VP BPO Sales
Kansas, KS · Remote
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ...
Quick apply
VP BPO Sales
Kansas, KS · Remote
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ...
VP BPO Sales
Oklahoma City, OK · Remote
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ...
Quick apply
VP BPO Sales
Oklahoma City, OK · Remote
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ...
VP BPO Sales
Virginia Beach, VA · Remote
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ...
Quick apply
VP BPO Sales
Virginia Beach, VA · Remote
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ...
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ...
Quick apply
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ...
VP BPO Sales
MO · Remote
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ...
Quick apply
VP BPO Sales
MO · Remote
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ...
VP BPO Sales
AR · Remote
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ...
Quick apply
VP BPO Sales
AR · Remote
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ...
VP BPO Sales
ID · Remote
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ...
Quick apply
VP BPO Sales
ID · Remote
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ...
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ...
Quick apply
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ...
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ...
Quick apply
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ...
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ...
Quick apply
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ...
VP BPO Sales
Marengo, IA · Remote
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ...
Quick apply
VP BPO Sales
Marengo, IA · Remote
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ...
VP BPO Sales
SD · Remote
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ...
Quick apply
VP BPO Sales
SD · Remote
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ...
VP BPO Sales
Iowa, IA · Remote
As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ... Deep understanding of BPO operations, market dynamics , and client needs * Willingness to travel ...
VP BPO Sales
Iowa, IA · Remote
As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ... Deep understanding of BPO operations, market dynamics , and client needs * Willingness to travel ...
VP BPO Sales
FL · Remote
As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ... Deep understanding of BPO operations, market dynamics , and client needs * Willingness to travel ...
VP BPO Sales
FL · Remote
As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ... Deep understanding of BPO operations, market dynamics , and client needs * Willingness to travel ...
VP BPO Sales
Virginia Beach, VA · Remote
As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ... Deep understanding of BPO operations, market dynamics , and client needs * Willingness to travel ...
VP BPO Sales
Virginia Beach, VA · Remote
As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ... Deep understanding of BPO operations, market dynamics , and client needs * Willingness to travel ...
VP BPO Sales
Iowa, IA · Remote
As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ... Deep understanding of BPO operations, market dynamics , and client needs * Willingness to travel ...
VP BPO Sales
Iowa, IA · Remote
As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ... Deep understanding of BPO operations, market dynamics , and client needs * Willingness to travel ...
VP BPO Sales
FL · Remote
As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ... Deep understanding of BPO operations, market dynamics , and client needs * Willingness to travel ...
VP BPO Sales
FL · Remote
As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ... Deep understanding of BPO operations, market dynamics , and client needs * Willingness to travel ...
VP BPO Sales
Virginia Beach, VA · On-site
As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ... Deep understanding of BPO operations, market dynamics , and client needs * Willingness to travel ...
VP BPO Sales
Virginia Beach, VA · On-site
As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory ... Deep understanding of BPO operations, market dynamics , and client needs * Willingness to travel ...
We are seeking a dynamic and Experienced Remote Vice President of BPO Sales to lead our global ... Collaborate with marketing and operations to align sales initiatives with company goals. * Analyze ...
We are seeking a dynamic and Experienced Remote Vice President of BPO Sales to lead our global ... Collaborate with marketing and operations to align sales initiatives with company goals. * Analyze ...
We are seeking a dynamic and Experienced Remote Vice President of BPO Sales to lead our global ... Collaborate with marketing and operations to align sales initiatives with company goals. * Analyze ...
We are seeking a dynamic and Experienced Remote Vice President of BPO Sales to lead our global ... Collaborate with marketing and operations to align sales initiatives with company goals. * Analyze ...
Vp Bpo Operations information
See salary details
$68.5K - $86.3K
2% of jobs
$86.3K - $104K
8% of jobs
$115.4K is the 25th percentile. Wages below this are outliers.
$104K - $121.8K
23% of jobs
$121.8K - $139.6K
16% of jobs
The median wage is $141K / yr.
$139.6K - $157.4K
14% of jobs
$157.4K - $175.1K
11% of jobs
$177.1K is the 75th percentile. Wages above this are outliers.
$175.1K - $192.9K
9% of jobs
$192.9K - $210.7K
7% of jobs
$210.7K - $228.5K
4% of jobs
$228.5K - $246.2K
3% of jobs
$246.2K - $264K
2% of jobs
$68.5K
$155.8K
$264K
How much do vp bpo operations jobs pay per year?
As of Jun 12, 2026, the average yearly pay for vp bpo operations in the United States is $155,780.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,500.00 and $185,000.00 per year, depending on experience, location, and employer.
What is the difference between Vp Bpo Operations vs Bpo Operations Manager?
| Aspect | Vp Bpo Operations | Bpo Operations Manager |
|---|---|---|
| Responsibilities | Oversees multiple departments, strategic planning, high-level client relations | Manages daily operations, team supervision, process improvements |
| Required Credentials | Typically bachelor's degree, extensive industry experience, leadership skills | Bachelor's degree, relevant experience in BPO, team management skills |
| Work Environment | Executive offices, strategic meetings, client interactions | Operational sites, team management, process oversight |
| Industry Usage | Commonly used in large BPO firms, corporate strategy roles | Widely used across BPO companies for operational roles |
The Vp Bpo Operations holds a senior leadership role focused on strategic oversight and client relations, while the Bpo Operations Manager handles day-to-day operational management and team supervision. Both roles require relevant industry experience, but the Vp is more involved in strategic planning and high-level decision-making.
What are the key skills and qualifications needed to thrive as a VP of BPO Operations, and why are they important?
To thrive as a VP of BPO Operations, you need substantial experience in business process outsourcing, strong leadership abilities, and a track record of managing large-scale operations, usually supported by a bachelor's or master's degree in business or related fields. Familiarity with process improvement methodologies (like Six Sigma or Lean), CRM systems, ERP software, and industry-specific compliance certifications is highly valuable. Exceptional communication, strategic thinking, and stakeholder management skills are essential for leading diverse teams and driving business growth. These capabilities are critical for optimizing operational performance, ensuring client satisfaction, and maintaining a competitive edge in the BPO industry.
What are VP BPO Operations?
A VP BPO Operations, or Vice President of Business Process Outsourcing Operations, is a senior executive responsible for overseeing the strategy, management, and day-to-day functioning of outsourced business processes within an organization. They ensure that outsourced services meet quality standards, client expectations, and contractual requirements while optimizing efficiency and profitability. This role involves managing large teams, coordinating with clients, implementing best practices, and driving continuous improvement across various BPO projects.
What are some common challenges faced by a VP of BPO Operations, and how can they overcome them?
A VP of BPO Operations often manages large, cross-functional teams across multiple locations and time zones, which can present challenges in communication, standardization, and maintaining quality. Balancing client expectations with operational efficiency is another frequent hurdle, especially when scaling services or implementing new technologies. To overcome these challenges, successful VPs prioritize transparent communication, invest in employee training, and implement robust performance metrics to ensure consistency and client satisfaction. Building strong relationships with both internal teams and clients is crucial for driving continuous improvement and achieving long-term success.
More about Vp Bpo Operations jobs
What cities are hiring for Vp Bpo Operations jobs? Cities with the most Vp Bpo Operations job openings:
What are the most commonly searched types of Bpo Operations jobs? The most popular types of Bpo Operations jobs are:
What job categories do people searching Vp Bpo Operations jobs look for? The top searched job categories for Vp Bpo Operations jobs are:
Job description
Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking an experienced and results-driven VP BPO Sales to lead our sales strategy and drive business growth across the BPO sector. This executive role is pivotal in expanding our market presence, building strategic partnerships, and delivering tailored outsourcing solutions to enterprise clients.
As VP of BPO Sales, you will play a critical role in shaping the company’s growth trajectory, leading a high-performing team, and making a lasting impact in a dynamic and competitive industry.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Responsibilities
Key Responsibilities:Strategic Sales Leadership
Develop and execute a comprehensive sales strategy to achieve aggressive growth targets and position the company as a market leader in BPO.Enterprise Client Acquisition
Identify and pursue new business opportunities across industries, focusing on enterprise-level clients with complex outsourcing needs.Relationship Management
Build and maintain trusted relationships with C-suite executives and key decision-makers to foster long-term partnerships.Solution Development
Collaborate with internal teams to design and present customized BPO solutions that deliver measurable business value.Market Expansion
Monitor emerging trends and identify new service opportunities to expand the company’s footprint in the BPO space.Sales Team Development
Recruit, mentor, and lead a high-performing sales team aligned with strategic goals and growth initiatives.Performance Management
Define and track KPIs to measure sales effectiveness, pipeline health, and revenue performance.Cross-Functional Collaboration
Work closely with delivery, operations, and marketing teams to ensure seamless execution of client engagements.Budget Oversight
Manage the sales budget, ensuring optimal resource allocation and ROI.Industry Representation
Represent the company at major industry events, conferences, and forums to enhance brand visibility and thought leadership.
Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
- Bachelor’s degree in Business, Marketing, or related field; MBA preferred
- 10+ years of progressive sales experience, with at least 5 years in the BPO industry
- Proven success in selling complex outsourcing solutions to enterprise clients
- Track record of exceeding revenue targets in competitive environments
- Expertise in long sales cycles, high-value contract negotiation, and consultative selling
- Exceptional leadership, team-building, and strategic planning skills
- Strong communication, presentation, and relationship-building abilities
- Proficiency in CRM systems and sales analytics tools
- Deep understanding of BPO operations, market dynamics, and client needs
- Willingness to travel extensively for client meetings and industry events
- Ability to foster a culture of innovation, accountability, and continuous improvement
About MCI Careers
Sourced by ZipRecruiter
MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.
Industry
Computer and electronic product manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Ashburn, VA, US