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Entry Level Customer Success Engineer Jobs in Austin, TX

Simplex

Customer Success Engineer

Austin, TX

The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...

Simplex

Customer Success Engineer

Austin, TX · On-site

$80K - $120K/yr

The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...

Simplex

Customer Success Engineer

Austin, TX · On-site

The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...

Simplex

Customer Success Engineer

Austin, TX · On-site

$80K - $120K/yr

The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and ...

Inorsa

Customer Success Engineer - Wireless

Austin, TX · On-site

... engineering industries through automation tools. They are seeking a Wireless Solutions Architect to serve as a technical advisor for customers, helping them adopt and implement AI-powered telecom ...

Privy

Customer Success Manager

Austin, TX · On-site +1

Customer Success at Privy is about helping ecommerce brands unlock growth. We partner with ... Investigate customer questions and partner with Support, Product, Engineering, and Sales to drive ...

Austin BlueTech LLC

Customer Success Manager

Austin, TX · On-site

$60K - $75K/yr

Customer Success Manager Vendidit | Austin, Texas | Onsite | Full-time About Vendidit Vendidit is a ... Route technical questions to the engineering team with sufficient context for resolution without ...

Austin BlueTech LLC

Customer Success Manager

Austin, TX · On-site

$60K - $75K/yr

Customer Success Manager Vendidit | Austin, Texas | Onsite | Full-time About Vendidit Vendidit is a ... Route technical questions to the engineering team with sufficient context for resolution without ...

Way

Customer Success Associate

Austin, TX · On-site

We are seeking a Customer Success Associate to assist clients by leveraging Way for their experiential programming to drive ancillary revenue. The ideal candidate is a tech-savvy problem solver with ...

Way

Customer Success Associate

Austin, TX

We are seeking a Customer Success Associate to assist clients by leveraging Way for their experiential programming to drive ancillary revenue. The ideal candidate is a tech-savvy problem solver with ...

Cira Apps Ltd

Customer Success Manager

Austin, TX · On-site

Role Overview As aCustomer Success Managerat Cira Apps, you'll be the trusted guide for our ... engineering teams * Drive customer advocacy initiatives, including identifying and nurturing ...

Cira Apps Ltd

Customer Success Manager

Austin, TX · On-site

Role Overview As aCustomer Success Managerat Cira Apps,you'llbe the trusted guide for our customers ... sales, product, and engineering teams * Drive customer advocacy initiatives ...

goTransverse

Customer Success Specialist

Austin, TX · On-site

Here are just a few ways we invest in your growth, well-being, and success: * Professional ... Collaborate cross-functionally with Product, Engineering, and Support to advocate for customer ...

Gotransverse

Customer Success Specialist

Austin, TX · On-site

$70K - $80K/yr

Here are just a few ways we invest in your growth, well-being, and success: * Professional ... Collaborate cross-functionally with Product, Engineering, and Support to advocate for customer ...

Outpost

Customer Success Manager

Austin, TX · On-site

... Engineering. * Run the hypercare cadence with the customer. Daily during week one, tapering to ... Qualifications: * 5+ years in customer success, implementation, technical account management, or ...

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All JobsCustomer Success Engineer JobsEntry Level Customer Success Engineer JobsEntry Level Customer Success Engineer Jobs in Austin, TX

Entry Level Customer Success Engineer information

See Austin, TX salary details

$29.7K

$68.8K

$117K

How much do entry level customer success engineer jobs pay per year?

As of Aug 16, 2026, the average yearly pay for entry level customer success engineer in Austin, TX is $68,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $77,800.00 per year, depending on experience, location, and employer.

What does an entry level customer success engineer do?

An Entry Level Customer Success Engineer helps customers effectively use a company's products or services by providing technical support, troubleshooting issues, and ensuring clients achieve their desired outcomes. They often work closely with both the customer and internal teams to resolve problems and suggest best practices. Their goal is to build strong customer relationships, encourage product adoption, and ensure customer satisfaction, often serving as the first point of contact for technical inquiries.

What are some typical challenges faced by entry level customer success engineers, and how can they effectively overcome them?

Entry Level Customer Success Engineers often encounter challenges such as managing multiple customer requests, learning to prioritize issues, and adapting to various client needs and technical environments. Building strong communication skills and seeking guidance from experienced team members can help navigate these challenges. Additionally, leveraging internal knowledge bases, attending regular product training sessions, and developing a strong understanding of the company's offerings are essential for success and professional growth in this role.

What are the key skills and qualifications needed to thrive as an entry level customer success engineer?

To thrive as an Entry Level Customer Success Engineer, you need a basic understanding of technical concepts, problem-solving abilities, and a relevant degree such as computer science or information technology. Familiarity with CRM systems, ticketing tools like Zendesk or Salesforce, and basic troubleshooting of software platforms is typically required. Strong communication, active listening, and a customer-centric mindset help build rapport and address client needs effectively. These skills and qualities enable you to resolve technical issues efficiently and foster long-term customer satisfaction and retention.

What are the most commonly searched types of Customer Success Engineer jobs in Austin, TX?

The most popular types of Customer Success Engineer jobs in Austin, TX are:

What are popular job titles related to Entry Level Customer Success Engineer jobs in Austin, TX?

For Entry Level Customer Success Engineer jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success Engineer jobs in Austin, TX look for?

The top searched job categories for Entry Level Customer Success Engineer jobs in Austin, TX are:

Entry Level Customer Success Engineer jobs near you
Infographic showing various Entry Level Customer Success Engineer job openings in Austin, TX as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $68,752 per year, or $33.1 per hour.

Customer Success Engineer

Simplex

Austin, TX

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

This position is fully in-office, M-F in Northwest Austin, TX. Relocation reimbursement is offered for this role if moving from outside the greater Austin, TX area. This is a base + commission role.

The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV). You will be the authority on data, optimization, and support. Learn and sharpen your SQL skills and diagnose integration issues using products like Postman. You will help onboard some of the nation’s top companies working in partnership with Account Executives, Account Managers and fellow CX engineers to present a cohesive, team-oriented approach to customers.

As a Customer Success Engineer, you will: 

  • Accurately onboard clients onto the platform
  • Continually monitor dedicated accounts and make optimizations (bids, budgets, segmentation and overall ROI) to facilitate best performance and consistent improvement, budget fulfillment and overall client retention quarter over quarter  
  • Become a product expert and influence the product roadmap.
  • Provide appropriate product suggestions on a client-by-client basis  
  • Minimize churn by enlisting all available corporate resources to solve problems & drive results 
  • Prepare and conduct regularly scheduled trend and metric reviews with clients  
  • Resolve technical, product and account issues as they occur  
  • Accurately document all relevant activity in Salesforce  

What we are looking for in a highly qualified candidate: 

  • Current Bachelor's degree (or expected graduation by May 2026) from a top school.
  • Demonstrated interest in data / analytics. Willingness to learn and utilize SQL
  • Very adaptable and open to change in a fast-paced team environment  
  • High level of natural curiosity to challenge the status quo
  • Excellent verbal and written communication, presentation, and interpersonal skills 
  • Must be eligible to work permanently in the United States without employer sponsorship  at any time now or in the future

 Benefits: 

  • Highly competitive salary & total compensation
  • Company-paid gym membership or Classpass 
  • Comprehensive, company-paid health, vision, and dental insurance premiums for you and your dependents 
  • 401(k) retirement plan with 3% employer contribution 
  • Paid company holidays and unlimited PTO
  • Awesome company events


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