Assistant Manager
Humboldt, TN · On-site
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
Assistant Manager
Humboldt, TN · On-site
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
Assistant Manager
Jackson, TN · On-site
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
Assistant Manager
Jackson, TN · On-site
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
Assistant Manager
Humboldt, TN · On-site
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
Assistant Manager
Humboldt, TN · On-site
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
Assistant Manager
Jackson, TN · On-site
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
Assistant Manager
Jackson, TN · On-site
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
Assistant Manager
Jackson, TN · On-site
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
Assistant Manager
Jackson, TN · On-site
Operations * Profit and Loss * Guest Satisfaction * Customer Service * Speed of Service * Quality ... Managing Food Cost & Labor Cost At AES, our vision is to be our guests' favorite fast food ...
GM
$45K - $62K/yr
Operations Profit and Loss Guest Satisfaction Customer Service Speed of Service Quality Control ... Management Restaurant Management Managing Food Cost & Labor Cost Following all government ...
GM
$45K - $62K/yr
Operations Profit and Loss Guest Satisfaction Customer Service Speed of Service Quality Control ... Management Restaurant Management Managing Food Cost & Labor Cost Following all government ...
GM
Jackson, TN · On-site
$45K - $62K/yr
Operations Profit and Loss Guest Satisfaction Customer Service Speed of Service Quality Control ... Management Restaurant Management Managing Food Cost & Labor Cost Following all government ...
GM
Jackson, TN · On-site
$45K - $62K/yr
Operations Profit and Loss Guest Satisfaction Customer Service Speed of Service Quality Control ... Management Restaurant Management Managing Food Cost & Labor Cost Following all government ...
HVAC Service Technician
Jackson, TN · On-site
S. and Canada. We have a strong in-house group of field technicians that services top U.S ... Notifies customer and/or Operations Manager of findings. * Documents work by completing paperwork ...
Quick apply
HVAC Service Technician
Jackson, TN · On-site
S. and Canada. We have a strong in-house group of field technicians that services top U.S ... Notifies customer and/or Operations Manager of findings. * Documents work by completing paperwork ...
Director of Operations
Jackson, TN · On-site
Direct and supervise the HR Manager, IT Coordinator, Administrative Services Associate, Receptionist, Facilities/Fleet Manager, and Warehouse Associate. * Develop and implement operational strategies ...
New
Quick apply
Director of Operations
Jackson, TN · On-site
Direct and supervise the HR Manager, IT Coordinator, Administrative Services Associate, Receptionist, Facilities/Fleet Manager, and Warehouse Associate. * Develop and implement operational strategies ...
New
HVAC Service Technician
Jackson, TN · On-site
Notifies customer and/or Operations Manager of findings. • Documents work by completing paperwork ... maintenance, service and repair • Read and interpret product specifications • Provides ...
HVAC Service Technician
Jackson, TN · On-site
Notifies customer and/or Operations Manager of findings. • Documents work by completing paperwork ... maintenance, service and repair • Read and interpret product specifications • Provides ...
GM
Jackson, TN · On-site
$45K - $62K/yr
... service, operations and financial results AES is very goal oriented. Aside from our industry ... Management • Restaurant Management • Managing Food Cost & Labor Cost • Following all ...
GM
Jackson, TN · On-site
$45K - $62K/yr
... service, operations and financial results AES is very goal oriented. Aside from our industry ... Management • Restaurant Management • Managing Food Cost & Labor Cost • Following all ...
GM
Jackson, TN · On-site
$45K - $62K/yr
... service, operations and financial results AES is very goal oriented. Aside from our industry ... Management • Restaurant Management • Managing Food Cost & Labor Cost • Following all ...
GM
Jackson, TN · On-site
$45K - $62K/yr
... service, operations and financial results AES is very goal oriented. Aside from our industry ... Management • Restaurant Management • Managing Food Cost & Labor Cost • Following all ...
Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced ... service, technology and more. You'll collaborate with a high-energy, driven team as you build a ...
Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced ... service, technology and more. You'll collaborate with a high-energy, driven team as you build a ...
Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced ... service, technology and more. You'll collaborate with a high-energy, driven team as you build a ...
Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced ... service, technology and more. You'll collaborate with a high-energy, driven team as you build a ...
Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced ... service, technology and more. You'll collaborate with a high-energy, driven team as you build a ...
Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced ... service, technology and more. You'll collaborate with a high-energy, driven team as you build a ...
This position reports to the Director of Operations and regularly reports on plant performance ... service member or veteran status, or any other category protected by federal, state, or local law.
This position reports to the Director of Operations and regularly reports on plant performance ... service member or veteran status, or any other category protected by federal, state, or local law.
Plant Manager
Jackson, TN · On-site
This position reports to the Director of Operations and regularly reports on plant performance ... service member or veteran status, or any other category protected by federal, state, or local law.
Plant Manager
Jackson, TN · On-site
This position reports to the Director of Operations and regularly reports on plant performance ... service member or veteran status, or any other category protected by federal, state, or local law.
Plant Manager
Jackson, TN · On-site
This position reports to the Director of Operations and regularly reports on plant performance ... service member or veteran status, or any other category protected by federal, state, or local law.
Plant Manager
Jackson, TN · On-site
This position reports to the Director of Operations and regularly reports on plant performance ... service member or veteran status, or any other category protected by federal, state, or local law.
Plant Manager
Jackson, TN · On-site
This position reports to the Director of Operations and regularly reports on plant performance ... service member or veteran status, or any other category protected by federal, state, or local law.
Plant Manager
Jackson, TN · On-site
This position reports to the Director of Operations and regularly reports on plant performance ... service member or veteran status, or any other category protected by federal, state, or local law.
Service Operations Manager information
See Jackson, TN salary details
$29.7K - $37K
2% of jobs
$37K - $44.3K
13% of jobs
$49.4K is the 25th percentile. Wages below this are outliers.
$44.3K - $51.5K
14% of jobs
The median wage is $58.6K / yr.
$51.5K - $58.8K
22% of jobs
$58.8K - $66.1K
14% of jobs
$66.1K - $73.3K
8% of jobs
$75.8K is the 75th percentile. Wages above this are outliers.
$73.3K - $80.6K
9% of jobs
$80.6K - $87.9K
9% of jobs
$87.9K - $95.2K
6% of jobs
$95.2K - $102.4K
4% of jobs
$102.4K - $109.7K
0% of jobs
$29.7K
$65.9K
$109.7K
How much do service operations manager jobs pay per year?
As of Aug 6, 2026, the average yearly pay for service operations manager in Jackson, TN is $65,854.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $80,000.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?
To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.
What is a service operations manager?
A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.
What are some common challenges faced by service operations managers, and how can they be effectively addressed?
Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.
What is the difference between Service Operations Manager vs Customer Service Manager?
| Aspect | Service Operations Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Overseeing service delivery processes and operational efficiency | Managing customer interactions and satisfaction |
| Required Skills | Process management, logistics, team coordination | Communication, conflict resolution, customer relations |
| Work Environment | Operations teams, service departments | Customer support centers, client-facing roles |
| Common Certifications | ITIL, Six Sigma, PMP (optional) | CSM, CRM certifications |
The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.
What job categories do people searching Service Operations Manager jobs in Jackson, TN look for? The top searched job categories for Service Operations Manager jobs in Jackson, TN are:
What cities near Jackson, TN are hiring for Service Operations Manager jobs? Cities near Jackson, TN with the most Service Operations Manager job openings:
Arby's rating
5.0
Based on 1,199 frontline employees who took The Breakroom Quiz
62nd of 106 rated fast food restaurants
Job description
COMPANY OVERVIEW: Based in Northern Indiana, AES Restaurant Group, LLC is a proud franchisee of Arby's® operating restaurants across 344 locations in 20 states. We're guided by our values: The letters AES stand for more than just our name. They stand for what we truly believe - our "Attitude Equals Success". As with any goal we will set, our Attitude about achieving those goals can Equal our Success.
We Offer
What will you do?
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest experience. Whether it's setting the tone for the team when you're in charge, or upholding the highest standards of quality, safety, and cleanliness, your crew will count on you.
Top 5 Job Responsibilities
1. Ensure your team provides outstanding service and satisfied guests
2. Hire, train & coach the team
3. Utilize AES Systems to run a great restaurant every shift, every day
4. Implement restaurant controls, especially cash & inventory
5. Set and meet restaurant goals for service, operations and financial results
AES is very goal oriented. As the Restaurant Assistant Manager you will work with the General Manager to achieve high performance in areas such as,
Whether you're looking for a change in your career or taking the first step, AES is a goal oriented company where you can develop your skills. We look forward to hearing from you!
If you're an ideal candidate you excel in these areas:
At AES, our vision is to be our guests' favorite fast food destination.
Requirements
Must have a reliable vehicle and valid driver's license
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures
Ability to stand for 8-10 hours
Ability to lift up to 50lbs
Ability to climb ladders for general maintenance
Ability to perform the following motions
EEO Statement
AES is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, alienage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws.
ADAA
AES will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law.
E-Verify
AES participates in E-Verify.
Employer: AES Restaurants
We Offer
- Competitive Bonus Program
- Full Time & Part Time Shifts
- Health Insurance
- Health Savings Account
- PTO
- Employee Rewards & Recognition Program!
What will you do?
As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest experience. Whether it's setting the tone for the team when you're in charge, or upholding the highest standards of quality, safety, and cleanliness, your crew will count on you.
Top 5 Job Responsibilities
1. Ensure your team provides outstanding service and satisfied guests
2. Hire, train & coach the team
3. Utilize AES Systems to run a great restaurant every shift, every day
4. Implement restaurant controls, especially cash & inventory
5. Set and meet restaurant goals for service, operations and financial results
AES is very goal oriented. As the Restaurant Assistant Manager you will work with the General Manager to achieve high performance in areas such as,
- Operations
- Profit and Loss
- Guest Satisfaction
- Customer Service
- Speed of Service
- Quality Control
- Workplace Safety
- Utilizing all systems and tools, including the Systems Board, RTI Task Lists
- Following all government regulations, employment law, food safety and operations policies and implement all accounting controls
Whether you're looking for a change in your career or taking the first step, AES is a goal oriented company where you can develop your skills. We look forward to hearing from you!
If you're an ideal candidate you excel in these areas:
- Treating others with and communicating with respect
- Coaching and Developing others
- Emotional Resilience and Patience
- Leadership
- Working in a fast-paced environment and thinking on your feet
- Holding yourself to high standards of integrity and customer satisfaction
- P&L Management
- Operations Management
- Restaurant Management
- Managing Food Cost & Labor Cost
At AES, our vision is to be our guests' favorite fast food destination.
Requirements
Must have a reliable vehicle and valid driver's license
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures
Ability to stand for 8-10 hours
Ability to lift up to 50lbs
Ability to climb ladders for general maintenance
Ability to perform the following motions
- Bending
- Squatting
- Twisting
- Pulling
- Reaching
EEO Statement
AES is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, alienage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws.
ADAA
AES will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law.
E-Verify
AES participates in E-Verify.
Employer: AES Restaurants