Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support Engineer to handle desk ...
Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support Engineer to handle desk ...
IT Support Engineer
San Mateo, CA · On-site
$70K/yr
Company Description Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support ...
IT Support Engineer
San Mateo, CA · On-site
$70K/yr
Company Description Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support ...
IT Support Engineer
Cerritos, CA · On-site
$18 - $20/hr
Job Title: IT Support Engineer Location: Cerritos, CA, USA Job Type: Full-Time Are you passionate about technology and even more passionate about helping people? We're seeking an experienced ...
Quick apply
IT Support Engineer
Cerritos, CA · On-site
$18 - $20/hr
Job Title: IT Support Engineer Location: Cerritos, CA, USA Job Type: Full-Time Are you passionate about technology and even more passionate about helping people? We're seeking an experienced ...
IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client s team and work on-site at their corporate headquarters in Dallas, TX. The ...
IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client s team and work on-site at their corporate headquarters in Dallas, TX. The ...
IT Support Engineer Fulltime Casa Grande, AZ (on-site) IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client s team and work on-site at their Casa Grande, AZ. office. This role will ...
IT Support Engineer Fulltime Casa Grande, AZ (on-site) IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client s team and work on-site at their Casa Grande, AZ. office. This role will ...
Description IT Support Engineer QUAKERTOWN, PA Penn Stainless is looking for qualified candidates like YOU to join our team! Founded in 1949, Penn Stainless Products, Inc. is a growing specialty ...
Description IT Support Engineer QUAKERTOWN, PA Penn Stainless is looking for qualified candidates like YOU to join our team! Founded in 1949, Penn Stainless Products, Inc. is a growing specialty ...
IT Support Engineer Join a Future-Focused Managed Services Team Are you an experienced IT professional ready to take the next step in your career? Do you want to work for a forward-thinking ...
IT Support Engineer Join a Future-Focused Managed Services Team Are you an experienced IT professional ready to take the next step in your career? Do you want to work for a forward-thinking ...
Job Summary As IT Support Engineer at CFG Health, you will report directly to the Chief Information Officer and be the first point of contact in the IT department for any technical, account-related ...
Job Summary As IT Support Engineer at CFG Health, you will report directly to the Chief Information Officer and be the first point of contact in the IT department for any technical, account-related ...
IT Support Engineer
Peoria, IL · On-site
Please find the below and if you are interested, please forward your resume to gangadhar@intellectt.com Position: IT Support Engineer Location: Peoria, IL Duration: Long Term Salary: $50,000k - $55 ...
Quick apply
IT Support Engineer
Peoria, IL · On-site
Please find the below and if you are interested, please forward your resume to gangadhar@intellectt.com Position: IT Support Engineer Location: Peoria, IL Duration: Long Term Salary: $50,000k - $55 ...
IT Support Engineer
$65K - $94K/yr
Join our Team as an IT SUPPORT ENGINEER! The Role: We're seeking a passionate and dedicated IT Support Engineer who brings enthusiasm and expertise to the table. In this role, you'll deliver an ...
IT Support Engineer
$65K - $94K/yr
Join our Team as an IT SUPPORT ENGINEER! The Role: We're seeking a passionate and dedicated IT Support Engineer who brings enthusiasm and expertise to the table. In this role, you'll deliver an ...
As a rapidly growing firm of 140-150+ employees, they are seeking a 2nd full time IT Support Engineer fully onsite out of their Greenwich, CT office (there is a new IT Support Engineer starting in ...
As a rapidly growing firm of 140-150+ employees, they are seeking a 2nd full time IT Support Engineer fully onsite out of their Greenwich, CT office (there is a new IT Support Engineer starting in ...
IT Support Engineer
Detroit, MI · Hybrid
IT Support Engineer Location: Detroit, MI (Hybrid) Duration: 5 Month Contract Description: Candidate must be capable to assist technical team in upgrading the systems (Unix, Windows, Liberty servers ...
IT Support Engineer
Detroit, MI · Hybrid
IT Support Engineer Location: Detroit, MI (Hybrid) Duration: 5 Month Contract Description: Candidate must be capable to assist technical team in upgrading the systems (Unix, Windows, Liberty servers ...
IT Support Engineer
San Francisco, CA · On-site
The IT Support Engineer will serve as the primary IT support at the San Francisco office, responsible for providing on-site technology support, managing A/V operations, and coordinating with building ...
IT Support Engineer
San Francisco, CA · On-site
The IT Support Engineer will serve as the primary IT support at the San Francisco office, responsible for providing on-site technology support, managing A/V operations, and coordinating with building ...
IT Support Engineer
Alpharetta, GA · On-site
... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...
Quick apply
IT Support Engineer
Alpharetta, GA · On-site
... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...
IT Support Engineer
$120K - $140K/yr
Monarch is seeking an IT Support Engineer to join our team during a period of hyper-growth. Reporting directly to the IT Manager, you will own day-to-day IT support for Monarch teammates while ...
IT Support Engineer
$120K - $140K/yr
Monarch is seeking an IT Support Engineer to join our team during a period of hyper-growth. Reporting directly to the IT Manager, you will own day-to-day IT support for Monarch teammates while ...
Job Title: IT Support Engineer Location: Reston, VA (REQUIRED) About This Role: This role will provide frontline technical support to employees, ensuring a seamless end-user experience across ...
Job Title: IT Support Engineer Location: Reston, VA (REQUIRED) About This Role: This role will provide frontline technical support to employees, ensuring a seamless end-user experience across ...
IT Support Engineer
ME · On-site
The "IT Support Engineer - Desktop & Infrastructure" role is a hybrid role which primarily serves as a member of the local business unit IT support team but also is a member of the global ...
IT Support Engineer
ME · On-site
The "IT Support Engineer - Desktop & Infrastructure" role is a hybrid role which primarily serves as a member of the local business unit IT support team but also is a member of the global ...
IT Support Engineer
Reston, VA · On-site
$75/hr
Job Title: IT Support Engineer Location: Reston, VA (REQUIRED) About This Role: This role will provide frontline technical support to employees, ensuring a seamless end-user experience across ...
IT Support Engineer
Reston, VA · On-site
$75/hr
Job Title: IT Support Engineer Location: Reston, VA (REQUIRED) About This Role: This role will provide frontline technical support to employees, ensuring a seamless end-user experience across ...
IT Support Engineer
Santa Monica, CA · On-site
We are looking for an IT Support Engineer who has strong problem-solving capabilities. Under the supervision of the IT lead, you will be responsible for maintaining infrastructure components ...
IT Support Engineer
Santa Monica, CA · On-site
We are looking for an IT Support Engineer who has strong problem-solving capabilities. Under the supervision of the IT lead, you will be responsible for maintaining infrastructure components ...
We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment. Anthropic is growing fast, and our IT operations need to keep pace. That ...
We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment. Anthropic is growing fast, and our IT operations need to keep pace. That ...
IT Support Engineer information
See salary details
$32.5K - $39.2K
5% of jobs
$39.2K - $46K
8% of jobs
$50.8K is the 25th percentile. Wages below this are outliers.
$46K - $52.7K
16% of jobs
$52.7K - $59.4K
15% of jobs
The median wage is $61.7K / yr.
$59.4K - $66.1K
17% of jobs
$66.1K - $72.9K
14% of jobs
$73K is the 75th percentile. Wages above this are outliers.
$72.9K - $79.6K
11% of jobs
$79.6K - $86.3K
6% of jobs
$86.3K - $93K
4% of jobs
$93K - $99.8K
2% of jobs
$99.8K - $106.5K
2% of jobs
$32.5K
$65.9K
$106.5K
How much do it support engineer jobs pay per year?
As of Jun 16, 2026, the average yearly pay for it support engineer in the United States is $65,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $76,000.00 per year, depending on experience, location, and employer.
What are IT Support Engineers?
IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.
What are the key skills and qualifications needed to thrive as an IT Support Engineer, and why are they important?
To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.
What is L1, L2, and L3 support salary?
For an IT Support Engineer, L1 support typically offers a salary range of $30,000 to $50,000 annually, L2 support ranges from $40,000 to $60,000, and L3 support can earn $60,000 to $80,000 or more, depending on experience and location. Higher levels often require advanced troubleshooting skills, certifications, and deeper technical knowledge of systems and networks.
What does an IT support engineer do?
An IT support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues. They install, maintain, and repair computer systems, often using tools like remote support software and diagnostic utilities, and may hold certifications such as CompTIA A+ or Network+. Their role ensures the smooth operation of IT infrastructure within organizations.
What are some common challenges IT Support Engineers face, and how can they effectively address them?
IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.
Is AI replacing tech support?
AI is automating certain routine tasks in IT support, such as troubleshooting common issues and providing basic assistance. However, IT Support Engineers are still essential for handling complex problems, customer interactions, and system management that require human judgment and technical expertise.
What is the difference between It Support Engineer vs Network Support Technician?
| Aspect | It Support Engineer | Network Support Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+, Microsoft Certified | CompTIA Network+, Cisco CCNA |
| Work Environment | Help desks, remote support, on-site troubleshooting | Network infrastructure, server rooms, on-site network support |
| Employer & Industry | IT service providers, corporate IT departments | Telecommunications, data centers, enterprise networks |
| Common Search/Comparison | Yes | Yes |
The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.
What engineers make $500,000?
Senior IT Support Engineers with extensive experience, specialized skills, and certifications such as Cisco or Microsoft can reach salaries around $500,000, especially in high-demand industries or senior leadership roles. Achieving this level often requires advanced technical expertise, management responsibilities, or working in lucrative sectors like finance or technology. Such compensation is uncommon and typically involves bonuses, stock options, or profit sharing.
More about IT Support Engineer jobs
What cities are hiring for It Support Engineer jobs? Cities with the most It Support Engineer job openings:
What are the most commonly searched types of It Support Engineer jobs? The most popular types of It Support Engineer jobs are:
Who are the top companies hiring for It Support Engineer jobs? The top employers for It Support Engineer jobs are:
What states have the most It Support Engineer jobs? States with the most job openings for It Support Engineer jobs include:
What job categories do people searching It Support Engineer jobs look for? The top searched job categories for It Support Engineer jobs are:
What are popular job titles related to It Support Engineer jobs? For It Support Engineer jobs, the most frequently searched job titles are:
Job description
Job Description
Role : IT Support EngineerÂ
Location : San Mateo, CA
Salary: $70K/Year + Benefits and Bonus
Position: Full Time
Description: Looking for a qualified and high-energy IT Support Engineer to handle desk-side and full-service support for company users working. The engineer is responsible for users' satisfaction with IT services and also acts as a regional point of escalation for IT issues. The engineer reports to the Director of Corporate IT.
The Regional IT Support Engineer is a member of a full-spectrum User Support team that includes other Regional Engineers and complements the Global Corporate IT Service Desk. The engineer collaborates with other regions and with the IT Service Desk to ensure locally delivered services are performed as part of a continuous and seamless user experience.
As the engineer of the local IT region with closest proximity to daily business operations, this engineer is expected to understand requirements for and impact of IT services and to contribute feedback to the rest of IT team.
Responsibilities:
Handle all aspects of IT end-user field support for US headquarters employees and act as a local, regional point of escalation for IT issues
Prevent, monitor and respond to ensure user issues are addressed, escalating as appropriate
Manage and support Windows and Mac systems
Manage technical currency and process consistency according to standards
Manage and monitor servers and cloud services such as Microsoft AD, DNS\DHCP, Salesforce CRM, Google Apps, Office 365, Okta
Collaborate with other regions, global support groups and Service Owners to identify new service requirements and enhance existing ones
Oversee and deliver local projects
Manage IT procurement
Act as backup for other User Support Engineers
Desired Skills and Experience
Must Have
3+ years in IT helpdesk support positions
2+ years in IT roles with increasing levels of responsibility
2+ years with Microsoft AD and various services (DNS\DHCP\etc.)
Experience with Apple Macs, installations and troubleshooting
LAN/WAN networking experience
Experience working in a complex and globally dispersed environment
Experience delivering successfully in a multi-vendor governance model
Show strong results in achieving employee satisfaction across a variety of business functions
Experience in working in cross-functional and regional teams to resolve users' issues
Nice to Have
Microsoft technical certifications
Google Apps for Business knowledge and experience
Office 365 knowledge and experience
Excellent written and verbal communication skills
VoIP experience
Qualifications
Must Have
3+ years in IT helpdesk support positions
2+ years in IT roles with increasing levels of responsibility
2+ years with Microsoft AD and various services (DNS\DHCP\etc.)
Experience with Apple Macs, installations and troubleshooting
LAN/WAN networking experience
Experience working in a complex and globally dispersed environment
Experience delivering successfully in a multi-vendor governance model
Show strong results in achieving employee satisfaction across a variety of business functions
Experience in working in cross-functional and regional teams to resolve users' issues
Additional Information
All your information will be kept confidential according to EEO guidelines.