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Service Operations Manager Jobs in Topeka, KS (NOW HIRING)

Walgreens

Pharmacy Operations Manager

Topeka, KS · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Topeka, KS · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Topeka, KS · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Ryder

Heavy Duty Fleet Operations Manager

Topeka, KS · On-site

May have Operations Supervisors, Technicians-In-Charge, and/or Customer Service Coordinators, as ... The Operations Manager II is responsible for ensuring the customer's needs are being met while ...

Anonymous

Regional Service Manager

Topeka, KS · On-site

This role provides strategic direction for service operations, ensuring customers receive timely ... The Senior Manager will drive process improvements, establish service standards, improve customer ...

HR Partners

HR & Office Operations Manager

Topeka, KS

$75K/yr

HR & Office Operations Manager Job Classification: Exempt Work Schedule: Full-time, in office ... Experience in professional services or legal environments preferred. * Strong employee relations ...

AMR

Operations Supervisor

Topeka, KS · On-site

$80K/yr

Work with other members of the Management and Supervisory team to minimize problems, correct ... Develop specifications for ordering and placing equipment in service. * Review Patient Care Reports ...

AMR

Operations Supervisor

Topeka, KS · On-site

$80K/yr

Work with other members of the Management and Supervisory team to minimize problems, correct ... Develop specifications for ordering and placing equipment in service. * Review Patient Care Reports ...

Global Medical Response

Operations Supervisor

Topeka, KS · On-site

$80K/yr

Work with other members of the Management and Supervisory team to minimize problems, correct ... Develop specifications for ordering and placing equipment in service. * Review Patient Care Reports ...

Global Medical Response

Operations Supervisor

Topeka, KS · On-site

$80K/yr

Work with other members of the Management and Supervisory team to minimize problems, correct ... Develop specifications for ordering and placing equipment in service. * Review Patient Care Reports ...

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Service Operations Manager information

See Topeka, KS salary details

$33.4K

$74K

$123.3K

How much do service operations manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for service operations manager in Topeka, KS is $74,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $89,900.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Topeka, KS?

For Service Operations Manager jobs in Topeka, KS, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Topeka, KS look for?

The top searched job categories for Service Operations Manager jobs in Topeka, KS are:

What cities near Topeka, KS are hiring for Service Operations Manager jobs?

Cities near Topeka, KS with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Topeka, KS as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $74,013 per year, or $35.6 per hour.

Business Operations Manager

Topeka, KS • On-site

Browns Tree Service LLC
See more jobs at Browns Tree Service LLCexternal

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Business Operations Manager – Brown’s Tree Service
Location: Topeka, Kansas | Full-Time

Brown’s Tree Service is looking for a strong, highly organized Business Operations Manager to take ownership of the day-to-day operations of our growing tree service and storm-response company.
This is not a sit-behind-a-desk position. We need someone who can keep crews, equipment, scheduling, jobs, paperwork, and communication moving — and who is comfortable holding people accountable.
What You’ll Be Responsible For
  • Manage daily business and field operations
  • Coordinate scheduling of crews, equipment, trucks, and jobs
  • Make sure crews are properly staffed and prepared each day
  • Track job progress, production, hours, and completion
  • Monitor daily and weekly revenue/productivity goals
  • Work closely with owners, sales staff, field supervisors, and office personnel
  • Coordinate equipment availability, maintenance, repairs, and downtime
  • Identify scheduling or operational problems before they become expensive problems

  • Verify timekeeping, job information, and field paperwork
  • Help control overtime, labor costs, equipment costs, and unnecessary downtime
  • Ensure completed work is communicated to the office for billing
  • Help coordinate storm-response deployments and mobilization when needed
  • Maintain clear communication between the office and field
  • Develop and enforce systems, procedures, and accountability
  • Assist with hiring, onboarding, employee performance, and disciplinary issues
  • Keep ownership informed of problems, priorities, and company performance

We’re Looking for Someone Who:
  • Is extremely organized and detail-oriented
  • Can manage multiple crews and priorities at the same time
  • Is comfortable making decisions and solving problems
  • Follows through — every time

  • Can hold employees accountable while maintaining professionalism
  • Understands that labor, equipment downtime, and poor scheduling cost money
  • Is comfortable working with numbers, spreadsheets, scheduling software, and reports
  • Communicates clearly with both field employees and management
  • Can work in a fast-paced environment where plans sometimes change quickly
  • Takes ownership instead of waiting to be told what to do
  • Is willing to learn the tree-care and storm-response industry
Preferred Experience
Experience in tree service, construction, utilities, excavation, trucking, landscaping, field services, fleet management, or another crew-based operation is strongly preferred.
Management or operations experience involving multiple employees, crews, vehicles, or jobs is a major plus.
What Success Looks Like
The right person will make Brown’s Tree Service run more efficiently, more consistently, and more profitably.
At the end of the day, we should know:
  • Where every crew worked
  • What every crew produced
  • What equipment was used
  • Whether jobs stayed on schedule
  • What problems need addressed
  • What was completed and ready to bill
  • What tomorrow’s crews are doing
We are looking for someone who sees a problem and handles it, not someone who simply reports that there is a problem.
About Brown’s Tree Service
Brown’s Tree Service is a growing Topeka-area company providing professional tree services and large-scale storm-response services. We operate multiple crews and specialized equipment and need an operations leader who can help us continue growing without sacrificing organization, accountability, or profitability.
Job Type: Full-Time
Position: Business Operations Manager
Location: Topeka, KS
To Apply: Submit your resume along with a brief explanation of your management/operations experience and why you believe you would be a good fit for Brown’s Tree Service.
BENEFITS:  
  • 100% paid Health Insurance (includes family plan)
  • Matching 401K
  • Offer Dental & Eye Insurance
  • 7 Major Holidays Paid
  • Earn 2 HRS PTO per Week (35 Hr Week Minimum)