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Field Service Manager Jobs in Jackson, TN (NOW HIRING)

Jones Motor Company Inc

Service Manager

Humboldt, TN · On-site

Automotive Dealership Service Manager Position Summary The Service Manager is responsible for leading the service department's operations to ensure exceptional customer satisfaction, efficient ...

Black Equipment

Field & Shop Service Mechanic

Jackson, TN · On-site

$1.0K - $1.2K/wk

As a Field or Shop Service Mechanic at Black Equipment, you'll diagnose, repair, and maintain a ... Managers you can easily contact and rely on & who were all mechanics (including the Sr. VP of ...

Semiserve

Transformer Technician

Humboldt, TN · On-site

$17.75 - $24.25/hr

Support job execution by helping manage materials, logistics, and workflow * Ensure work is completed safely, efficiently, and with a focus on quality * Follow direction from the Onsite Field Service ...

Aeneas Internet and Telephone

Be Seen First

Field Technician Supervisor

Jackson, TN · On-site

$46K - $68K/yr

Coordinate with Customer Service, Sales, Network Operations, and management regarding field activities and customer needs. * Assist with the management and accountability of tools, equipment ...

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Field Service Manager information

See Jackson, TN salary details

$28K

$70K

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How much do field service manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for field service manager in Jackson, TN is $69,980.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,600.00 and $77,800.00 per year, depending on experience, location, and employer.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, company size, and level of experience, and often includes benefits such as bonuses and overtime pay.

What are the most commonly searched types of Field Service jobs in Jackson, TN?

The most popular types of Field Service jobs in Jackson, TN are:

What are popular job titles related to Field Service Manager jobs in Jackson, TN?

For Field Service Manager jobs in Jackson, TN, the most frequently searched job titles are:

What job categories do people searching Field Service Manager jobs in Jackson, TN look for?

The top searched job categories for Field Service Manager jobs in Jackson, TN are:

What cities near Jackson, TN are hiring for Field Service Manager jobs?

Cities near Jackson, TN with the most Field Service Manager job openings:

Field Service Manager jobs near you
Infographic showing various Field Service Manager job openings in Jackson, TN as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $69,980 per year, or $33.6 per hour.

Field Service Supervisor

Transformer Lifecycle Services

Lexington, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 10 days ago

Job description

Overview
Transformer Lifecycle Services (TLS) is an independent provider of transformer and substation services for the electric utility industry throughout the United States. Our management and skilled field-based technicians have received specialized training and are among the most experienced in the industry.
We are looking for talented and knowledgeable individuals to grow with us. Our employees are the driving force behind our success. If you are ambitious, hardworking and want to be part of a fast-paced organization, you may be an ideal fit for TLS.
Benefits
  • Medical, dental, and vision coverage
  • 401(k) savings plan with company match
  • Health Savings Account (HSA) and/or Flexible Spending Account (FSA)
  • Life and AD&D insurance
  • Short-term and long-term disability coverage
  • Employee Assistance Program (EAP)

Perks
  • Competitive pay
  • Talent development through instructor-led and online learning
  • Career path planning
  • Incentives for professional certifications
  • Per diem for travel
  • Referral bonuses
  • Tuition reimbursement

Position Overview
The Field Service Supervisor I is an emerging leadership role supporting inspection, repair, and maintenance of transmission and distribution substation equipment. This role coordinates daily field activities, reinforces safety and quality standards, and guides technicians through transformer assembly, apparatus inspections, routine maintenance, and basic troubleshooting.
Responsibilities
  • The installation, troubleshooting and maintenance of communication, data processing, and computerized control equipment.
  • The logging and maintenance of operating records as required.
  • Maintenance of solid state devices, computers, telemetering equipment, protective relays, and switchboard Instruments.
  • Utilize drawings/prints and instruction manuals in the performance of construction, maintenance and operation of electrical facilities.
  • Use of the oscilloscope, wattmeter, phase angle meter, signal generator, electronic coupler, phase shifter, and other instruments and last equipment required to test certain equipment.
  • Operate construction/maintenance equipment (bucket/derrick trucks, oil processing equipment, etc.) and tools.
  • Perform switching, obtain clearances and make site safe for work.
  • Works with line crews and contractors as assigned.

Qualifications
Required:
  • High School diploma or GED. Supplemental courses in electrical maintenance desired.
  • Must possess a current and valid driver's license, and be able to maintain a good driving record.
  • Must be able to crawl, climb, stand and lift up to 50 lbs. with or without reasonable accommodations.
  • Must be able to pass a fit for duty exam.
  • Must be available for regular overnight domestic travel and occasional international travel.
  • Must be willing to work flexible hours and overtime, and occasional weekends, holidays and nights.
  • Able and willing to travel up to 75% as needed.

Preferred:
  • Commercial Driver's License (CDL)
  • NCCO Crane Certification
  • Some knowledge of the fundamentals and principles of electricity preferred.
  • Knowledge of the hazards and safety precautions required in working in a power distribution facility preferred.
  • Ability to learn to read and interpret electrical diagrams and prints.
  • Ability to learn to read and interpret a variety of power generation and distribution metering and recording devices.
  • Ability to learn the practices and procedures of the industry.
  • Ability to follow oral and written directions.

TLS is an equal opportunity employer and gives consideration for employment to all qualified applicants regardless of race, color, religion, disability, sex (including pregnancy, gender identity and sexual orientation), political affiliation, military service, national origin, age or any other characteristics protected by state or federal laws.
TLS does not work with individual recruiters or third party recruiting agencies, and will not recognize claim to any unsolicited resumes or candidate information.

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