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Service Operations Manager Jobs in Florida (NOW HIRING)

The Spa

Be Seen First

Spa Operations Manager

Orlando, FL · On-site

$22 - $25/hr

Unlike high-volume chain spas, we prioritize quality service, operational excellence, and sustainable growth. We are seeking a motivated, hands-on Spa Operations Manager who can lead our team, drive ...

Kobie Marketing

Operations Manager

Saint Petersburg, FL · On-site +1

Manage the daily operational logistics of the intra-Kobie team respective to the client assigned ... Working with client services team and technology team on the implementation and tracking of client ...

EoS Fitness

Operations Manager

Kissimmee, FL

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

Dream South Beach

Operations Manager

Miami, FL · On-site

... efficient service and meaningful experiences. Dream South Beach is looking for an Operations ... The Operations Manager will focus on supporting the overall operation of the Rooms Division. This ...

Lord Breakspeare Callaghan Llc

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Client Services & Operations Manager

Doral, FL · On-site

$19 - $23/hr

Support management with daily operations Requirements: * Strong communication and organizational ... Our client base is very diverse and includes professionals, manufacturing, and service companies as ...

EoS Fitness

Operations Manager

Port Saint Lucie, FL

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

Lord Breakspeare Callaghan Llc

Be Seen First

Client Services & Operations Manager

Doral, FL · On-site

$19 - $23/hr

Support management with daily operations Requirements: * Strong communication and organizational ... Our client base is very diverse and includes professionals, manufacturing, and service companies as ...

Crunch Fitness

Operations Manager

Pompano Beach, FL · On-site

Operations Manager- our NEW Pompano Beach Club Here We GROW Again! Are you a potential Operations ... Service-minded * Professional * Exceptional at Marketing * Be willing to go above and beyond

EōS Fitness

Operations Manager

Orlando, FL · On-site

$65K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

CVS Health

Operations Manager

Jacksonville, FL · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Sanford, FL · On-site

$18 - $28/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Florida

Service Operations Manager information

See Florida salary details

$26.5K

$58.8K

$97.9K

How much do service operations manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for service operations manager in Florida is $58,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,800.00 and $71,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a Service Operations Manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Florida? The most popular types of Service Operations jobs in Florida are:
What are popular job titles related to Service Operations Manager jobs in Florida? For Service Operations Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Service Operations Manager jobs in Florida look for? The top searched job categories for Service Operations Manager jobs in Florida are:
What cities in Florida are hiring for Service Operations Manager jobs? Cities in Florida with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Florida as of May 2026, with employment types broken down into 76% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $58,771 per year, or $28.3 per hour.
Spa Operations Manager

Spa Operations Manager

The Spa

Orlando, FL • On-site

$22 - $25/hr

Full-time

PTO

Posted 4 days ago

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Job description

Spa Operations Manager

Location: Orlando, FL

Job Type: Full-Time

Pay:$23–$25/hr + Commission & Bonuses


About Us

We are a growing spa focused on delivering an exceptional client experience while creating a supportive, high-performing workplace for our team. Unlike high-volume chain spas, we prioritize quality service, operational excellence, and sustainable growth.

We are seeking a motivated, hands-on Spa Operations Manager who can lead our team, drive membership growth, strengthen client retention, and help take our business to the next level.


Why Join Us

  • Competitive hourly pay plus commission opportunities
  • Leadership role with direct impact on business growth
  • Supportive, team-first culture
  • Opportunity to help shape systems and processes


Position Overview

This is a leadership position for someone who thrives in both operations and sales. You will oversee daily spa operations, support team performance, drive membership sales, improve client retention, and ensure an exceptional guest experience.

The ideal candidate is a strong leader who is comfortable coaching staff, managing performance, and actively contributing to revenue growth.

What You'll Do

  • Lead and support front desk and guest experience teams
  • Drive membership sales and retention initiatives
  • Monitor daily operations to ensure smooth client flow and service excellence
  • Recruit, train, coach, and develop team members
  • Track performance metrics and identify opportunities for growth
  • Improve client satisfaction, rebooking, and retention rates
  • Handle escalated client concerns with professionalism and care
  • Maintain staffing schedules and operational coverage
  • Partner with ownership to implement growth strategies and operational improvements
  • Create a positive, accountable, and results-driven culture


Compensation & Benefits

Up to $25/hr based on experience

Sales commissions

Performance bonuses

Paid training

Paid time off



Requirements

2+ years of management or leadership experience

Strong sales background with a proven ability to drive results

Experience hospitality or customer service environments preferred

Excellent communication and leadership skills

Strong organizational and problem-solving abilities

Comfortable managing multiple priorities in a fast-paced environment

Professional, positive, and solution-oriented attitude



Apply Today

We are hiring immediately and looking for a leader who can grow with us long-term. If you're passionate about team development, client experience, and business growth, we'd love to hear from you.