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Service Operations Manager Jobs in Nampa, ID (NOW HIRING)

Crunch Fitness

Operations Manager

Meridian, ID · On-site

The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Service Management * Ensure that all club members receive exceptional member service experience

Crunch Fitness

Operations Manager

Caldwell, ID · On-site

The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Service Management * Ensure that all club members receive exceptional member service experience

Crunch Fitness

Operations Manager

Boise, ID · On-site

The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Service Management * Ensure that all club members receive exceptional member service experience

Crunch Fitness

Operations Manager

Eagle, ID · On-site

The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Service Management * Ensure that all club members receive exceptional member service experience

Crunch Fitness

Operations Manager

Eagle, ID · On-site

The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Service Management * Ensure that all club members receive exceptional member service experience

Crunch Fitness

Operations Manager

Nampa, ID · On-site

The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Service Management * Ensure that all club members receive exceptional member service experience

CVS Health

Operations Manager

Boise, ID · On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Dexterra

Operations Manager

Boise, ID · On-site

Laundry services The successful candidate will build, lead, and inspire a highperforming ... Develop and manage staffing plans and schedules aligned with client forecasts and operational ...

Dexterra

Operations Manager

Boise, ID · On-site

Dining and food services * Cleaning and housekeeping * Laundry services The successful candidate ... Develop and manage staffing plans and schedules aligned with client forecasts and operational ...

FACE FOUNDRIÉ

Operations Manager

Eagle, ID · On-site

$60K - $75K/yr

The bonus is tied to metrics you control -- service revenue, membership growth, retail performance ... Daily operations. Scheduling and labor cost, inventory and ordering, cleanliness and safety ...

FACE FOUNDRIÉ

Operations Manager

Eagle, ID · On-site

$60K - $75K/yr

The bonus is tied to metrics you control - service revenue, membership growth, retail performance ... Daily operations. Scheduling and labor cost, inventory and ordering, cleanliness and safety ...

Curbell, Inc.

Regional Operations Manager

Boise, ID · On-site

$82K - $124K/yr

Manage regional operational initiatives, including ownership of company-wide strategic initiatives ... Provide problem solving / troubleshooting, guidance and coaching on customer service roadblocks.

Walgreens

Pharmacy Operations Manager

Nampa, ID · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Nampa, ID

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Curbell, Inc.

Regional Operations Manager

Boise, ID · On-site

$39.90 - $59.84/hr

Manage regional operational initiatives, including ownership of company-wide strategic initiatives ... Provide problem solving / troubleshooting, guidance and coaching on customer service roadblocks.

Walgreens

Pharmacy Operations Manager

Boise, ID · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Nampa, ID

Service Operations Manager information

See Nampa, ID salary details

$33K

$73.1K

$121.7K

How much do service operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for service operations manager in Nampa, ID is $73,087.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $88,800.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are the most commonly searched types of Service Operations jobs in Nampa, ID?

The most popular types of Service Operations jobs in Nampa, ID are:

What are popular job titles related to Service Operations Manager jobs in Nampa, ID?

For Service Operations Manager jobs in Nampa, ID, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Nampa, ID look for?

The top searched job categories for Service Operations Manager jobs in Nampa, ID are:

What cities near Nampa, ID are hiring for Service Operations Manager jobs?

Cities near Nampa, ID with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Nampa, ID as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $73,087 per year, or $35.1 per hour.

Operations Manager

Crunch Fitness

Meridian, ID • On-site

Full-time

Re-posted 9 days ago

Crunch Fitness rating

5.8

Company rating: 5.8 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

44th of 63 rated gym and leisure clubs

Job description

Are you looking to combine work, fitness and fun?
Are you looking for an opportunity to lead and inspire people?
Are you energetic, and enthusiastic about helping people meet their fitness goals?
Are you looking for growth opportunities and advancement?
Then you should come join our team!
AS A MEMBER OF THE CRUNCH FITNESS FAMILY YOU WILL RECEIVE:
  • A competitive salary with benefits
  • Complimentary Club membership
  • Employee discounts
  • Flexible schedules

At Crunch Fitness we are committed to helping our team members and members to become the best version of themselves. We're changing the landscape of the fitness industry and believe that fitness can be accessible, affordable and a way of life for everyone. There are no Judgments here = not too much or not enough, no stares of disapproval. Here we keep open minds. We are nurturers. We seek only to encourage, empower and entertain. There is no one type. There is no one reason. There is no one way. What we are is a diverse community; what we have is a culture of fun; what there is, is room for everyone; all kinds of people with all kinds of goals who've chosen to reach them with us. We're looking for committed and dedicated individuals to help grow our business, so that we can share and spread our "NO JUDGMENTS" philosophy with more people.
Description :
The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience.
  • Responsible for communicating and upholding company standards and leading by example for delivering the Crunch Fitness "NO JUDGMENTS" philosophy and delivering what our members want most; clean clubs, friendly helpful team members and a highly maintained club
  • Ensure that team members consistently execute the basics in punctuality, dress code friendliness and cleanliness
  • Major emphasis is to support member retention by advocating for the best member experiences and operational processes in the club
  • Work closely with club manager to hire, train and develop a strong team of Member Service Representatives, Kids' Club professionals and Porters that deliver on company goals and reflects our "NO JUDGMENTS" philosophy.
  • Responsible for the successful attainment of department targets (e.g. member service, cleanliness, revenue, and retention)
  • Work closely with club manager to ensure that the facility is well equipped, and provides a clean and safe environment for both members and employees

Essential Duties & Responsibilities :
  • Service Management
  • Ensure that all club members receive exceptional member service experience
  • Proactively engage club member base, regularly greet and interact with members, and conduct member satisfaction surveys under company guidelines
  • Resolve member concerns and complaints in a professional manner within Crunch Fitness corporate and club parameters
  • Monitor club facilities for appearance and equipment and resolve or escalate issues that detract from the member experience
  • Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience
  • Club Administration
  • Drive club efforts in achieving revenue goals in Retail, Drink and ancillary revenue
  • Work with club manager in planning and implementation of promotions and merchandising
  • Ensure that retail is optimally merchandised and displayed and that merchandise transfers take place according to company policy and procedure
  • Ensure Kids' Club team members follow all policies and procedures to ensure a safe environment for our member's children ( if club has Kids Club)
  • Ensures the proper adult to child ratio is enforced in Kids' Club at all times ( if club has Kids Club)
  • Ensure that only team members who have completed the appropriate training work in Kids' Club
  • Implement new operational procedures in the club and follow-up with compliance checks by monitoring club systems and employee performance
  • Mediate club team member relations matters for all club operations team members
  • Ensure that all systems and standard operating procedures are accurately followed
  • Responsible for proper inventory receiving and inventory control activities per company guidelines. Prepare inventory reports
  • Staffing and Development
  • Maintain a fully engaged and high performing member service team that aligns with company values and goals
  • Assist club manager to train & develop Front Desk, Kid's Club staff.
  • Conduct meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals. Offer career growth and advancement opportunities
  • Coach staff under the guidance of the club manager District Manager and consult with the Human Resources Manager for additional direction when necessary

Qualifications :
  • 1-2 years as customer service / operations
  • Preferred: management experience in fitness, retail or hospitality industry leading 3-10 employees
  • Face-to-face customer service experience.
  • Strong interpersonal and communication skills, including proper telephone etiquette
  • Possesses strong organizational skills to execute and prioritize multiple tasks
  • Understands basic record keeping practices and procedures
  • Experience operating office equipment such as computers, calculators, and photocopiers. Must be computer proficient with basic skills in Word and Excel

Certifications / Educational Requirements :
  • High School diploma or General Educational Development (G.E.D.)
  • Bachelor's Degree preferred but not required
  • Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification required

Physical Requirements :
  • Ability to work in club office; move about club floors and rooms; review, revise, create club paperwork; communicate with employees, members, and the public
  • Ability to access and operate Company computer system including prepare documents, enter data into computer system, read reports from a computer data base or email system

Work Environment :
  • While performing the duties of this job, regularly exposed to moving mechanical parts
  • The noise level in the environment is occasionally loud
  • Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business

Work Environment :
  • Must be able to travel by car and airplane up to 10% of the time

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
FUNCTIONAL GROUP Operations
FULL-TIME Full-time
Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.
Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch's signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

What Crunch Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Crunch Fitness

Sourced by ZipRecruiter

Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch. With two brands, and a variety of membership options with no long-term commitments, the right Crunch experience is ready for you.

Industry

Fitness and sports centers

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

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