ZipRecruiter

Log In

Walmart
Walmart

120 Walmart Service Operations Manager Jobs Hiring Near You

Hitachi, Ltd.

Service Operations Manager

Livermore, CA · On-site

$120K - $130K/yr

Service Operations Manager Location: Livermore, CA Reports to: Senior Operations Manager Compensation: $120,000-$130,000 base plus VC The Company: Hitachi Global Air Power At Hitachi Air Centers, you ...

Flexcar

Service Operations Manager

Morrow, GA · On-site

Service Operations Manager Location: Onsite, Morrow, GA Compensation: $62K - $86K/year + 15% Bonus + Full Benefits Day One Flexcar is completely reimagining car ownership. We offer the world's first ...

Albertsons

Service Operations Manager

Plano, TX · On-site

Join us for an exciting opportunity as a Front-End Manager, where customer service, operational consistency, and checkout efficiency come together. At Albertsons Companies, we are looking for ...

New

Albertsons

Service Operations Manager

Plano, TX · On-site

Join us for an exciting opportunity as a Front-End Manager, where customer service, operational consistency, and checkout efficiency come together. At Albertsons Companies, we are looking for team ...

New

Stark Tech

Service Operations Manager

Falconer, NY · On-site

$93K - $124K/yr

Job Requirements The Service Operations Manager must have the ability to ensure high-level customer satisfaction and company profitability through customer consultation, technician leadership ...

Grindstone Maintenance Solutions

Be Seen First

HVACR Service Operations Manager

Nashville, TN · On-site

$100K - $126K/yr

Service Operations Manager Grindstone Maintenance Solutions - Nashville, TN Lead a Team. Build a Culture. Make an Impact. Grindstone Maintenance Solutions is a rapidly growing commercial HVAC, ...

next page

Showing results 1-20

All JobsWalmart JobsWalmart Service Operations Manager Jobs

Walmart Jobs Information

What is it like to work at Walmart?

Walmart operates under a culture that emphasizes teamwork, diversity, and community involvement, with a focus on providing excellent customer service and supporting local economies. The company's store-based structure allows employees to work closely with colleagues in various roles, from sales and customer service to logistics and management, in a fast-paced retail environment that requires adaptability and problem-solving skills. For those interested in a career with opportunities for advancement and professional growth, Walmart offers training programs, competitive pay, and benefits, making it an attractive option for individuals seeking a stable and dynamic work environment.

What makes Walmart an attractive place to work?

Walmart is one of the world's largest retailers, with a long history of providing affordable products and services to customers. The company offers a dynamic work environment with opportunities for innovation, collaboration, and professional growth, including training programs and career advancement opportunities. By joining Walmart, individuals can contribute to the company's mission of saving people money and helping them live better – and develop their skills in a global retail leader.

Do workers at Walmart get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 793 people who took the Breakroom Quiz between May 2026 and August 2026.

Does Walmart pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
62% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 743 people who took the Breakroom Quiz between May 2026 and August 2026.

At Walmart, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
64% of people say they have to use vacation days when they’re out sick.
Based on data from 701 people who took the Breakroom Quiz between May 2026 and August 2026.

Are part-time workers able to get health insurance from Walmart?

Only some people who work part-time can get health insurance.
47% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 800 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Walmart?

Only some people who work part-time get paid time off.
37% of people who work part-time say they don’t get paid time off
Based on data from 371 people who took the Breakroom Quiz between February 2026 and August 2026.

Is the health insurance from Walmart affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 503 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people get paid time off at Walmart?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 843 people who took the Breakroom Quiz between May 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 16% of people with changing schedules find out their shifts one week or less ahead of time.
  • 33% of people with changing schedules find out their shifts two weeks ahead of time.
  • 47% of people with changing schedules find out their shifts three weeks ahead of time.
  • 4% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 308 people who took the Breakroom Quiz between May 2026 and August 2026.

Do workers at Walmart worry about hours?

Some people worry about getting enough hours.
51% of people report they worry about getting enough hours.
Based on data from 316 people who took the Breakroom Quiz between May 2026 and August 2026.

Do Walmart workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
65% report that they don’t have enough control over which shifts they work.
Based on data from 299 people who took the Breakroom Quiz between May 2026 and August 2026.

How easy is it for Walmart workers to change shifts?

Some people find it hard to change shifts.
62% of people report that it’s hard to change shifts if they need to.
Based on data from 222 people who took the Breakroom Quiz between May 2026 and August 2026.

How easy is it to get time off at Walmart?

Some people find it hard to get time off.
46% of people report it’s hard to get time off.
Based on data from 665 people who took the Breakroom Quiz between May 2026 and August 2026.

Do Walmart managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
67% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 290 people who took the Breakroom Quiz between May 2026 and August 2026.

Do jobs at Walmart spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 299 people who took the Breakroom Quiz between May 2026 and August 2026.

How easy is it to take sick days at Walmart?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 751 people who took the Breakroom Quiz between May 2026 and August 2026.

Is a Walmart job good for students?

Most students say this is a good place to work if you’re studying.
76% of students report this is a good place to work if you’re studying.
Based on data from 368 people who took the Breakroom Quiz between February 2026 and August 2026.

Is working at Walmart good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 218 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people at Walmart feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 733 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people at Walmart get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 803 people who took the Breakroom Quiz between May 2026 and August 2026.

Is it stressful to work at Walmart?

Most people feel stressed here.
73% of people say they often feel stressed at work.
Based on data from 804 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people at Walmart enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 664 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people at Walmart recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 858 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people get enough training when they start at Walmart?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 807 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people get support to advance at Walmart?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 758 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people think Walmart’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 757 people who took the Breakroom Quiz between May 2026 and August 2026.

Do workers feel well informed about how Walmart is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 758 people who took the Breakroom Quiz between May 2026 and August 2026.

What other companies are hiring for Service Operations Manager jobs?

What are the most popular jobs at Walmart?

What are the most popular categories at Walmart?

Infographic showing various Service Operations Manager job openings at Walmart in the United States as of August 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution.

Service Operations Manager

Hitachi, Ltd.

Livermore, CA • On-site

$120K - $130K/yr

Full-time

Posted 12 days ago

Job description

Location:
(SUL)Livermore, CA
Job ID:
R0139716
Date Posted:
2026-08-12
Company Name:
HITACHI GLOBAL AIR POWER US, LLC
Profession (Job Category):
Communications & Corporate Affairs
Job Schedule:
Full time
Remote:
No
Job Description:
Job title:
Service Operations Manager
Location:
Livermore, CA
Reports to:
Senior Operations Manager
Compensation:
$120,000-$130,000 base plus VC
The Company: Hitachi Global Air Power
At Hitachi Air Centers, you'll join a team of passionate professionals who are focused on delivering value, building lasting partnerships, and creating an outstanding customer experience. Every role contributes to our shared goal of helping our customers succeed.
Join us and be part of a team that makes a difference every day through service, expertise, and a commitment to excellence.
Our team is dedicated to helping customers maximize productivity, improve reliability, and keep their operations running efficiently. Through expert service, technical knowledge, parts support, and customized system solutions, we serve as trusted partners to businesses across a wide range of industries.
What sets us apart is our commitment to customer relationships. We don't just support equipment-we support the people and businesses that depend on it. Our teams work closely with customers to understand their unique needs, solve challenges, and deliver responsive, reliable service when it matters most.
At Hitachi Air Centers, our mission is summarized in these three basic statements:
  • Provide consultive design and equipment selection support to ensure our customers' systems are reliable and efficient
  • Provide best in class field service and customer service support to those who rely on us every day to keep production up and running
  • Provide the above at a competitive price

Summary of the position:
The Service Operations Manager's core responsibility is to the HAC service administration team, including service quoting, service technician scheduling, parts staging, service work order invoicing, rental commissioning, warranty processing, PM agreement quoting and administration. The role includes managing a team of service coordinators, service order processing, warranty administration and service invoicing. Service Operations will include customer survey responses and follow-up calls for service jobs to ensure we have met our customers' needs. Also responsible for technician utilization goals and gross margin target level achievement. This position works in cooperation with the Field Service Manager in implementing and managing the HAC's service procedures. The candidate should exhibit dynamic leadership and communication skills with an emphasis on team building and customer engagement.
Duties and responsibilities:
  • High Level Business Objectives:
    • Work with Field Service Manager to develop a market strategy aimed toward account retention and services growth in the region.
    • Coordinate with General Manager on select activities/initiatives to improve the customer experience and improve store profitability.
    • Develop a team of highly knowledgeable and motivated Inside Service Support members and assist in them achieving their personal and professional goals.
  • Service Operations Leadership:
    • Work with Field Service Manager to facilitate a plan to always provide reliable 24-hour emergency service support for our customer base.
    • Identify potential candidates and work with HR to bring them to the company to enhance the team and meet the objectives of the company.
    • Assess performance of inside service support personnel.
    • Ensure that all customers are responded to in a timely manner regarding requests for service, service agreement visits, service quotations and site generated questions.
    • Ensure all service support personnel have a working knowledge of all computer programs supplied by the company to fulfill the responsibilities assigned to them.
    • Target a technician labor billable ratio level which matches company goals.
    • Maintain technician staffing at appropriate levels for business requirements.
    • Ensure that the order cycle time levels are consistent with company goals and invoices are processed accurately and timely.
    • Responsible for professionalism of inside service staff.
  • Compliance/Miscellaneous:
    • Work with EHS Manager to ensure compliance of EH&S policies in accordance with organizational and local requirements.
    • Maintain a clean, safe, working environment.
    • Travel as required to drive business activities if multi-branch support is required. (100% in office)

Demonstrate flexibility/teamwork as additional items will be required to help grow the business.
Education:
  • Associate degree Preferred but not required.
  • Technical Training/Certifications in the compressed air industry is a plus.
  • High School Diploma Required

Position Requirements:
  • Five years' service management experience in the compressed air industry (preferred), HVAC, industrial equipment, forklifts, or construction equipment.
  • Proven leadership experience with strong written and verbal communication.
  • Strong understanding of Microsoft office suite.
  • Experience with SAP brand ERP systems a plus.
  • Must be able to perform all functions of direct reports.

Direct Reports:
  • Service Coordinators

The successful candidate is responsible for complying with Hitachi's Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.
This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.
Hitachi Global Air Power US, LLC is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.
Hitachi Vantara logo

About Hitachi Vantara

Sourced by ZipRecruiter

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Santa Clara, CA, US

Year founded

2017

View All Hitachi Vantara Jobs

Apply