As a Service Operations Manager, you'll lead highperforming service teams, strengthen customer relationships, and drive the systems and processes behind daytoday success. If you're energized by ...
As a Service Operations Manager, you'll lead highperforming service teams, strengthen customer relationships, and drive the systems and processes behind daytoday success. If you're energized by ...
As a Service Operations Manager, you'll lead high-performing service teams, strengthen customer relationships, and drive the systems and processes behind day-to-day success. If you're energized by ...
As a Service Operations Manager, you'll lead high-performing service teams, strengthen customer relationships, and drive the systems and processes behind day-to-day success. If you're energized by ...
Service Operations Manager
Idaho Falls, ID · On-site
$50/hr
In this role, you'll oversee daily service operations, coach technicians in the field, improve department performance, and partner with the General Manager to deliver exceptional customer experiences ...
Quick apply
Service Operations Manager
Idaho Falls, ID · On-site
$50/hr
In this role, you'll oversee daily service operations, coach technicians in the field, improve department performance, and partner with the General Manager to deliver exceptional customer experiences ...
Service Operations Manager
Boise, ID · On-site
$50/hr
In this role, you'll oversee daily service operations, coach technicians in the field, improve department performance, and partner with the General Manager to deliver exceptional customer experiences ...
Quick apply
Service Operations Manager
Boise, ID · On-site
$50/hr
In this role, you'll oversee daily service operations, coach technicians in the field, improve department performance, and partner with the General Manager to deliver exceptional customer experiences ...
Merchant Service Operations Manager
Post Falls, ID · On-site
$100K/yr
Help us build a service from agent to ISO * Manage product launch and continuously search for ways to offer better service to our clients Requirements * 5+ years previous experience managing and ...
Merchant Service Operations Manager
Post Falls, ID · On-site
$100K/yr
Help us build a service from agent to ISO * Manage product launch and continuously search for ways to offer better service to our clients Requirements * 5+ years previous experience managing and ...
Operations Manager
Meridian, ID · On-site
The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Service Management * Ensure that all club members receive exceptional member service experience
Operations Manager
Meridian, ID · On-site
The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Service Management * Ensure that all club members receive exceptional member service experience
Operations Manager
Boise, ID · On-site
The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Service Management * Ensure that all club members receive exceptional member service experience
Operations Manager
Boise, ID · On-site
The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Service Management * Ensure that all club members receive exceptional member service experience
Operations Manager
Eagle, ID · On-site
The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Service Management * Ensure that all club members receive exceptional member service experience
Operations Manager
Eagle, ID · On-site
The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Service Management * Ensure that all club members receive exceptional member service experience
Operations Manager
Caldwell, ID · On-site
The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Service Management * Ensure that all club members receive exceptional member service experience
Operations Manager
Caldwell, ID · On-site
The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Service Management * Ensure that all club members receive exceptional member service experience
Operations Manager
Nampa, ID · On-site
The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Service Management * Ensure that all club members receive exceptional member service experience
Operations Manager
Nampa, ID · On-site
The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Service Management * Ensure that all club members receive exceptional member service experience
Operations Manager
Eagle, ID · On-site
The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Service Management * Ensure that all club members receive exceptional member service experience
Operations Manager
Eagle, ID · On-site
The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Service Management * Ensure that all club members receive exceptional member service experience
Operations Manager
$20 - $34/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$20 - $34/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Fruitland, ID · On-site
The Operations Manager is responsible for the effective and successful safety performance ... customer-service standards; resolve problems; complete audits; identify trends. * Review ...
Operations Manager
Fruitland, ID · On-site
The Operations Manager is responsible for the effective and successful safety performance ... customer-service standards; resolve problems; complete audits; identify trends. * Review ...
The Operations Manager is responsible for the effective and successful safety performance ... customer-service standards; resolve problems; complete audits; identify trends. * Review ...
The Operations Manager is responsible for the effective and successful safety performance ... customer-service standards; resolve problems; complete audits; identify trends. * Review ...
Laundry services The successful candidate will build, lead, and inspire a highperforming ... Develop and manage staffing plans and schedules aligned with client forecasts and operational ...
Laundry services The successful candidate will build, lead, and inspire a highperforming ... Develop and manage staffing plans and schedules aligned with client forecasts and operational ...
Operations Manager
Boise, ID · On-site
Dining and food services * Cleaning and housekeeping * Laundry services The successful candidate ... Develop and manage staffing plans and schedules aligned with client forecasts and operational ...
Operations Manager
Boise, ID · On-site
Dining and food services * Cleaning and housekeeping * Laundry services The successful candidate ... Develop and manage staffing plans and schedules aligned with client forecasts and operational ...
Operations Manager
Pocatello, ID · On-site
$70K - $75K/yr
Operations Manager | Pocatello, ID AAA Cooper Transportation is immediately hiring an Operations ... This role is a crucial part of the service center's daily success through strong leadership ability.
Operations Manager
Pocatello, ID · On-site
$70K - $75K/yr
Operations Manager | Pocatello, ID AAA Cooper Transportation is immediately hiring an Operations ... This role is a crucial part of the service center's daily success through strong leadership ability.
Operations Manager
Boise, ID · On-site
$70K - $80K/yr
Actively identify and pursue opportunities to expand services with existing and prospective ... Lead and manage onsite operations teams, providing clear direction, daily oversight, and ongoing ...
Quick apply
Operations Manager
Boise, ID · On-site
$70K - $80K/yr
Actively identify and pursue opportunities to expand services with existing and prospective ... Lead and manage onsite operations teams, providing clear direction, daily oversight, and ongoing ...
Operations Manager
Eagle, ID · On-site
$60K - $75K/yr
The bonus is tied to metrics you control -- service revenue, membership growth, retail performance ... Daily operations. Scheduling and labor cost, inventory and ordering, cleanliness and safety ...
New
Quick apply
Operations Manager
Eagle, ID · On-site
$60K - $75K/yr
The bonus is tied to metrics you control -- service revenue, membership growth, retail performance ... Daily operations. Scheduling and labor cost, inventory and ordering, cleanliness and safety ...
New
Operations Manager
Eagle, ID · On-site
$60K - $75K/yr
The bonus is tied to metrics you control - service revenue, membership growth, retail performance ... Daily operations. Scheduling and labor cost, inventory and ordering, cleanliness and safety ...
Operations Manager
Eagle, ID · On-site
$60K - $75K/yr
The bonus is tied to metrics you control - service revenue, membership growth, retail performance ... Daily operations. Scheduling and labor cost, inventory and ordering, cleanliness and safety ...
Service Operations Manager information
See Idaho salary details
$33.4K - $41.6K
2% of jobs
$41.6K - $49.7K
13% of jobs
$55.6K is the 25th percentile. Wages below this are outliers.
$49.7K - $57.9K
14% of jobs
The median wage is $65.9K / yr.
$57.9K - $66.1K
22% of jobs
$66.1K - $74.2K
14% of jobs
$74.2K - $82.4K
8% of jobs
$85.2K is the 75th percentile. Wages above this are outliers.
$82.4K - $90.6K
9% of jobs
$90.6K - $98.8K
9% of jobs
$98.8K - $106.9K
6% of jobs
$106.9K - $115.1K
4% of jobs
$115.1K - $123.3K
0% of jobs
$33.4K
$74K
$123.3K
How much do service operations manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?
What is a service operations manager?
What are some common challenges faced by service operations managers, and how can they be effectively addressed?
What is the difference between Service Operations Manager vs Customer Service Manager?
| Aspect | Service Operations Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Overseeing service delivery processes and operational efficiency | Managing customer interactions and satisfaction |
| Required Skills | Process management, logistics, team coordination | Communication, conflict resolution, customer relations |
| Work Environment | Operations teams, service departments | Customer support centers, client-facing roles |
| Common Certifications | ITIL, Six Sigma, PMP (optional) | CSM, CRM certifications |
The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

RDO Equipment rating
8.5
Based on 48 frontline employees who took The Breakroom Quiz
12th of 732 rated retailers
Job description
At RDO Equipment Co., strong leadership keeps our service operations running at their best. As a Service Operations Manager, you’ll lead highperforming service teams, strengthen customer relationships, and drive the systems and processes behind daytoday success. If you’re energized by leadership, accountability, and making a real impact, this role puts you right at the center of it. Don’t wait—apply today.
What’s In It For You:
- $100,000-$120,000 / year
- 32% bonus potential
- Competitive compensation to reflect your experience, leadership, and industry expertise.
- A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO’s benefits page.
- A company that lives by its core values: they’re not just words on a wall – they’re how we work, grow, and lead. Click here to learn more.
Why RDO?
When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.
Join RDO Equipment Co. in Idaho Falls, where you'll enter a team of people passionate about heavy construction machinery, parts and service. As one of our Mountain Construction stores, the Idaho Falls team supplies and services machinery from manufacturers like John Deere, Wirtgen and Topcon. This machinery is vital to progress in industries like mining, construction and oil and gas. Join our team and make an impact on the Idaho Falls community and beyond.
What You Will Do:
- Lead service operations: Oversee all aspects of service department operations to ensure efficiency, profitability, and alignment with company benchmarks.
- Develop leaders: Coach and support Service Managers to drive performance and growth.
- Manage workflow and results: Ensure effective use of scheduling, work orders, and operational tools to meet workflow and financial goals.
- Strengthen customer relationships: Proactively meet with customers to ensure satisfaction, build trust, and support business growth.
- Champion safety and culture: Lead safety efforts and foster an engaged, accountable work environment aligned with company values.
- For a complete list of duties and responsibilities, view the full job description here.
What You Will Need:
- Leadership experience: Comfort leading leaders, supporting teams, and holding people accountable.
- Customerfocused mindset: A commitment to delivering a strong customer experience and building trusted relationships.
- Techsavvy: Confidence using computers and systems, with the ability to learn new tools quickly.
- Industry experience: Familiarity with our industry is a plus but not required—we’ll support your learning.
- Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
Why You’ll Love It Here:
- Great culture: Team building is important here. Participate in regular events like company BBQs and outings.
- Tight-knit team: Everyone, from parts and service to sales, works together to serve the customer and grow the business.
- Supportive management: Management invested in your success.
- A dynamic environment: where no two days are the same.
- Opportunities to: grow, learn, and lead in the industry.
What RDO Equipment employees say
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About RDO Equipment
Sourced by ZipRecruiter
RDO Equipment Co., founded in 1968 and based in Fargo, North Dakota, USA, is a pioneering enterprise in the field of agricultural and construction equipment. They are a leading dealer of John Deere and Vermeer equipment in the United States and deliver equipment solutions to 10 countries worldwide. The company prides itself on its wide-ranging products and services which extend to sales, rentals, parts, and aftersales service of equipment.
Industry
Machinery manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Fargo, ND, US
Year founded
1968