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It Support Engineer Jobs (NOW HIRING)

Mondo

IT Support Engineer

San Francisco, CA · On-site

$55 - $65/hr

Onsite IT Support Engineer, Onsite - San Francisco Bay Area, CA. Start date is ASAP for this 6-month Contract-to-Hire position. Job Title: Onsite IT Support Engineer Location-Type: Hybrid (3 days ...

Ashby Lumber

IT Support Engineer

Concord, CA · On-site

$80K - $105K/yr

We are looking for an IT Support Engineer for our Concord facility. As an IT Support Engineer, you will report to the IT Director and are focused on providing technology support and security ...

Cajun Funding Corp

IT Support Engineer

Atlanta, GA · On-site

$85 - $120/hr

The IT Support Engineer delivers advanced technical support across a global enterprise environment, serving as a key escalation point for complex issues. This role spans endpoint, identity ...

Church's Chicken

IT Support Engineer

Atlanta, GA · On-site

The IT Support Engineer delivers advanced technical support across a global enterprise environment, serving as a key escalation point for complex issues. This role spans endpoint, identity ...

BAE Networks

IT Support Engineer

Troy, MI · On-site

$40K - $65K/yr

IT Support Engineer In-Office Position (Troy, MI) -- Providing Remote Support to Our Clients This is not a field or on-site client visit role. You'll be based in our Troy office every day, supporting ...

Addison Group

IT Support

Dallas, TX · On-site

Job Title: IT Support Engineer Work Model: On-site, 5 days a week Salary Expectations: $75-$110K max + performance-based bonus Team: Small IT team Notes: This is a backfill position for an IT Support ...

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

Netrix Global

IT Support Engineer

Albany, NY · On-site

About The Opportunity The IT Support Engineer s a full-time technical resource primarily responsible for providing onsite IT support at customer locations, ensuring the stability, performance, and ...

Cipher Digital

IT Support Engineer

Charleston, SC

Position Overview We are seeking a proactive, customer-focused IT Support Engineer to deliver exceptional technical support across our organization. You'll play a key role in keeping our employees ...

Netrix Global

IT Support Engineer

Albany, NY · On-site

About The Opportunity The IT Support Engineer s a full-time technical resource primarily responsible for providing onsite IT support at customer locations, ensuring the stability, performance, and ...

OMNIVISION

IT Support Engineer

Santa Clara, CA · On-site

The IT Support Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on ...

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IT Support Engineer information

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$32.5K

$65.9K

$106.5K

How much do it support engineer jobs pay per year?

As of Aug 24, 2026, the average yearly pay for it support engineer in the United States is $65,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $76,000.00 per year, depending on experience, location, and employer.

What is an IT Support Engineer?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

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IT Support Engineer jobs near you
Infographic showing various It Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,871 per year, or $31.7 per hour.

IT Support Engineer

Cross Link Consulting

North Augusta, SC • On-site

$40K - $50K/yr

Full-time

Posted 19 days ago

Job description

IT Support Engineer
Cross Link Consulting
Cross Link Consulting of North Augusta, SC is seeking to hire a full-time IT Support Engineer to be the trusted technical resource our customers need. This is a hands on, mid level IT support position focused primarily on remote technical support, software troubleshooting, Microsoft 365 administration, cybersecurity response, and resolving client technology issues. In this position, you will earn a salary of $40,000-$50,000/year, based on experience. We also offer a great company culture with excellent perks including healthcare benefits, flexible hours, independence, and training and continuing education. Our community needs humble, grateful, caring stewards who are driven to serve others. If you embody these values and are driven to help people with their technology challenges, then read on!
About Cross Link
At Cross Link Consulting, we don't fix computers, we serve people! We are a Managed Services Provider (MSP) offering IT support, cybersecurity, and strategic technology services to businesses and organizations across the Greater Augusta and Central Savannah River Area. Over the years we've built something more than outsourced IT - we've become "the friendly IT department down the hall."
We believe our success comes from more than technical know-how; it comes from people who are called to serve others. Our team thrives when we put our clients first, solve problems with creativity, and protect people from risk with diligence. That's why we foster a company culture that values both professional excellence and personal calling.
A Day in the Life as an IT Support Engineer
As an IT Support Engineer at Cross Link, you will serve as one of our primary resources for incoming remote support requests. You will take ownership of issues from initial troubleshooting through resolution, escalation, or coordination with the appropriate vendor or team member. The client relationship built through each interaction is yours. That ownership is the core of what makes this role meaningful.
A typical day runs wide: a printer down at one client site, a new employee to onboard and provision at another, and even a suspicious email forwarding rule flagged in Microsoft 365 that needs a judgment call before the end of the business day. You triage, prioritize, and execute because you know your craft.
Alongside the reactive work, you carry a standing slate of scheduled responsibilities. Weekly software update cycles, monthly backup reviews, and recurring email security alert reviews are yours to own and keep consistent. Clients count on that consistency even when nothing feels urgent.
A significant part of the client base operates in the accounting, legal, and public health verticals, which means the applications on their desktops are not always standard issue. Getting fluent in the professional tax, accounting, and practice management software these industries run on is part of becoming effective in this role.
Security is woven into the day, not bolted on at the end. Reviewing endpoint protection alerts, investigating phishing reports, and responding to suspicious account activity in Microsoft 365 are regular touchpoints. Clients trust us to catch what they miss, and you'll play an important role in protecting them.
Required Qualifications
  • A serving mindset for client and team interactions
  • Humility and a desire for the team to succeed
  • Passion and drive to work hard, take ownership, and seek additional responsibility
  • Good judgment and intuition with uncompromising integrity
  • 2+ years of IT support experience
  • Strong software troubleshooting and analytical problem solving skills
  • High aptitude and demonstrated ability to manage and troubleshoot:
    • Windows desktop and laptop environments (hardware and OS)
    • Microsoft 365 administration (user accounts, Exchange, Teams, SharePoint)
    • Entra ID / Azure AD (account management, conditional access, permissions)
    • Endpoint security and EDR platforms
    • Email security and phishing investigation
    • Printer and peripheral troubleshooting
    • VPN client configuration and connectivity troubleshooting
    • User onboarding and offboarding workflows

Preferred Qualifications
  • Experience supporting clients in accounting, legal, or healthcare verticals
  • Experience troubleshooting line of business applications
  • Knowledge of cloud backup and disaster recovery solutions
  • Experience with email security platforms and alert review workflows
  • Experience mentoring or supporting less experienced technicians
  • Knowledge of cybersecurity best practices at the SMB level
  • Proficiency with remote monitoring and PSA/ticketing platforms
  • Certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications are a plus but not required

Work Schedule
The typical schedule for this position is Monday through Friday from 8 am to 5 pm. Extended work hours may be required during busy seasons. This is primarily an in office position, although occasional travel to client sites throughout the CSRA is required. Please note: Because we focus on mentoring and discipleship, this is NOT a remote or work-from-home position.
Why Join Cross Link?
  • A culture where people matter more than machines
  • Flexible hours and independence
  • Healthcare benefits
  • Continuing education opportunities

Are you called to humbly serve others? Are you organized and reliable? Do you have excellent communication and customer service skills? Are you driven to protect others from cybersecurity threats and help your team shine? If so, you are made for such a place as this!
If you are excited by how well this opportunity fits your skills and calling, then please take the time to put your best foot forward with our online application and questionnaire. It can be completed in as little as 10 minutes, but we encourage you to plan for extra time so that you aren't rushed and can answer each question fully and with personality.

Apply