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120 Walmart Service Operations Manager Jobs Hiring Near You

Aramark

Food Service Operations Manager

Temple, TX

Aramark Healthcare+ is seeking a Food Service Operations Manager to join their team at Baylor Scott and White Memorial Hospital in Temple, TX . The Food Service Operations Manager is responsible for ...

FUCHS

Field Service Operations Manager

Harvey, IL · On-site

$115K - $125K/yr

The Operations Manager plays a vital role in driving the execution of FUCHS digital and service solutions under the Smart Services product line in the US. Working closely with FUCHS' Sales and ...

Siemens Healthineers

Analyzes operational processes, escalation procedures and performs training needs assessments for identifying opportunities for service delivery improvements and value add to the customer. * Manages ...

Capstone Search Group

Be Seen First

Service Operations Manager, Commercial Insurance (10199)

Phoenix, AZ · On-site

About the Role Service Operations Manager, Commercial Insurance requires a knowledgeable property and casualty insurance professional who takes a servant leader approach to managing employees. This ...

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Zoox

Manager, Service Operations Systems

Foster City, CA

$228K - $273K/yr

Zoox is seeking a Manager, Service Operations Systems to lead the strategy, optimization, and scaling of the enterprise systems supporting our Fleet Service Operations organization. This role will ...

New

Zoox

Manager, Service Operations Systems

Foster City, CA · On-site

$228K - $273K/yr

Zoox is seeking a Manager, Service Operations Systems to lead the strategy, optimization, and scaling of the enterprise systems supporting our Fleet Service Operations organization. This role will ...

New

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Walmart Jobs Information

What is it like to work at Walmart?

Walmart operates under a culture that emphasizes teamwork, diversity, and community involvement, with a focus on providing excellent customer service and supporting local economies. The company's store-based structure allows employees to work closely with colleagues in various roles, from sales and customer service to logistics and management, in a fast-paced retail environment that requires adaptability and problem-solving skills. For those interested in a career with opportunities for advancement and professional growth, Walmart offers training programs, competitive pay, and benefits, making it an attractive option for individuals seeking a stable and dynamic work environment.

What makes Walmart an attractive place to work?

Walmart is one of the world's largest retailers, with a long history of providing affordable products and services to customers. The company offers a dynamic work environment with opportunities for innovation, collaboration, and professional growth, including training programs and career advancement opportunities. By joining Walmart, individuals can contribute to the company's mission of saving people money and helping them live better – and develop their skills in a global retail leader.

Do workers at Walmart get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 793 people who took the Breakroom Quiz between May 2026 and August 2026.

Does Walmart pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
62% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 743 people who took the Breakroom Quiz between May 2026 and August 2026.

At Walmart, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
64% of people say they have to use vacation days when they’re out sick.
Based on data from 701 people who took the Breakroom Quiz between May 2026 and August 2026.

Are part-time workers able to get health insurance from Walmart?

Only some people who work part-time can get health insurance.
47% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 800 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Walmart?

Only some people who work part-time get paid time off.
37% of people who work part-time say they don’t get paid time off
Based on data from 371 people who took the Breakroom Quiz between February 2026 and August 2026.

Is the health insurance from Walmart affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 503 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people get paid time off at Walmart?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 843 people who took the Breakroom Quiz between May 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 16% of people with changing schedules find out their shifts one week or less ahead of time.
  • 33% of people with changing schedules find out their shifts two weeks ahead of time.
  • 47% of people with changing schedules find out their shifts three weeks ahead of time.
  • 4% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 308 people who took the Breakroom Quiz between May 2026 and August 2026.

Do workers at Walmart worry about hours?

Some people worry about getting enough hours.
51% of people report they worry about getting enough hours.
Based on data from 316 people who took the Breakroom Quiz between May 2026 and August 2026.

Do Walmart workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
65% report that they don’t have enough control over which shifts they work.
Based on data from 299 people who took the Breakroom Quiz between May 2026 and August 2026.

How easy is it for Walmart workers to change shifts?

Some people find it hard to change shifts.
62% of people report that it’s hard to change shifts if they need to.
Based on data from 222 people who took the Breakroom Quiz between May 2026 and August 2026.

How easy is it to get time off at Walmart?

Some people find it hard to get time off.
46% of people report it’s hard to get time off.
Based on data from 665 people who took the Breakroom Quiz between May 2026 and August 2026.

Do Walmart managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
67% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 290 people who took the Breakroom Quiz between May 2026 and August 2026.

Do jobs at Walmart spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 299 people who took the Breakroom Quiz between May 2026 and August 2026.

How easy is it to take sick days at Walmart?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 751 people who took the Breakroom Quiz between May 2026 and August 2026.

Is a Walmart job good for students?

Most students say this is a good place to work if you’re studying.
76% of students report this is a good place to work if you’re studying.
Based on data from 368 people who took the Breakroom Quiz between February 2026 and August 2026.

Is working at Walmart good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 218 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people at Walmart feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 733 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people at Walmart get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 803 people who took the Breakroom Quiz between May 2026 and August 2026.

Is it stressful to work at Walmart?

Most people feel stressed here.
73% of people say they often feel stressed at work.
Based on data from 804 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people at Walmart enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 664 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people at Walmart recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 858 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people get enough training when they start at Walmart?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 807 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people get support to advance at Walmart?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 758 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people think Walmart’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 757 people who took the Breakroom Quiz between May 2026 and August 2026.

Do workers feel well informed about how Walmart is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 758 people who took the Breakroom Quiz between May 2026 and August 2026.

What other companies are hiring for Service Operations Manager jobs?

What are the most popular jobs at Walmart?

What are the most popular categories at Walmart?

Infographic showing various Service Operations Manager job openings at Walmart in the United States as of August 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution.

Pre-Service Operations Manager

Samaritan Healthcare

Moses Lake, WA • On-site

$44.95 - $59.34/hr

Full-time

Posted 21 days ago

Samaritan Healthcare rating

7.2

Company rating: 7.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Our Mission
All of us, for each of you, every time.
Our Vision
Together, serving as the trusted regional healthcare partner.
Our Values
Listen~Love~Respect~Excel~Innovate
At Samaritan, we do more than deliver healthcare-we make a meaningful difference in the lives of our community every day. We're committed to creating an exceptional workplace where professionals feel valued, supported, and inspired to provide outstanding care to every patient we serve.
The Pre-Service Operations Manager is responsible for the daily management and oversight of the organization's pre-service patient access functions, ensuring patients receive timely, accurate, and compassionate service before arriving for care. This position oversees access center operations, pre-service financial clearance, pre-registration, and prior authorization teams, including remote employees.
The Manager is accountable for operational performance, professional development, workflow optimization, regulatory compliance, and collaboration with clinical and revenue cycle departments to support exceptional patient experiences while improving financial outcomes. This role ensures patients are financially and administratively cleared prior to service, reducing delays, denials, and avoidable rework.
This is a full-time salaried position based onsite, with the potential for a hybrid work arrangement based on organizational needs and successful completion of onboarding and performance expectations.
ESSENTIAL FUNCTIONS
Operational Management
  1. Manage the daily operations of all assigned pre-service functions.
  2. Ensure efficient, patient-centered workflows across scheduling, financial clearance, insurance verification, pre-registration, and prior authorization.
  3. Monitor staffing levels and adjust resources to meet patient demand and service expectations.
  4. Develop and maintain standardized procedures to promote consistency across all teams.
  5. Identify opportunities to improve operational efficiency and implement process improvements.
  6. Participate in strategic planning and departmental initiatives to enhance patient access and revenue cycle performance.

Scheduling and Access Center Operations
1. Oversee access center professionals responsible for:
  • Multi-specialty scheduling
  • Provider template utilization
  • Call quality monitoring
  • Patient communications
  • Switchboard/Operator functions
  • Service recovery
  • Work queue management

2. Monitor key access center metrics, including:
  • Average speed of answer
  • Call abandonment rate
  • Hold times
  • First-call resolution
  • Scheduling accuracy
  • Productivity standards

Pre-Service Financial Clearance
1. Manage financial access specialists responsible for:
  • Financial clearance
  • Insurance education
  • Patient cost estimates
  • Financial Assistance screening
  • Medicaid screening
  • Payment plan discussions
  • Point-of-service collections

2. Ensure patients receive accurate financial information prior to receiving services.
Referrals & Authorization
1. Manage prior authorization specialists responsible for:
  • Obtaining required payer authorizations
  • Tracking authorization status
  • Coordinating with providers and clinical staff
  • Escalating authorization delays
  • Monitoring payer requirements
  • Performing medical necessity review
  • Reducing authorization-related denials
  • Work queue management

Pre-Registration and Insurance Verification
1. Oversee Pre-Registration professionals responsible for:
  • Insurance eligibility verification
  • Demographic validation
  • Registration accuracy
  • Required documentation
  • Work queue management

2. Promote complete and accurate patient records prior to service.
Leadership Responsibilities
  1. Recruit, hire, train, coach, and develop professionals.
  2. Conduct performance evaluations and regular coaching sessions.
  3. Establish productivity and quality expectations.
  4. Monitor professional performance using key performance indicators.
  5. Promote professional engagement and development.
  6. Support succession planning and cross-training initiatives.

General
  1. Participate in continuing education opportunities.
  2. Maintains professional growth and development through seminars, workshops and professional affiliations to keep abreast of latest trends in the field of expertise.
  3. Ensures no injuries to self or others by following safe work practices and policies. This includes, but is not limited to: security and safety, understanding of chemical Safety Data Sheets (SDS), equipment, infection control, fire, disaster, safe lifting and body mechanics.
  4. Ensures self-compliance with organization policies and procedures, as well as labor agreements.
  5. Ensures the interface with team members and other support groups is conducted in a courteous and efficient manner conducive to the organization's values.
  6. Conducts self in a professional manner and ensures personal appearance meets the standards necessary to perform the job function while representing the organization.
  7. Ensures that additional accountabilities, as may be required by management, be handled in a manner necessary to meet organizational standards.

WORK ENVIRONMENT
The professional in this position reports to the Director of Revenue Cycle. Professionals in this position will work closely with patients and other Samaritan professionals within various departments including Registration, Clinical departments, Patient Financial Services, Coding, Care Management, Physician offices, Information Technology, and others.
EDUCATION & EXPERIENCE
Education:
  1. Bachelor's degree in Healthcare Administration, Business Administration, Health Information Management, Finance, or a related field required.
  2. Basic Life Support Heartsaver (HS) level to be completed within three (3) months of hire.

Experience:
  1. Minimum of five (5) years of progressively responsible experience in healthcare patient access, revenue cycle, or related operations.
  2. Minimum of two (2) years of supervisory or management experience.
  3. Experience managing multiple functional areas preferred.
  4. Experience managing call center or centralized scheduling areas preferred.
  5. Experience leading remote or hybrid teams preferred.
  6. Experience with Epic or similar electronic health record system preferred.

Skills/Competencies:
  1. Patient Access operations
  2. Revenue Cycle principles
  3. Insurance verification and eligibility
  4. Prior authorization processes
  5. Financial counseling
  6. Scheduling and registration workflows
  7. Call Center operations
  8. Medicare, Medicaid, and commercial insurance regulations
  9. Process improvement methodologies
  10. Leadership and staff development
  11. Conflict resolution and change management
  12. Excellent communication and interpersonal skills
  13. Strong organizational and problem-solving abilities
  14. Proficiency with Microsoft Office applications
  15. Demonstrates competency in ability to care for customers/patients across the age continuum.
  16. Ability to maintain confidentiality and comply with HIPAA requirements.
  17. Ability to learn and apply organizational policies, procedures, and communication protocols.
  18. Ability to work independently and as part of a team.
  19. Demonstrates competency on equipment listed on department specific checklist.
  20. Strong critical thinking skills: seeks resources for direction when necessary. Performs independent problem solving. Decision-making is logical and deliberate.
  21. Performs actions that demonstrate accountability. Exercises safe judgment in decision-making. Practices within legal and ethical guidelines.

PHYSICAL REQUIREMENTS
  1. Occasional standing, walking, lifting, reaching, kneeling, bending, stooping, pushing and pulling. Light physical effort, ability to lift/carry up to 25 lbs.
  2. Mostly sedentary work. Prolonged periods of sitting.
  3. Frequent computer, telephone, and video conferencing use.
  4. Good reading eyesight; color vision - ability to distinguish and identify different colors.
  5. Ability to communicate using verbal and/or written skills for accurate exchange of information with physicians, nurses, health care professionals, patients and/or family, and the public.
  6. May require occasional travel between hospital and clinic locations.
  7. May require occasional after-hours support to address operational needs.

As a Samaritan professional, you will be asked to commit to being part of a culture grounded in our Mission, Vision, Values, and Strategy that brings service and operational excellence to life each day while creating an exceptional experience for our patients, professionals, physicians, and students. Additionally, how we present ourselves matters, and adherence to our Professional Appearance Policy reflects the pride, respect, and professionalism we bring to those we serve.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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