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Service Operations Manager Jobs in Florida (NOW HIRING)

Operations Manager

Jacksonville, FL · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Join Road & Rail Services as an Operations Manager Are you ready to take the next big step in your career? If you're looking for an exciting role in a growing company where you can make an impact ...

Operations Manager

Jacksonville, FL

  • Medical

  • Dental

  • Retirement

  • PTO

Join Road & Rail Services as an Operations Manager Are you ready to take the next big step in your career? If you're looking for an exciting role in a growing company where you can make an impact ...

Operations Manager

Saint Pete Beach, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensure service, technical skills and other training occurs throughout the property to support ... Operations Exempt Position Reports to: Assistant General Manager Revised 5/8/26

Be Seen First

Support management with daily operations Requirements: * Strong communication and organizational ... Our client base is very diverse and includes professionals, manufacturing, and service companies as ...

Be Seen First

Support management with daily operations Requirements: * Strong communication and organizational ... Our client base is very diverse and includes professionals, manufacturing, and service companies as ...

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

Operations Manager

Ocala, FL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Operations Manager - Trucking will directly supervise assigned fleets and fleet managers ... Coordinate with Customer Service leadership to ensure network needs and service levels are met.

Operations Manager

Ocala, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Operations Manager - Trucking will directly supervise assigned fleets and fleet managers ... Coordinate with Customer Service leadership to ensure network needs and service levels are met.

Overview Looking for a Operations Manager position with growth opportunities in the Wellness ... Free massage therapy services Manager Qualifications - A great manager believes in the therapeutic ...

Operations Manager

Tampa, FL · On-site

$52K - $60K/yr

Nation Security is a leading organization in Security Guard Services, dedicated to ensuring the ... The Security Operations Manager will oversee and manage the company's security operations. This ...

Operations Manager

Sarasota, FL · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

Operations Manager

Orlando, FL · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

Operations Manager

Jacksonville, FL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Operations Manager - To assist the Branch Manager in planning and executing day to day branch ... Since 1934, we've delivered consistent, high-quality products and services to our customers. With ...

Showing results 41-60

Service Operations Manager information

See Florida salary details

$26.5K

$58.8K

$97.9K

How much do service operations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for service operations manager in Florida is $58,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,800.00 and $71,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Florida?

The most popular types of Service Operations jobs in Florida are:

What are popular job titles related to Service Operations Manager jobs in Florida?

For Service Operations Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Florida look for?

The top searched job categories for Service Operations Manager jobs in Florida are:

What cities in Florida are hiring for Service Operations Manager jobs?

Cities in Florida with the most Service Operations Manager job openings:

Infographic showing various Service Operations Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $58,771 per year, or $28.3 per hour.

Operations Manager

Road & Rail Services

Jacksonville, FL • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 20 days ago


Road & Rail Services rating

5.3

Company rating: 5.3 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

Join Road & Rail Services as an Operations Manager
Are you ready to take the next big step in your career? If you're looking for an exciting role in a growing company where you can make an impact, then Road & Rail Services is the perfect place for you! We are seeking a dynamic Operations Manager to lead and manage our Vehicle Handling department in Jacksonville, FL. If you're a natural leader with a passion for safety, efficiency, and teamwork, we want to hear from you!
Position Summary:
As an Operations Manager, you'll report directly to the Terminal Manager, providing leadership and management oversight for the vehicle processing operation. You will be responsible for day-to-day operations, including, training, safety meetings, workflow management, and ensuring compliance with safety and customer requirements.
TWIC Badge is required for the position - to begin the TWIC application process or to get more information, visit www.tsa.gov/twic
What You'll Do:
  • Lead and manage daily operations in the Vehicle Handling department.
  • Interview, hire, and train new associates to ensure a highly skilled workforce.
  • Conduct daily planning meetings and safety briefings.
  • Ensure all work complies with Safety, SOPs, and customer requirements.
  • Oversee compliance with all applicable regulations, including OSHA, EPA, FRA, DOT, and customer standards by performing audits and inspections.
  • Drive continuous improvement in both the quality and efficiency of the services provided.
  • Exercise independent judgment on critical decisions, including hiring, promotions, and employee status changes.

What We Offer:
Full Benefits package, including Medical, Dental, 401K Match, and Short/Long Term Disability.
Paid holidays and vacation to keep you refreshed and balanced.
Annual Shoe allowance and all required PPE provided.
Veteran-friendly environment and promote-from-within culture.
Opportunities to grow with a leading company in the rail services industry.
What You Bring:
  • Supervisory experience is essential.
  • Microsoft Office proficiency is a must.
  • A valid state driver's license.
  • Strong leadership skills with a can-do attitude and a safety-first mentality.
  • Ability to thrive in a fast-paced environment and work collaboratively with others.

Why Road & Rail Services?
Established in 1987, Road & Rail Services has become a leader in providing rail-related services across North America. We take pride in delivering exceptional service and operational expertise for railroads, rail shippers, and rail asset owners. If you're ready to join a company that values teamwork, innovation, and continuous improvement, Road & Rail Services is the place to be!
Road & Rail Services is an Equal Opportunity Employer and encourages diversity in the workplace. We are committed to providing a safe and inclusive work environment for all employees.
Apply today and start the next chapter of your career with Road & Rail Services.
This job requires a background check and drug screen.

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