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Service Operations Manager Jobs in Jackson, TN (NOW HIRING)

Lane Valente Industries

HVAC Service Technician

Jackson, TN · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Notifies customer and/or Operations Manager of findings. • Documents work by completing paperwork ... maintenance, service and repair • Read and interpret product specifications • Provides ...

Novolex

Plant Manager

Jackson, TN · On-site

  • Medical

  • Dental

  • Vision

This position reports to the Director of Operations and regularly reports on plant performance ... service member or veteran status, or any other category protected by federal, state, or local law.

Novolex

Plant Manager

Jackson, TN · On-site

  • Medical

  • Dental

  • Vision

This position reports to the Director of Operations and regularly reports on plant performance ... service member or veteran status, or any other category protected by federal, state, or local law.

Novolex

Plant Manager

Jackson, TN

  • Medical

  • Dental

  • Vision

This position reports to the Director of Operations and regularly reports on plant performance ... service member or veteran status, or any other category protected by federal, state, or local law.

Novolex

Plant Manager

Jackson, TN · On-site

  • Medical

  • Dental

  • Vision

This position reports to the Director of Operations and regularly reports on plant performance ... service member or veteran status, or any other category protected by federal, state, or local law.

Prosper

Residential HVAC Service Technician

Jackson, TN · On-site

Basic ductwork inspection, sealing, and minor modifications Residential Service Operations * Obtain ... Punctual, self-motivated, and efficient at managing time across multiple daily calls * Professional ...

Hitachi

Warehouse and Inventory Manager

Alamo, TN

Customer Service & Contact Center Operations Job Schedule: Full time Remote: No The Opportunity Step into a role where operational excellence meets purpose . As a Warehouse Operations Manager , you ...

SM Lawrence

Service Sales Manager

Jackson, TN

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Service Sales Manager is responsible for leading, developing, and overseeing all service sales ... Collaborate with operations and leadership to ensure successful execution and compliance. * Perform ...

Comfortsystemsusa

Service Sales Manager

Jackson, TN

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Service Sales Manager is responsible for leading, developing, and overseeing all service sales ... Collaborate with operations and leadership to ensure successful execution and compliance. * Perform ...

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Showing results 41-60

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Jackson, TN

Service Operations Manager information

See Jackson, TN salary details

$33.7K

$74.6K

$124.3K

How much do service operations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for service operations manager in Jackson, TN is $74,628.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $90,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What job categories do people searching Service Operations Manager jobs in Jackson, TN look for?

The top searched job categories for Service Operations Manager jobs in Jackson, TN are:

What cities near Jackson, TN are hiring for Service Operations Manager jobs?

Cities near Jackson, TN with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Jackson, TN as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $74,628 per year, or $35.9 per hour.

HVAC Service Technician

Lane Valente Industries

Jackson, TN • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 12 days ago

Job description

Lane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada.
We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices.
We are always looking for talented people driven to be highly productive members of the team with an emphasis on integrity and learning.
CURRENT OPPORTUNITY: HVAC SERVICE TECHNICIAN
Job Responsibilities & Requirements
HVAC Service Tech for company that handles service work and site maintenance for national accounts.
• Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction
• Uses a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.
• Identifies, analyzes, diagnoses, and repairs systems and products at customer's location.
• Performs preventative maintenance, site surveys, replacement, and modifications as need or requested by customers.
• Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary.
• Inspects vehicles by checking vehicle condition and cleanliness
• Maintains vehicles by keeping records of service, scheduling, and complete repairs and maintenance service
• Maintains equipment by inspecting for signs of wear. Notifies customer and/or Operations Manager of findings.
• Documents work by completing paperwork on each job and maintaining files
• Represents company by serving as a direct customer contact.
• Determines parts to order for repairs and timeliness of need
• Documents work by completing paperwork on each job, including daily time, progress, and duration; and maintaining files.
• Records parts, material, labor, subs and other cost data per assignment and returns unused resources.
• Turns in all required paperwork and reports in a timely manner.
• Keeps current on all products concerning installation, operation, maintenance, service and repair
• Read and interpret product specifications
• Provides technical support to customers
• Flexibility to work overtime/weekends as necessary
• Regular travel requirements with some overnight travel, as needed
BENEFITS OFFERED:
  • Medical Insurance
  • Dental Insurance
  • Paid Vacations
  • 401(k) retirement plan with generous company match

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