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Service Operations Manager Jobs in Florida (NOW HIRING)

Schindler Group

Service Operations Manager

Miami, FL · On-site

Join us as a Service Operations Manager Your main responsibilities The Service Operations Manager should provide management of company's activities and functions relating to the ongoing repair ...

Spherion

Be Seen First

Operations Manager

Panama City Beach, FL · On-site

$60K - $80K/yr

The Operations Manager oversees day-to-day operations including scheduling, technician support, customer service, service quality, equipment/asset management, and operational reporting. This role ...

Burlington

Operations/Service Manager II

Fort Pierce, FL · On-site

$20 - $26.65/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

HomeTown Services

Operations Manager

Jacksonville, FL · On-site

J&W Heating and Air is looking for a driven Operations Manager to help lead the next phase of ... Operational Excellence - Lead daily field performance across service, sales, and operations to ...

VivoAquatics

Operations Manager

Orlando, FL · On-site

Coordinate service schedules, preventative maintenance programs, and emergency response * Ensure high service quality standards and operational consistency * Train and mentor technicians on water ...

VivoAquatics

Operations Manager

Orlando, FL · On-site +1

Coordinate service schedules, preventative maintenance programs, and emergency response * Ensure high service quality standards and operational consistency * Train and mentor technicians on water ...

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Service Operations Manager information

See Florida salary details

$26.5K

$58.8K

$97.9K

How much do service operations manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for service operations manager in Florida is $58,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,800.00 and $71,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a Service Operations Manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Florida? The most popular types of Service Operations jobs in Florida are:
What are popular job titles related to Service Operations Manager jobs in Florida? For Service Operations Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Service Operations Manager jobs in Florida look for? The top searched job categories for Service Operations Manager jobs in Florida are:
What cities in Florida are hiring for Service Operations Manager jobs? Cities in Florida with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Florida as of May 2026, with employment types broken down into 76% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $58,771 per year, or $28.3 per hour.
Service Operations Manager

Service Operations Manager

Asbury Automotive Group

Fort Myers, FL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Asbury Automotive rating

6.0

Company rating: 6.0 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

105th of 142 rated car dealerships

Job description

Company Description

Asbury Automotive Group, the 5th largest public automotive retailer in the country is currently looking for an Automotive Operations Manager for their third Qauto retail location in Fort Myers, FL!

We are a Fortune 500 company with over 28 brands that has shown solid sales growth and exceptional customer satisfaction. The right candidate will have leadership skills and oversee the successful operation of the retail service and reconditioning departments of the dealership.

Job Description

The Service Operations Manager is responsible for the corporate management, direction and coordination of Qauto's service operations and activities in order to optimize sales, cost controls and other operational and administrative goals and objectives. The operation manager will also formulate and recommend policies and programs which guide the organization in maintaining and improving its competitive position and the profitability of the operation.

Job Requirements

Responsibilities

  • Manage and oversee activities of the operations departments
  • Work with vendors to develop and maintain positive business relationships
  • Motivate and inspire Managers and Associates under their direction and departments to deliver high quality results (products and services
  • Develop Managers and Associates for growth with the company
  • Manage and maintain the upkeep and procurement of the equipment needed for the dealerships
  • Evaluate plans and proposals related to effective values, policy limitations, cost of program and administration and recommend such changes as to improve quality, reduce costs or otherwise bring proposals in line.
  • Work closely with marketing team to create effective marketing campaigns.
  • May be required to travel nights and weekends to attend stores, seminars, training sessions, etc. and prepare detailed reports for all events.

Qualifications

  • Demonstrated leadership abilities & solid supervisory experience
  • Proven track record in the automotive industry as a retail service and/or reconditioning manager
  • Minimum of 5 years of experience with emphasis on automotive operations (Service Manager, ASM or Master Technician)
  • Excellent communication skills
  • Ability to write reports, business correspondence, and procedure manuals.
Qualifications

Full-Time Benefits

  • Medical, Dental and Vision Insurance Available
  • 401K Retirement
  • Flexible Medical Spending Accounts
  • Supplemental Life Insurance
  • Short Term and Long Term Disability Packages
  • Paid Vacation Time Off After 90 Days
  • Paid Training

If you have experience in any of the following apply now! Automotive, CEO, Director, Operations, Automotive Management, Service Manager, Regional Sales Manager, VP, President, Vice President, Preowned, Retail, Sales Management, Process Management, Auto Business, Consultant, Retail, Accounts Executive, Brand Representative, Auto Business, Service Advisor.

Apply Here: http://www.Click2Apply.net/4rcj4g9

Additional Information

What Asbury Automotive employees say

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About Asbury Automotive

Sourced by ZipRecruiter

Asbury Automotive Group, based in Duluth, GA, US, is an eminent player in the automotive industry. Founded in 1995, it has evolved into one of the largest automotive retail and service companies in the US as featured on their website, asburyauto.com. Specializing in automotive dealership and related services, the company’s product line ranges across an extensive array of new and used vehicles, offering vehicle financing and insurance, as well as parts and service. Their mission is centered on enhancing the car ownership experience through a strategic blend of best-in-class results, operational excellence, and superior customer satisfaction.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

Year founded

1995

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