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Service Operations Manager Jobs in Jackson, TN (NOW HIRING)

Staff Management

Operations Manager

Jackson, TN · On-site

$60K - $75K/yr

In the role of Operations Manager, you will be travelling among multiple job sites and provide training and support to the service teams. Responsible for approving payroll activities and providing ...

AdaptHealth LLC

Operations Manager

Jackson, TN · On-site

About AdaptHealth At AdaptHealth we offer full-service home medical equipment and related services ... The Manager of Operations may also serve as the site leader in absence of on-site leadership. Job ...

AdaptHealth, LLC

Operations Manager

Jackson, TN · On-site

About AdaptHealth At AdaptHealth we offer full-service home medical equipment and related services ... The Manager of Operations may also serve as the site leader in absence of on-site leadership. Job ...

TrueBlue

Operations Manager

Jackson, TN · On-site

$60K - $75K/yr

In the role of Operations Manager, you will be travelling among multiple job sites and provide training and support to the service teams. Responsible for approving payroll activities and providing ...

TrueBlue

Operations Manager

Jackson, TN · On-site

$60K - $75K/yr

In the role of Operations Manager, you will be travelling among multiple job sites and provide training and support to the service teams. Responsible for approving payroll activities and providing ...

RenewableWorks

Operations Manager

Jackson, TN

$60K - $75K/yr

In the role of Operations Manager, you will be travelling among multiple job sites and provide training and support to the service teams. Responsible for approving payroll activities and providing ...

Jones Motor Company Inc

Service Manager

Humboldt, TN · On-site

Key Responsibilities Department Leadership & Operations * Direct and manage all daily service department activities * Hire, train, coach, and evaluate service advisors, technicians, and support staff

Compass Group

Hospital Cafe Manager

Jackson, TN · On-site

$60K - $65K/yr

Manages the day-to-day food service operations in a very busy hospital cafe. * Plans and supervises special functions, maintains cash controls and payroll records, and oversees the hiring of ...

Compass Group

Hospital Cafe Manager

Jackson, TN

$60K - $65K/yr

Manages the day-to-day food service operations in a very busy hospital cafe. * Plans and supervises special functions, maintains cash controls and payroll records, and oversees the hiring of ...

Compass Group

Hospital Cafe Manager

Jackson, TN · On-site

$60K - $65K/yr

Manages the day-to-day food service operations in a very busy hospital cafe. * Plans and supervises special functions, maintains cash controls and payroll records, and oversees the hiring of ...

Arby's

Shift Manager

Jackson, TN · On-site

$12.50 - $16/hr

As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager you will ...

Arby's

Shift Manager

Jackson, TN · On-site

$12.50 - $16/hr

As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager you will ...

Arby's

Shift Manager

Humboldt, TN · On-site

$13.50 - $17/hr

As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager you will ...

Arby's

Shift Manager

Jackson, TN · On-site

$13 - $16.50/hr

As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager you will ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Jackson, TN

Service Operations Manager information

See Jackson, TN salary details

$29.7K

$65.9K

$109.7K

How much do service operations manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for service operations manager in Jackson, TN is $65,854.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $80,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What job categories do people searching Service Operations Manager jobs in Jackson, TN look for? The top searched job categories for Service Operations Manager jobs in Jackson, TN are:
What cities near Jackson, TN are hiring for Service Operations Manager jobs? Cities near Jackson, TN with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Jackson, TN as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $74,628 per year, or $35.9 per hour.

Operations Manager

Staff Management

Jackson, TN • On-site

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Overview:

In the role of Operations Manager, you will be travelling among multiple job sites and provide training and support to the service teams. Responsible for approving payroll activities and providing support to site forecasting and budgets. Being the backup for responsible job sites when managers are out of the office to ensure that all strategic goals and objectives are met. 

Location: Jackson, TN

Essential Job Functions 

  • Regularly travel to supported sites, dedicating a minimum of one week per month for on-site support. 
  • Directly support and collaborate with distinct sites, each representing different clients/companies, under the supervisor's guidance. 
  • Provide support for training new team members and take on the role of a trainer and mentor for new managers within the team. 
  • Assist in forecasting and budgeting processes. 
  • Take responsibility as the payroll approver for designated sites, ensuring accuracy and compliance with payroll policies. 
  • Act as the primary backup for the hiring manager during travel or out-of-office periods. 
  • Provide backup coverage for sites when managers are absent, maintaining operational continuity. 
  • Act as a payroll backup for the hiring manager's team, contributing to payroll-related activities when needed. 

Education/Experience 

  • Bachelor's degree with 4+ years of process management experience 
  • 1+ years supervisory experience 
  • Highly effective personnel and process management skills and techniques 
  • Proven skills and knowledge on training, coaching, and performance evaluation 
  • Knowledge of MS Office software: Excel, Outlook, PowerPoint, and Word 
  • Strong communication skills, both oral and written 
  • Ability to solve complex problems, including finance 
  • Strong interpersonal and customer service skills
  • Exceptional attention to detail

Salary Range: $60,573.66 - $75,717.08 annually, depending on experience and geographic location.

Please note that actual compensation offered may vary based on local pay requirements, and will meet or exceed state-specific minimum wage or salary thresholds.

Benefits and Well-Being:

We offer a competitive benefits package, including 6 paid holidays, 1 paid floating holiday and up to 20 days of Paid Time Off per year, Medical/Dental/Vision insurance, Company-matching 401(k) and Employee Stock Purchase Program, in addition to other programs and perks. More details about our benefits can be found here.

We consider qualified applicants with arrest and conviction records in accordance with applicable law.

TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available upon request for candidates taking part in the application or interview process. If you require disability-related accommodation during the application or interview process, please contact your Recruiter directly, Employee Relations at HR-Advice@trueblue.com, or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the application or interview process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Staff Management | SMX, a TrueBlue company, is a leading staffing partner specializing in contingent workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions across North America, offering flexible temporary, seasonal and direct placement opportunities. 
Our proven onsite staffing model and personalized recruitment services ensure that our clients receive skilled support while candidates find positions that match their goals. Staff Management | SMX is dedicated to creating impactful partnerships, prioritizing safety, compliance, and innovation to meet evolving workforce needs.

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