60 Fieldcore Service Operations Manager Jobs Hiring Near You

This is a hybrid role. 3 days per week at our Lawrenceville location and 2 days a week remote.

About GE Vernova
GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world's challenges, GE Vernova is uniquely positioned to help lead the energy transition by continuing to electrify the world while simultaneously working to decarbonize it. GE Vernova helps customers power economies and deliver electricity that is vital to health, safety, security, and improved quality of life. GE Vernova is headquartered in Cambridge, Massachusetts, U.S., with more than 80,000 employees across 100+ countries around the world.

GE Vernova's Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. As part of the Gas Power One Field Services team, FieldCore installs, maintains and upgrades power generation equipment, enabling operators of the world's energy infrastructure to provide more reliable and affordable energy.

Job Summary

The Tooling Digital Operations Specialist I contributes to the global fulfilment process of tools by providing direction and direct contribution to the following: order fulfilment, systems support, data quality, global KPI maintenance, order tracking, and other operational activities for the Tooling Global Operations Team.

Essential Duties & Responsibilities:

• Drives assigned tool centers to Global Tooling KPIs and supporting metrics
• Provides business intelligence to region and assigned tool centers with reference to tooling fulfillment and mangement
• Provides guidance and overall platform support to assigned tool centers and other stakeholders for all tooling digital platforms
• Connects with vendors to obtain and negotiate quotes for digital operations projects at direction of management team
• Partners with Quality team to assist in analysis of Non-Conformance Reports (NCR) and other onsite Quality measures
• Works closely with tool centers to gain operational understranding and develop field driven digital operations processes
• Utilizes data and subsequent analysis to assist in fulfillment disputes and escalations as required by global operations team
• Works directly with SAP Ariba to provide technical support to tool centers and escalates when necessary to sourcing team
• Works directly with SAP ETM to provide technical guidance to tool centers and escalates when necessary to ERP Support Team
• Works directly with Sales Force to provide real time analysis and technical guidance to tool centers and escalate when necessary to Sales Force Support Team
• Works on Global Projects at direction of Global Tooling Operations Director and Global Tooling Operations Manager
• Provide general operations and guidance to Tooling Coordinators, Facility Managers and Logistics team as necessary
• Coordinates testing of all major digital platform enhancements
• Ability and willingness to work holidays, weekends and overtime as required by field assignments
• Travel may be required
• May be assigned other duties to help proactively drive our FieldCore vision and align with our organization's core values

Required Qualifications and Experience:

• High School Diploma or equivalent and 3+ years of related industry experience
• 2+ years of practical SAP Experience
• 2+ years of practical Sales Force Experience
• Experience in advanced Excel functions, including pivot tables
• Experience leading cross functional projects

Desired Characteristics:

• Bachelor's degree in related field or equivalent
• High familiarity with Tooling ETM (Enterprise Tooling Management)
• High familiarity with FieldCore Sales Force (Service Manager Work Bench)
• Degree in Business Administration or Computer Science
• Ability to effectively interface with executive leadership
• Ability to work independently when needed with little direction
• Highly effective in a matrix environment; influence and motivate geographically dispersed and diverse teams to realize strategic visions
• Strong oral and written communication skills

Compensation and Benefits:
The weekly salary range for this position is $1048.08 to $1728.85. This is an exempt from overtime position. Additional compensation may be paid when employees exceed 40 billable hours in a week. FieldCore benefits include medical insurance. Eligibility for FieldCore benefits is determined under the terms of the applicable benefits plan.

FieldCore is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, gender identity, or any other characteristic protected by law

Employment Type: Retainer B Office (Field)