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Customer Engineer Jobs in Austin, TX (NOW HIRING)

Samsung Electronics

Foundry Customer Engineer

Austin, TX · On-site

$106K - $206K/yr

Position Summary The foundry customer engineer will manage the key customer 14nm FinFET production. This position requires attention to details and work with both customer and Fab seamlessly from NPI ...

Premier Cloud

Customer Engineer, Data & Analytics

Austin, TX · On-site

$113K - $136K/yr

As a Customer Engineer, Data & Analytics, you will be the technical expert in client-facing roles, focusing on designing and delivering data solutions on Google Cloud Platform, while collaborating ...

Civitas Learning

Customer Support Engineer

Austin, TX · On-site

The Customer Support Engineer provides ETL, data engineering, and product support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing ...

Orbotech

Customer Support Engineer

Austin, TX

$33.75 - $57.36/hr

The Customer Service Engineer represents the company to the customer and assumes accountability for customer satisfaction with service. The CSE assures the operational quality of the system equipment ...

KLA

Customer Support Engineer

Austin, TX · On-site

$33.75 - $57.36/hr

The Customer Service Engineer represents the company to the customer and assumes accountability for customer satisfaction with service. The CSE assures the operational quality of the system equipment ...

KLA Corporation

Customer Support Engineer

Austin, TX · On-site

$33.75 - $57.36/hr

The Customer Service Engineer represents the company to the customer and assumes accountability for customer satisfaction with service. The CSE assures the operational quality of the system equipment ...

KLA Corporation

Customer Support Engineer

Austin, TX · On-site

$33.75 - $57.36/hr

The Customer Service Engineer represents the company to the customer and assumes accountability for customer satisfaction with service. The CSE assures the operational quality of the system equipment ...

Orbotech

Customer Support Engineer

Austin, TX · On-site

$33.75 - $57.36/hr

The Customer Service Engineer represents the company to the customer and assumes accountability for customer satisfaction with service. The CSE assures the operational quality of the system equipment ...

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All JobsCustomer Engineer JobsCustomer Engineer Jobs in Austin, TX

Customer Engineer information

See Austin, TX salary details

$38.7K

$77.9K

$107.5K

How much do customer engineer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer engineer in Austin, TX is $77,878.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,400.00 and $89,200.00 per year, depending on experience, location, and employer.

What is a customer engineer?

Customer Engineers are technical professionals who provide support, installation, maintenance, and troubleshooting services for a company's products or systems, often directly at customer sites. They act as a bridge between the company and its clients, ensuring that technical issues are resolved swiftly and customer satisfaction is maintained. Customer Engineers may work in various industries, such as IT, manufacturing, or electronics, and are often responsible for training clients on product usage. Their role requires strong technical knowledge, communication skills, and the ability to solve problems efficiently.

How does a customer engineer typically collaborate with sales and product teams to address client needs?

Customer Engineers play a crucial role in bridging the gap between clients and internal teams. They often join sales representatives during client meetings to provide technical expertise, clarify product capabilities, and address technical concerns in real time. Additionally, they work closely with product teams to relay customer feedback, suggest improvements, and stay updated on new features or releases. This collaboration ensures that customer requirements are met efficiently, and that both pre-sales and post-sales technical support are aligned with the company's offerings.

What are the key skills and qualifications needed to thrive as a customer engineer, and why are they important?

To thrive as a Customer Engineer, you need a strong background in technical troubleshooting, systems integration, and relevant industry knowledge, often supported by a degree in computer science or engineering. Familiarity with operating systems, cloud platforms, networking tools, and certifications such as CompTIA, Microsoft, or Cisco are typically required. Excellent problem-solving abilities, communication, and customer service skills distinguish top performers in this role. These competencies ensure you can effectively resolve complex technical issues while delivering a positive client experience.

What is the difference between Customer Engineer vs Technical Support Engineer?

AspectCustomer EngineerTechnical Support Engineer
Required CredentialsBachelor's degree in engineering, computer science, or related field; certifications like Cisco, Microsoft are commonAssociate or bachelor's degree; certifications like CompTIA, Cisco, or vendor-specific certifications
Work EnvironmentCustomer sites, offices, or remote; involved in pre-sales, deployment, and post-sales supportCall centers, support centers, or remote; focused on troubleshooting and issue resolution
Employer & Industry UsageTech companies, networking firms, cloud providers; involved in client solutions and technical consultingIT service providers, hardware/software vendors; primarily troubleshooting and support roles

In summary, Customer Engineers typically have a broader role involving pre-sales, deployment, and ongoing support, often working directly with clients and requiring certifications in networking or cloud technologies. Technical Support Engineers focus mainly on troubleshooting and resolving technical issues, usually within support centers. Both roles require technical certifications but differ in scope and work environment.

How much do customer support engineers make?

Customer support engineers typically earn a median annual salary ranging from $60,000 to $90,000, depending on experience, location, and industry. Salaries can increase with specialized skills, certifications, and years of experience, especially in technical environments that require troubleshooting and technical knowledge of tools and systems.

What are the most commonly searched types of Customer Engineer jobs in Austin, TX?

The most popular types of Customer Engineer jobs in Austin, TX are:

What are popular job titles related to Customer Engineer jobs in Austin, TX?

For Customer Engineer jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Customer Engineer jobs in Austin, TX look for?

The top searched job categories for Customer Engineer jobs in Austin, TX are:

What cities near Austin, TX are hiring for Customer Engineer jobs?

Cities near Austin, TX with the most Customer Engineer job openings:

Customer Engineer jobs near you
Infographic showing various Customer Engineer job openings in Austin, TX as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $77,878 per year, or $37.4 per hour.

Foundry Customer Engineer

Samsung Electronics Co., Ltd.

Austin, TX • On-site

$106K - $206K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Samsung Electronics rating

6.7

Company rating: 6.7 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

129th of 161 rated electronics manufacturers

Job description

About Samsung Austin Semiconductor
Samsung is a world leader in advanced semiconductor technology, founded on the belief that the pursuit of excellence creates a better world. At Samsung Austin Semiconductor, we are Innovating Today to Power the Devices of Tomorrow.
Come innovate with us!
Position Summary
The foundry customer engineer will manage the key customer 14nm FinFET production. This position requires attention to details and work with both customer and Fab seamlessly from NPI (new product introduction) to production. The individual will act as the account liaison with the customer and all relevant functional teams at Samsung, leading cross-functional teams to achieve NPI and production milestones in order to accomplish company business goals.
Role and Responsibilities
Here's What You'll Be Responsible For:
  • Resides in Samsung Austin Fab to manage 14nm from NPI to production with customer and Fab team.
  • Partners with engineering and business groups to ensure new product introduction (NPI) activities are meeting customer schedule and technical requirements.
  • Stays on top of NPI progress and manages the communication with customer on the status of NPIs and logistics. It requires attention to details.
  • Manages foundry process control and process change documents.
  • Works with customer and factory in supporting production ramp, yield, and quality improvement.
  • Monitors factory performance on key customer indicators and initiates corrective action programs as needed with factor counterparts.
  • Contributes to the foundry engineering services and systems improvement.
  • Manages customer technical meetings and internal meetings.
  • Occasional travel to enhance internal or external communication.

Skills and Qualifications
Here's what you'll need:
  • 5+ years of experience in Semiconductor operations, packaging and supply chain management highly preferred.
  • Attention to details and strong customer communication skills required.
  • Knowledge of semiconductor process and packaging & testing technologies is highly preferred.
  • Strong troubleshooting and negotiating skills are preferred to resolve operational issues with customers.
  • International Asia-Pacific experience preferred.
  • Microsoft PowerPoint, Excel etc.
  • Previous work experience with major semiconductor foundry or Integrated Device Manufacturer companies preferred.
  • Previous project management experiences are preferred.

The current base salary range for this role is between $106,000 - $206,000. Individual base pay rates will depend on factors including duties, work location, education, skills, qualifications and experience. Total compensation for this position will include a competitive benefits package and may include participation in company incentive compensation programs, which are based on factors to include organizational and individual performance.
Total Rewards
At Samsung Austin Semiconductor, base pay is just one part of our total compensation package. The base compensation for this role will depend on education, experience, skills, and location.
We offer a comprehensive benefits package, including:
  • Medical, dental, and vision insurance
  • Life insurance and 401(k) matching with immediate vesting
  • Onsite café(s) and workout facilities
  • Paid maternity and paternity leave
  • Paid time off (PTO) + 2 personal holidays and 10 regular holidays
  • Wellness incentives and MORE

Eligible full-time employees (salaried or hourly) may also receive MBO bonuses based on company, division, and individual performance.
All positions at Samsung Austin Semiconductor are full-time on-site.
U.S. Export Control Compliance
This role may require access to information subject to U.S. export control laws. Applicants must be authorized to access such information or eligible for government authorization.
Trade Secrets Notice
By submitting an application, you agree not to disclose to Samsung-or encourage Samsung to use-any confidential or proprietary information (including trade secrets) belonging to a current or former employer or other entity.
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
* Samsung Electronics America, Inc. and its subsidiaries are committed to Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

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