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Entry Level Customer Success Engineer Jobs in Austin, TX

SCALIS

Customer Success Manager

Austin, TX · On-site

$70 - $110/hr

Own the customer journey: setup, onboarding, adoption, and long-term success. * Capture and ... Be the voice of the user in product and engineering decisions. * Assist the contract process with ...

New

Gotransverse

Customer Success Specialist

Austin, TX · On-site

$70K - $80K/yr

Here are just a few ways we invest in your growth, well-being, and success: * Professional ... Collaborate cross-functionally with Product, Engineering, and Support to advocate for customer ...

Loman, Inc.

Customer Success Manager

Austin, TX · On-site

$70 - $90/hr

About the Role The Customer Success Manager owns Loman's restaurants from post-go-live through ... Sharp, structured feedback into Product, Engineering, and Onboarding -- and close the loop back ...

Outpost

Customer Success Manager

Austin, TX · On-site

... Engineering. * Run the hypercare cadence with the customer. Daily during week one, tapering to ... Qualifications: * 5+ years in customer success, implementation, technical account management, or ...

Invicti

Customer Success Manager, Latam

Austin, TX · On-site

$90 - $120/hr

Our Customer Success Manager role is a fantastic opportunity for you if you are a customer-focused ... Working cross-functionally with Sales, Marketing, Product, Engineering, and Development Teams to ...

Workiva

Spring 2027 Intern - Customer Success

Austin, TX · On-site +1

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... September 27, 2026 Engineering postings close: October 2, 2026 Interviews: Early to mid October ...

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All JobsCustomer Success Engineer JobsEntry Level Customer Success Engineer JobsEntry Level Customer Success Engineer Jobs in Austin, TX

Entry Level Customer Success Engineer information

See Austin, TX salary details

$29.7K

$68.8K

$117K

How much do entry level customer success engineer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for entry level customer success engineer in Austin, TX is $68,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $77,800.00 per year, depending on experience, location, and employer.

What does an entry level customer success engineer do?

An Entry Level Customer Success Engineer helps customers effectively use a company's products or services by providing technical support, troubleshooting issues, and ensuring clients achieve their desired outcomes. They often work closely with both the customer and internal teams to resolve problems and suggest best practices. Their goal is to build strong customer relationships, encourage product adoption, and ensure customer satisfaction, often serving as the first point of contact for technical inquiries.

What are the key skills and qualifications needed to thrive as an entry level customer success engineer?

To thrive as an Entry Level Customer Success Engineer, you need a basic understanding of technical concepts, problem-solving abilities, and a relevant degree such as computer science or information technology. Familiarity with CRM systems, ticketing tools like Zendesk or Salesforce, and basic troubleshooting of software platforms is typically required. Strong communication, active listening, and a customer-centric mindset help build rapport and address client needs effectively. These skills and qualities enable you to resolve technical issues efficiently and foster long-term customer satisfaction and retention.

What are some typical challenges faced by entry level customer success engineers, and how can they effectively overcome them?

Entry Level Customer Success Engineers often encounter challenges such as managing multiple customer requests, learning to prioritize issues, and adapting to various client needs and technical environments. Building strong communication skills and seeking guidance from experienced team members can help navigate these challenges. Additionally, leveraging internal knowledge bases, attending regular product training sessions, and developing a strong understanding of the company's offerings are essential for success and professional growth in this role.

What are the most commonly searched types of Customer Success Engineer jobs in Austin, TX?

The most popular types of Customer Success Engineer jobs in Austin, TX are:

What are popular job titles related to Entry Level Customer Success Engineer jobs in Austin, TX?

For Entry Level Customer Success Engineer jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success Engineer jobs in Austin, TX look for?

The top searched job categories for Entry Level Customer Success Engineer jobs in Austin, TX are:

Entry Level Customer Success Engineer jobs near you
Infographic showing various Entry Level Customer Success Engineer job openings in Austin, TX as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $68,752 per year, or $33.1 per hour.

Customer Success Manager

SCALIS

Austin, TX • On-site

$70 - $110/hr

Other

Medical, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Hey - Let's find your next opportunity

We’re building Reflow, a workforce and workflow intelligence platform that helps teams improve performance with a deep understanding of how we work. Partners get excited after the first demo, now we need someone who can turn that spark into adoption, retention, and growth.

What you’ll do
  • Own the customer journey: setup, onboarding, adoption, and long-term success.
  • Capture and structure customer feedback: Be the voice of the user in product and engineering decisions.
  • Assist the contract process with new partners, working closely with our legal team to keep things smooth and fast.
  • Build strong relationships that lead to expansions and renewals.
  • Create and refine the playbook: Onboarding processes, success metrics, touchpoints.
  • Partner with founders on GTM experiments and jump into “whatever’s needed” as we scale.
Who you are
  • Entrepreneurial: Former founder, early employee, or operator who thrives in ambiguity.
  • Analytical skills: Technical, finance, economics or product background
  • Customer-facing pro: You know how to excite, guide, and close.
  • Sharp communicator: Written, verbal, and human.
  • Curious and strategic: You dig into workflows, uncover pain, and use insights to shape product and company direction.
  • Methodical: You keep yourself, your customers, and your teammates on track by creating clear templates and playbooks.
Bonus Points
  • Background in B2B SaaS, enterprise software, or data-heavy products
  • Familiarity with analytics platforms, BI tools, workflow systems, or automation software
  • Experience supporting enterprise customers through security, data access, or compliance reviews
  • Be an early, high-impact hire, working directly with the founders as a founding member
  • Influence product roadmap, and helping define the culture of how we work with customers
  • Drive growth, contribute to PMF, GTM explorations

We’re open to you starting part‑time and evolving into full‑time (contract or W2).

Health Insurance

401(k)

Paid Time Off (PTO)

Paid Holidays

Vision Insurance

Remote Work

Relocation Assistance

Preferred Skills

Customer Facing

Sharp communicator: Written, verbal, and human.

Curious and strategic: You dig into workflows, uncover pain, and use insights to shape product and company direction.

Methodical: You keep yourself, your customers, and your teammates on track by creating clear templates and playbooks.

Technical, product, GTM or ops background

Experienced in B2B, enterprise, productivity / analytics / BI / data products

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