Operations Manager
Manhattan, KS · On-site
This role has primary responsibility for shift management, hiring/firing, onboarding, training ... service. Actively recruit customer focused team members, maintain adequate staffing levels ...
Operations Manager
Manhattan, KS · On-site
This role has primary responsibility for shift management, hiring/firing, onboarding, training ... service. Actively recruit customer focused team members, maintain adequate staffing levels ...
General Manager
Junction City, KS · On-site
Job Summary The General Manager for Corporate Restaurant Operations manages and assumes ... Monitor product quality and customer service standards, identify deficiencies, and follow up with ...
General Manager
Junction City, KS · On-site
Job Summary The General Manager for Corporate Restaurant Operations manages and assumes ... Monitor product quality and customer service standards, identify deficiencies, and follow up with ...
Operations Clerk - Sr
Topeka, KS · On-site
$21 - $23.50/hr
... damage, service level, associate over-time. * Other duties as assigned by manager. Inbound ... Operations manager, purchasing department * External: Carriers, vendors WORK ENVIRONMENT * The work ...
Operations Clerk - Sr
Topeka, KS · On-site
$21 - $23.50/hr
... damage, service level, associate over-time. * Other duties as assigned by manager. Inbound ... Operations manager, purchasing department * External: Carriers, vendors WORK ENVIRONMENT * The work ...
Branch Operations Supervisor - Commercial Insurance
Topeka, KS · On-site
$60K - $80K/yr
Branch Operations Supervisor - Commercial Lines Fully Remote: This is a fully remote role open to ... Manage staff days off calendars for service continuity. * Staffing Levels : Ensure appropriate ...
Branch Operations Supervisor - Commercial Insurance
Topeka, KS · On-site
$60K - $80K/yr
Branch Operations Supervisor - Commercial Lines Fully Remote: This is a fully remote role open to ... Manage staff days off calendars for service continuity. * Staffing Levels : Ensure appropriate ...
Branch Operations Supervisor - Commercial Insurance
Topeka, KS · On-site
$60K - $80K/yr
Branch Operations Supervisor - Commercial Lines Fully Remote: This is a fully remote role open to ... Manage staff days off calendars for service continuity. * Staffing Levels : Ensure appropriate ...
Branch Operations Supervisor - Commercial Insurance
Topeka, KS · On-site
$60K - $80K/yr
Branch Operations Supervisor - Commercial Lines Fully Remote: This is a fully remote role open to ... Manage staff days off calendars for service continuity. * Staffing Levels : Ensure appropriate ...
Regional Manager
Manhattan, KS · On-site
$75K/yr
Manage performance evaluation and appraisals for employees. Develop safe, positive and achievement ... service in April of 2017. Glen Leiszler started operation on April 12,1932. His son George began ...
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Regional Manager
Manhattan, KS · On-site
$75K/yr
Manage performance evaluation and appraisals for employees. Develop safe, positive and achievement ... service in April of 2017. Glen Leiszler started operation on April 12,1932. His son George began ...
Regional Manager
Manhattan, KS · On-site
$75K/yr
Manage performance evaluation and appraisals for employees.Develop safe, positive and achievement ... service in April of 2017. Glen Leiszler started operation on April 12,1932. His son George began ...
Regional Manager
Manhattan, KS · On-site
$75K/yr
Manage performance evaluation and appraisals for employees.Develop safe, positive and achievement ... service in April of 2017. Glen Leiszler started operation on April 12,1932. His son George began ...
Operations & Maintenance Lead
Junction City, KS · On-site
$36.59 - $50.28/hr
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy ... Backed by advanced technology, lifecycle services and an industry-leading field organization, we ...
Operations & Maintenance Lead
Junction City, KS · On-site
$36.59 - $50.28/hr
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy ... Backed by advanced technology, lifecycle services and an industry-leading field organization, we ...
Job Summary TouchPoint Support Services is seeking an experienced and motivated Patient Flow Manager to oversee patient transportation and support service operations across Via Christi Manhattan and ...
Job Summary TouchPoint Support Services is seeking an experienced and motivated Patient Flow Manager to oversee patient transportation and support service operations across Via Christi Manhattan and ...
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.
Emerging Store Manager
Manhattan, KS · On-site
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.
Emerging Store Manager
Manhattan, KS · On-site
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.
Emerging Store Manager
Topeka, KS · On-site
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.
Emerging Store Manager
Topeka, KS · On-site
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.
Emerging Store Manager
Topeka, KS · On-site
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.
Emerging Store Manager
Topeka, KS · On-site
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.
Emerging Store Manager
Topeka, KS · On-site
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.
Emerging Store Manager
Topeka, KS · On-site
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.
Emerging Store Manager
Topeka, KS · On-site
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.
Emerging Store Manager
Topeka, KS · On-site
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.
Merchandise Manager
Manhattan, KS · On-site
$42K - $52K/yr
Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives. * Leadership management ...
Merchandise Manager
Manhattan, KS · On-site
$42K - $52K/yr
Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives. * Leadership management ...
Merchandise Manager
$42K - $52K/yr
Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives. * Leadership management ...
Merchandise Manager
$42K - $52K/yr
Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives. * Leadership management ...
Merchandise Manager
Manhattan, KS · On-site
$42K - $52K/yr
Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives. * Leadership management ...
Merchandise Manager
Manhattan, KS · On-site
$42K - $52K/yr
Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives. * Leadership management ...
Second Service Manager
Manhattan, KS · On-site
Store Operations, Perishables, and Health Wellness Home Positions that Report to you: All positions except those listed above and department heads. Primary Duties and Responsibilities * Maintains a ...
Second Service Manager
Manhattan, KS · On-site
Store Operations, Perishables, and Health Wellness Home Positions that Report to you: All positions except those listed above and department heads. Primary Duties and Responsibilities * Maintains a ...
Assistant Service Manager
$60K - $80K/yr
Position Overview The Assistant Service Manager will support the Service Manager and service team in delivering an exceptional customer experience, maintaining efficient department operations, and ...
Quick apply
Assistant Service Manager
$60K - $80K/yr
Position Overview The Assistant Service Manager will support the Service Manager and service team in delivering an exceptional customer experience, maintaining efficient department operations, and ...
Service Operations Manager information
See Alma, KS salary details
$30.6K - $38.1K
2% of jobs
$38.1K - $45.6K
13% of jobs
$50.9K is the 25th percentile. Wages below this are outliers.
$45.6K - $53.1K
14% of jobs
The median wage is $60.4K / yr.
$53.1K - $60.6K
22% of jobs
$60.6K - $68.1K
14% of jobs
$68.1K - $75.6K
8% of jobs
$78.1K is the 75th percentile. Wages above this are outliers.
$75.6K - $83.1K
9% of jobs
$83.1K - $90.5K
9% of jobs
$90.5K - $98K
6% of jobs
$98K - $105.5K
4% of jobs
$105.5K - $113K
0% of jobs
$30.6K
$67.8K
$113K
How much do service operations manager jobs pay per year?
As of Aug 25, 2026, the average yearly pay for service operations manager in Alma, KS is $67,844.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,800.00 and $82,400.00 per year, depending on experience, location, and employer.
What is a service operations manager?
A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.
What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?
To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.
What are some common challenges faced by service operations managers, and how can they be effectively addressed?
Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.
What is the difference between Service Operations Manager vs Customer Service Manager?
| Aspect | Service Operations Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Overseeing service delivery processes and operational efficiency | Managing customer interactions and satisfaction |
| Required Skills | Process management, logistics, team coordination | Communication, conflict resolution, customer relations |
| Work Environment | Operations teams, service departments | Customer support centers, client-facing roles |
| Common Certifications | ITIL, Six Sigma, PMP (optional) | CSM, CRM certifications |
The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.
Is a Service Operations Manager a high paying job?
Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.
What job categories do people searching Service Operations Manager jobs in Alma, KS look for?
The top searched job categories for Service Operations Manager jobs in Alma, KS are:
What cities near Alma, KS are hiring for Service Operations Manager jobs?
Cities near Alma, KS with the most Service Operations Manager job openings:
Papa John's rating
4.8
Based on 757 frontline employees who took The Breakroom Quiz
20th of 24 rated food delivery companies
Job description
What's Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!
This role has primary responsibility for shift management, hiring/firing, onboarding, training, development, corrective action, and managing performance of restaurant team members and delivery drivers. Restaurant team members and delivery drivers directly report to this position. This position is assigned to high volume and/or high complexity restaurants and reports to the restaurant General Manager.
Duties and Responsibilities:
• Provide quality products to our customers by building a system of quality with team members, which ensures each delivered product meets Papa John's standards and accurately reflects the customer's order. Communicate, train, and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook.
• Ensure food safety certifications are up to date for all team members and manage Company's assets by ensuring restaurant is clean and meets safety and security standards at all times.
• Supervise work activities of all non-exempt restaurant team members, including shift leaders, in-store team members and delivery drivers during assigned work schedule. • In absence of General Manager, responsible for all functions of a Papa John's restaurant to ensure high quality products and customer service. Actively recruit customer focused team members, maintain adequate staffing levels according to projected sales, properly orient and train team members to exceed customer expectations, ensure shift compliance with uniform and appearance standards, and communicate performance expectations to direct reports. Document performance issues and take appropriate disciplinary action, up to and including termination. Effectively coach and develop team members; and support an atmosphere of teamwork, energy and fun.
• Contribute to the achievement of sales goals by providing prompt and friendly customer service through team member training on products and sales execution. • Contribute to and execute plans to resolve unfavorable trends and enhance profits of restaurant. Execute shift level financial controls and cash management responsibilities.
Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work - but let's face it - it's also pizza! If you want a fulfilling career with a company that's always moving forward, we're the right place.
Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use.
This role has primary responsibility for shift management, hiring/firing, onboarding, training, development, corrective action, and managing performance of restaurant team members and delivery drivers. Restaurant team members and delivery drivers directly report to this position. This position is assigned to high volume and/or high complexity restaurants and reports to the restaurant General Manager.
Duties and Responsibilities:
• Provide quality products to our customers by building a system of quality with team members, which ensures each delivered product meets Papa John's standards and accurately reflects the customer's order. Communicate, train, and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook.
• Ensure food safety certifications are up to date for all team members and manage Company's assets by ensuring restaurant is clean and meets safety and security standards at all times.
• Supervise work activities of all non-exempt restaurant team members, including shift leaders, in-store team members and delivery drivers during assigned work schedule. • In absence of General Manager, responsible for all functions of a Papa John's restaurant to ensure high quality products and customer service. Actively recruit customer focused team members, maintain adequate staffing levels according to projected sales, properly orient and train team members to exceed customer expectations, ensure shift compliance with uniform and appearance standards, and communicate performance expectations to direct reports. Document performance issues and take appropriate disciplinary action, up to and including termination. Effectively coach and develop team members; and support an atmosphere of teamwork, energy and fun.
• Contribute to the achievement of sales goals by providing prompt and friendly customer service through team member training on products and sales execution. • Contribute to and execute plans to resolve unfavorable trends and enhance profits of restaurant. Execute shift level financial controls and cash management responsibilities.
Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work - but let's face it - it's also pizza! If you want a fulfilling career with a company that's always moving forward, we're the right place.
Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use.
What Papa John's employees say
Pay
Benefits
Hours and flexibility
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Get the full story on Breakroom
About Papa John's
Sourced by ZipRecruiter
Industry
Restaurants
Company size
10,000+ Employees
Headquarters location
Atlanta, GA, US