ZipRecruiter

Log In

1

Service Operations Manager Jobs in Fullerton, CA

Burlington

Operations/Service Manager

Burbank, CA · On-site

$23.20 - $30.95/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

GROUPE SEB

Director of Service Operations

Irvine, CA · On-site

$140K - $185K/yr

Operational Management: Overseeing the day-to-day operations of each department, ensuring efficient ... Service Operations Management, Performance Management, Service Management Framework, Project ...

Dimension Hospitality

OPERATIONS MANAGER

Santa Ana, CA · On-site

$72K - $78K/yr

Oversee daily hotel operations to ensure exceptional guest service and operational efficiency * Lead, coach, and support department managers and team members across hotel operations * Monitor guest ...

DIMENSION MASTER

OPERATIONS MANAGER

Santa Ana, CA · On-site

Oversee daily hotel operations to ensure exceptional guest service and operational efficiency * Lead, coach, and support department managers and team members across hotel operations * Monitor guest ...

Compass Group

Operations Manager - Porsche

Carson, CA · On-site

$70K - $80K/yr

Operations Manager - Porsche Salary: $70,000 - $80,000 / year Our Passion is Food! At Bon Appetit ... We are a restaurant company that operates in contract food service. That means you will have the ...

Tidal Vision

Operations Manager

Signal Hill, CA

$110K - $150K/yr

Operations Manager REPORTS TO: VP of Operations, Clear Water Services STATUS: Full-time/Exempt SALARY RANGE: $110,000-$150,000/yr depending on experience and interview outcome LOCATION: Signal Hill ...

Tidal Vision

Operations Manager

Signal Hill, CA · On-site

Operations Manager REPORTS TO: VP of Operations, Clear Water Services STATUS: Full-time/Exempt SALARY RANGE: $110,000-$150,000/yr depending on experience and interview outcome LOCATION: Signal Hill ...

Tidal Vision

Operations Manager

Signal Hill, CA · On-site

$110K - $150K/yr

Operations Manager REPORTS TO: VP of Operations, Clear Water Services STATUS: Full-time/Exempt SALARY RANGE: $110,000-$150,000/yr depending on experience and interview outcome LOCATION: Signal Hill ...

CVS Health

Operations Manager

Santa Ana, CA · On-site

$21.90 - $35.90/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

next page

Showing results 1-20

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Fullerton, CA

Service Operations Manager information

See Fullerton, CA salary details

$37K

$82K

$136.7K

How much do service operations manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for service operations manager in Fullerton, CA is $82,050.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,600.00 and $99,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What job categories do people searching Service Operations Manager jobs in Fullerton, CA look for? The top searched job categories for Service Operations Manager jobs in Fullerton, CA are:
What cities near Fullerton, CA are hiring for Service Operations Manager jobs? Cities near Fullerton, CA with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Fullerton, CA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $82,050 per year, or $39.4 per hour.

Operations Manager, Service

Restaurant Technologies, Inc.

Cerritos, CA • On-site

$75K - $93K/yr

Full-time

Medical

Posted 12 days ago

Restaurant Technologies rating

7.8

Company rating: 7.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

16th of 88 rated recycling and waste

Job description

Operations Manager, Service
Job Summary:
The Operations Manager, Service is a depot leadership role responsible for driving overall depot performance through ownership of service operations within Restaurant Technologies' Total Oil Management (TOM) system. As a member of the depot leadership team, this role contributes to the success of the entire operation - not just service, by ensuring safe, efficient, and high-quality execution across customer locations.
This role leads the Service team while partnering closely with Distribution and Support Functions to deliver strong customer outcomes, operational excellence, and financial performance. The Operations Manager, Service develops high-performing teams, reinforces operational discipline, and ensures consistent execution of company standards across safety, service, and quality.
In partnership with the General Manager, this role is accountable for achieving depot-level financial and operational goals by optimizing workforce performance, improving customer experience, and driving continuous improvement in a fast-paced, field-based environment.
Compensation: $75,000 - $93,000
Base salary is determined by location, market factors, and experience.
Bonus Potential: 15% annual target (With the ability to earn higher)
Schedule: Monday - Friday
Primary Job Accountabilities:
People Leadership & Development
  • Lead and develop a high-performing team through coaching, accountability, recognition, documentation and ongoing development while maintaining strong engagement and retention
  • Build leadership capability within the team through coaching, and talent development

Safety Ownership
  • Foster a safety-first culture by implementing and enforcing safety policies, procedures, and regulatory compliance (OSHA and company standards)
  • Actively coach team members to reinforce safe work practices and operational discipline

Workforce Planning & Talent Management
  • Drive workforce planning including recruiting, hiring, onboarding, scheduling and time management, performance management, and retention to ensure operational readiness

Fleet & Asset Management
  • Oversee fleet performance and maintenance to support service execution
  • Ensure completion of pre- and post-trip inspections, preventative maintenance, and monitoring of uptime/downtime metrics along with performing fleet walks

Customer Ownership
  • Create and sustain a customer-focused culture by ensuring service issues are resolved quickly and effectively
  • Partner cross-functionally to deliver strong customer outcomes and retention

Service Operations Execution
  • Oversee field service execution supporting the Total Oil Management (TOM) system, including installation, maintenance, and troubleshooting activities
  • Ensure high service completion rates, quality execution, and consistent delivery of safe customer experiences
  • Manage labor utilization and scheduling to drive productivity, control overtime, and align staffing with service and customer demand

Inventory Management
  • Ensure accurate inventory and equipment management to support service operations and customer demand, including inventory ordering and routine cycle counts to maintain inventory accuracy and availability

Financial Performance & Operational Discipline
  • Partner with the General Manager to achieve depot financial performance and key KPIs
  • Drive productivity, cost discipline, and continuous improvement across operations

Education, Requirements & Competencies:
Minimum Qualifications:
  • 2-4 years of experience in operations, service, distribution, or a route-based environment
  • Experience leading people, teams, or daily operations (formal or informal leadership)
  • Ability to coach, develop, and hold frontline employees accountable
  • Comfortable working in a fast-paced, hands-on environment
  • Basic understanding of safety practices and regulated environments
  • Ability to use data and metrics to manage performance and solve problems
  • Willingness to lead from the front and be actively engaged in daily field operations
  • High school diploma or equivalent required

Preferred Qualifications:
  • 1-2+ years of direct people management experience highly preferred
  • Experience supporting field service, installation, or equipment-based operations
  • Proven ability to collaborate cross-functionally to support operational execution and customer outcomes
  • Experience managing scheduling, labor, or workforce planning
  • Experience using KPIs to drive performance (productivity, safety, service)
  • Bachelor's degree or equivalent experience

% of Time Traveling: TBD
#LI-LB1
Inclusive Employer
At Restaurant Technologies, we celebrate diversity, believe in equity, and are committed to creating an inclusive environment for all employees; we're proud to be an Equal Employment Opportunity and Affirmative Action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law."
If you need assistance or an accommodation due to a disability, please contact us by email at RTCareers@rti-inc.com or call 1-888-796-4997.
Restaurant Technologies is a Military & Veteran friendly company.
Culture & Benefits
Our employees are the foundation of our success and we take care of them! Our comprehensive benefits include professional development, competitive health care coverage, incentives and a healthy work and life balance. We've cultivated an award-winning workplace for driven team members who enjoy a fast pace and rapid growth balanced by a flexible and supportive environment. We've earned recognition as a "Best Place to Work," by the Minneapolis/St. Paul Business Journal along with The Minnesota Work Life Champions Award while consistently earning a spot on Minnesota's Fastest Growing Companies list. In addition, we've earned numerous awards from our customer base who consider Restaurant Technologies a valued strategic partner.
Who We Are
Restaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel. With over 35,000 existing customers we are an established, profitable mid-sized company poised for double-digit growth in the coming year. We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the U.S. serving over 41 metropolitan markets.

What Restaurant Technologies employees say

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Restaurant Technologies logo

About Restaurant Technologies

Sourced by ZipRecruiter

Restaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel. With over 20,000 existing accounts we are an established, profitable mid -sized company poised for double-digit growth in the coming year.

Industry

Food services and drinking places

Company size

501 - 1,000 Employees

Headquarters location

Mendota Heights, MN, US

Year founded

1997

View All Restaurant Technologies Jobs

Apply