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Service Operations Manager Jobs in Tennessee (NOW HIRING)

Jobtailor

Service Operations Manager

Nashville, TN · On-site

$120 - $170/hr

Requirements * 7+ years of experience in service operations, building systems, inspections, or facility management. * Demonstrated success in team leadership, field coaching, or operational scaling.

New

Grindstone Maintenance Solutions

Be Seen First

HVACR Service Operations Manager

Nashville, TN · On-site

$100K - $126K/yr

Service Operations Manager Grindstone Maintenance Solutions - Nashville, TN Lead a Team. Build a Culture. Make an Impact. Grindstone Maintenance Solutions is a rapidly growing commercial HVAC, ...

Burlington

Operations/Service Manager II

Chattanooga, TN · On-site

$20 - $26.65/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Fwainvest

Manager, Operations | New Accounts

Memphis, TN · On-site

$80 - $110/hr

This includes reinforcing best practices in service delivery, escalation management, and operational execution. Additionally, this role will collaborate closely with peer leaders, including Directors ...

New

Blankenship Cpa Group

Operations Manager

Brentwood, TN · On-site

$85 - $125/hr

Work with service line leaders to resolve workflow or operational issues that affect client ... Skilled in workflow optimization, project management, and process efficiency. * Uses data and ...

New

Eco Properties LLC

Operations Manager

Chattanooga, TN · On-site

$70 - $90/hr

The Holiday Inn Downtown Chattanooga is seeking a dedicated and experienced Operations Manager to oversee the daily operations of our full-service hotel. The ideal candidate will have a strong ...

Segue HR LLC

Operations Manager

Memphis, TN · On-site

Key Responsibilities • Oversee daily operational functions across payroll, HR services, client support, and tax administration. • Manage scheduling, workload allocation, and accountability of ...

Eco Properties LLC

Operations Manager

Chattanooga, TN · On-site

Manage and coordinate all operational aspects of the full-service hotel, including front desk, housekeeping, food and beverage, and maintenance departments. * Ensure compliance with brand standards ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Tennessee

Service Operations Manager information

See Tennessee salary details

$32.2K

$71.4K

$118.9K

How much do service operations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for service operations manager in Tennessee is $71,380.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $86,700.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are the most commonly searched types of Service Operations jobs in Tennessee?

The most popular types of Service Operations jobs in Tennessee are:

What are popular job titles related to Service Operations Manager jobs in Tennessee?

For Service Operations Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Tennessee look for?

The top searched job categories for Service Operations Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Service Operations Manager jobs?

Cities in Tennessee with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $71,380 per year, or $34.3 per hour.

Service Operations Manager

Jobtailor

Nashville, TN • On-site

$120 - $170/hr

Other

Posted 2 days ago

New

Job description

  • Serve as a trusted coach and operational mentor for our inspection team, both individually and in group settings.
  • Help team members navigate setbacks, celebrate achievements, and grow in their craft.
  • Provide hands‑on direction during high‑stakes or fast‑moving field conditions.
  • Create frameworks for feedback, accountability, and confidence building.
  • Own service execution across multiple assets, vendors, and field partners — ensuring all inspections meet or exceed Magnolia’s standards.
  • Implement preventive maintenance protocols and technical SOPs.
  • Lead cross‑functional collaboration with contractors and vendors to manage performance, quality, and cost.
  • Partner with our founder to:
    • Translate feedback from the field into actionable initiatives.
    • Drive strategic growth plans for education, compensation, and performance incentives.
    • Troubleshoot systemic issues and recommend innovative field solutions.
    • Align day‑to‑day operations with long‑term vision and company culture.
  • Collaborate with the Sales Director to recognize performance milestones and promote team wins.
  • Contribute to expansion strategies, team growth planning, and long‑term service innovation.
  • Be a culture builder: uphold the brand promise, foster trust, and inspire excellence.
Requirements
  • 7+ years of experience in service operations, building systems, inspections, or facility management.
  • Demonstrated success in team leadership, field coaching, or operational scaling.
  • Familiarity with property condition reports, inspection standards, or real estate due diligence preferred.
  • Strong budgeting, vendor management, and communication skills.
  • Technologically literate: able to operate or implement service platforms (e.g., CMMS, CRMs, or custom inspection tools).
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