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Customer Engineer Jobs (NOW HIRING)

What You'll Do Customer Engineering addresses an exciting range of technical customer needs. This role sits within the Engineering team and interfaces closely with the Client Solutions and ...

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use ...

Customer Engineer

Lehi, UT ยท On-site

$37 - $51.20/hr

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use ...

The Customer Engineer role involves addressing technical customer needs, supporting product implementation, and ensuring customer success for biopharma clients. Responsibilities : โ€ข Partner ...

Customer Engineer

New York, NY ยท On-site

$100K - $130K/yr

What You'll Do Customer Engineering addresses an exciting range of technical customer needs. This role sits within the Engineering team and interfaces closely with the Client Solutions and ...

The role We are looking for a Customer Engineer to support key and strategic Nebius GPU Cloud services customers. In this role, you will be a trusted technical advisor, helping clients design, deploy ...

Customer Engineer Minimum Wage to Contractor: $14.29 Job Location: Battle Creek, MI DSS/Break and Fix / IMACD/Mobility support Required Skills: English,Experienced & Deskside Support Services ...

The Customer Engineer role focuses on providing expert technical support to high-value customers, resolving complex issues, and enhancing customer satisfaction and product improvement.

As a Customer Engineer, you will work cross-functionally to support customer implementations, drive payment volume, and contribute to product development by gathering feedback and identifying ...

Customer Engineer provides expert technical support to high-value customers, and partners resolving complex issues and proactively ensuring system health. They also play a key role in sharing ...

Customer Engineer

New York, NY ยท On-site

$110K - $130K/yr

As a Customer Support Engineer, you will be working with our customers on building world-leading AI applications across a broad set of verticals including retail, insurance, and healthcare. You will ...

Customer Engineer

San Francisco, CA ยท On-site

$89K - $205K/yr

The Role We're hiring a Customer Engineer to serve as the technical backbone of our customer relationships, from first implementation through long-term success. You'll work directly with technical ...

Customer Engineer

New York, NY ยท On-site

$110K - $130K/yr

As a Customer Support Engineer, you will be working with our customers on building world-leading AI applications across a broad set of verticals including retail, insurance, and healthcare. You will ...

Our ideal Customer Engineer is hands-on, collaborative, self-motivated, and innovative. We hope you are as excited as we are to create human-centered AI products poised for rapid growth and adoption.

OR ยท On-site

You will own issues end-to-end, get on calls with customers, work closely with Engineering and Product to escalate and close problems quickly, and document what you learn so the whole team gets ...

About the Role The Customer Engineer is the most technical seat in our go-to-market organization. You own each customer installation end to end: partnering with Sales to gather requirements ...

Customer Engineer provides expert technical support to high-value customers, and partners resolving complex issues and proactively ensuring system health. They also play a key role in sharing ...

Customer Engineer

New York, NY ยท On-site

$150K - $220K/yr

This isn't a traditional support role - it's an engineering role where you happen to be closest to our customers. You'll split your time roughly 50/50 between working directly with customers and ...

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Customer Engineer information

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$39K

$78.6K

$108.5K

How much do customer engineer jobs pay per year?

As of Jul 24, 2026, the average yearly pay for customer engineer in the United States is $78,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $90,000.00 per year, depending on experience, location, and employer.

How does a Customer Engineer typically collaborate with sales and product teams to address client needs?

Customer Engineers play a crucial role in bridging the gap between clients and internal teams. They often join sales representatives during client meetings to provide technical expertise, clarify product capabilities, and address technical concerns in real time. Additionally, they work closely with product teams to relay customer feedback, suggest improvements, and stay updated on new features or releases. This collaboration ensures that customer requirements are met efficiently, and that both pre-sales and post-sales technical support are aligned with the company's offerings.

What are Customer Engineers?

Customer Engineers are technical professionals who provide support, installation, maintenance, and troubleshooting services for a company's products or systems, often directly at customer sites. They act as a bridge between the company and its clients, ensuring that technical issues are resolved swiftly and customer satisfaction is maintained. Customer Engineers may work in various industries, such as IT, manufacturing, or electronics, and are often responsible for training clients on product usage. Their role requires strong technical knowledge, communication skills, and the ability to solve problems efficiently.

What is the difference between Customer Engineer vs Technical Support Engineer?

AspectCustomer EngineerTechnical Support Engineer
Required CredentialsBachelor's degree in engineering, computer science, or related field; certifications like Cisco, Microsoft are commonAssociate or bachelor's degree; certifications like CompTIA, Cisco, or vendor-specific certifications
Work EnvironmentCustomer sites, offices, or remote; involved in pre-sales, deployment, and post-sales supportCall centers, support centers, or remote; focused on troubleshooting and issue resolution
Employer & Industry UsageTech companies, networking firms, cloud providers; involved in client solutions and technical consultingIT service providers, hardware/software vendors; primarily troubleshooting and support roles

In summary, Customer Engineers typically have a broader role involving pre-sales, deployment, and ongoing support, often working directly with clients and requiring certifications in networking or cloud technologies. Technical Support Engineers focus mainly on troubleshooting and resolving technical issues, usually within support centers. Both roles require technical certifications but differ in scope and work environment.

What are the key skills and qualifications needed to thrive as a Customer Engineer, and why are they important?

To thrive as a Customer Engineer, you need a strong background in technical troubleshooting, systems integration, and relevant industry knowledge, often supported by a degree in computer science or engineering. Familiarity with operating systems, cloud platforms, networking tools, and certifications such as CompTIA, Microsoft, or Cisco are typically required. Excellent problem-solving abilities, communication, and customer service skills distinguish top performers in this role. These competencies ensure you can effectively resolve complex technical issues while delivering a positive client experience.
More about Customer Engineer jobs
What cities are hiring for Customer Engineer jobs? Cities with the most Customer Engineer job openings:
What are the most commonly searched types of Customer Engineer jobs? The most popular types of Customer Engineer jobs are:
Who are the top companies hiring for Customer Engineer jobs? The top employers for Customer Engineer jobs are:
What states have the most Customer Engineer jobs? States with the most job openings for Customer Engineer jobs include:
Infographic showing various Customer Engineer job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $78,569 per year, or $37.8 per hour.

Customer Engineer

People Culture Talent

San Francisco, CA โ€ข On-site

Full-time

Posted 12 days ago


Job description

Job Summary:
People Culture Talent is recruiting for a Customer Engineer position with their valued client, an AI infrastructure company. The role involves serving as the technical backbone for customer relationships, designing and deploying solutions, and ensuring customer success through proactive engagement and collaboration with product teams.
Responsibilities:
โ€ข Customer Implementations โ€” Design, deploy, and optimize solutions tailored to customers' technical environments and business needs.
โ€ข Technical Consultation โ€” Serve as a trusted advisor to customer engineering teams as they navigate complex implementation challenges.
โ€ข Customer Success โ€” Promote onboarding, drive adoption, and ensure long-term success through proactive engagement.
โ€ข Product Feedback โ€” Recognize trends across customers and communicate insights back to the product team.
โ€ข Technical Troubleshooting โ€” Investigate and resolve integration issues, implementation barriers, and technical inquiries.
โ€ข Cross-Functional Collaboration โ€” Partner with engineering, product, and GTM teams to enhance the customer experience.
โ€ข Documentation & Enablement โ€” Create resources that empower customers and internal teams to operate more efficiently.
Qualifications:
Required:
โ€ข Solutions engineering, customer engineering, implementation, technical consulting, or developer support experience
โ€ข Strong technical foundations โ€” APIs, integrations, and modern software architectures aren't foreign to you
โ€ข Direct experience working with technical customers in complex environments
โ€ข Clear communication across a range of audiences โ€” from a junior engineer to a VP of Engineering
โ€ข A pattern recognition instinct. You notice recurring problems and do something about them
โ€ข Ownership mindset โ€” you stay with a problem until it's solved
Preferred:
โ€ข Experience with APIs, integrations, developer tools, or enterprise software is a strong plus
Company:
We partner with investors, founders, and ambitious teams at pivotal moments of growth, helping them build the people, talent, and leadership infrastructure required to scale with confidence. Founded in 2023, the company is headquartered in San Francisco, CA, US, , with a team of 2-10 employees. The company is currently Early Stage.