Wichita, KS? The most popular types of Service Operations jobs in Wichita, KS are:
What are popular job titles related to Service Operations Manager jobs in Wichita, KS? For Service Operations Manager jobs in Wichita, KS, the most frequently searched job titles are:
What job categories do people searching Service Operations Manager jobs in Wichita, KS look for? The top searched job categories for Service Operations Manager jobs in Wichita, KS are:
What cities near Wichita, KS are hiring for Service Operations Manager jobs? Cities near Wichita, KS with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Wichita, KS as of July 2026, with employment types broken down into 81% Full Time, 13% Part Time, 3% Temporary, and 3% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $66,175 per year, or $31.8 per hour.

Food Service Operations Support Manager

Elior North America

Wichita, KS • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Food Service Operations Support Manager
Job Reference Number: 40643Employment Type: Full-Time, Onsite Segment: HealthcareBrand: Cura-HospitalityLocation: Wichita, Kansas (US-KS)
The Role at a glance:
The Operations Support Manager (Operations & Culinary) serves as a key operational leader supporting multiple senior living communities throughout Kansas and Missouri. Reporting to the Regional Director of Operations, this position provides hands-on operational, culinary, and leadership support to assigned locations while partnering closely with Area Managers, Food Service Directors, Executive Chefs, and community leadership teams to ensure operational excellence, exceptional resident satisfaction, financial performance, regulatory compliance, and team engagement.
The Operations Support Manager is responsible for providing interim operational leadership during management vacancies, assisting with new account transitions, supporting community openings and mobilizations, coaching management teams, implementing company initiatives, and driving continuous improvement across culinary operations. This role requires extensive travel and the flexibility to provide leadership wherever operational needs exist. This is not a remote role.
What you'll be doing:
  • Actively supporting and applying all company and facility policies and procedures.
  • Ensuring the highest quality of service to our customers and clients.
  • Visiting assigned facilities as directed.
  • Acting as the facility food service director in the event of FSD absences, staff shortages, etc.
  • Offering guidance to managers in the disciplines of operations, finances, human resources, and client relationships.

What we're looking for:
Must-haves:
Minimum of 3 years of progressive leadership experience in foodservice operations, culinary management, hospitality, healthcare dining, senior living, or long-term care.
Demonstrated experience leading both culinary and operational teams.
Strong knowledge of food production, purchasing, inventory management, food safety, sanitation, and quality assurance.
Experience managing financial performance including food cost, labor cost, budgeting, and financial reporting.
Excellent leadership, coaching, organizational, and problem-solving skills.
Outstanding verbal, written, and interpersonal communication abilities.
Strong customer service and client relationship management skills.
Ability to organize multiple priorities while meeting deadlines in a fast-paced environment.
Ability to travel extensively throughout Kansas and Missouri with overnight travel as needed.
Nice-to-haves:
Associate or Bachelor's Degree in Culinary Arts, Hospitality Management, Foodservice Management, Business Administration, or a related field.
Certified Dietary Manager (CDM), Certified Executive Chef (CEC), ServSafe Manager Certification, or similar professional certification.
Experience supporting multiple locations within senior living, healthcare, or contract dining services.
Experience with startup mobilizations, account transitions, and interim operational leadership.
Where you'll be working:
Presbyterian Mid Manors of America accounts throughout Kansas and Missouri
Our Benefits:
  • Medical (FT Employees)
  • Dental
  • Vision
  • Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
  • Discount Program
  • Commuter Benefits (Parking and Transit)
  • EAP
  • 401k
  • Sick Time
  • Holiday Pay (9 paid holidays)
  • Tuition Reimbursement (FT Employees)
  • Paid Time Off

#LI-KM1 #BOOST
About Cura:
Cura serves hospitals, senior living centers, and other long-term care facilities. We guarantee compassionate service and healthy, delicious meals to ensure that quality of life never diminishes.
About Elior North America:
Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.
At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you've gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.
Disclaimer: This job description can be revised by management as needed.
Not Ready to Apply?
Join Our Talent Community
Elior North America logo

About Elior North America

Sourced by ZipRecruiter

Elior North America enhances people's lives through culinary innovation and a commitment to providing exemplary service. Our family of companies, with more than 17,000 employees, provides food services and catering to over 1,500 client accounts in five industry segments across the continental United States. We are proud to be the fifth largest culinary management company in the country and excited to be the fastest growing organization in the industry. We focus on three ingredients for success to differentiate Elior from our competitors and position our company as a disruptor in the markets we serve. To support our ingredients for success and drive our mission and values, we need talented team members throughout our family of companies.

Industry

Food and beverage stores

Company size

501 - 1,000 Employees

Headquarters location

Charlotte, NC, US

Year founded

2008

View All Elior North America Jobs

Apply