Job Summary:
Loft Orbital is a company that provides governments, companies, and research institutions with a fast, reliable, and simple way to deploy missions in orbit. The Customer Delivery Engineer will own the end-to-end deployment and execution of customer satellite missions, serving as the primary technical interface and ensuring mission success through various stages of the mission lifecycle.
Responsibilities:
โข Serve as the primary technical interface for customer missions, aligning on objectives, managing expectations, and ensuring mission success
โข Own the full mission lifecycle, from requirements definition and ConOps design through launch, commissioning, on-orbit execution, anomaly triage, and long-term optimization
โข Operate Loft spacecraft and payloads on orbit, driving mission execution, anomaly resolution, and performance optimization across the fleet
โข Work directly with customers to design and implement mission applications on Loftโs API and operational framework, enabling effective and scalable on-orbit operations
โข Develop mission tooling and automation in Python to improve reliability, adoption, and operational scale
โข Translate operational experience and customer feedback into concrete product improvements and roadmap input
Qualifications:
Required:
โข 3+ years of experience in an operational engineering environment, such as satellite operations, forward deployed engineering, production infrastructure, backend or platform engineering for live products, or other mission-critical systems
โข Experience owning or significantly contributing to production systems operating in real-world, mission-critical environments
โข Experience diagnosing and resolving issues in complex, multi-layered systems by tracing failures across interfaces and dependencies
โข Strong Python scripting skills and comfort building automation for operational systems
โข Experience working across software systems, APIs, and infrastructure such as Docker or similar DevOps environments
โข Ability to operate effectively in dynamic, high-pressure environments where requirements evolve and real-time decisions matter
โข Strong communication skills and experience working directly with customers or cross-functional stakeholders
Preferred:
โข Experience with satellite operations, spacecraft commissioning, or AIT
โข Experience with spacecraft subsystems such as guidance and control, power systems, or communications systems
โข Experience integrating external systems into larger operational architectures
โข Experience with configuration languages such as CUE
โข Experience operating within a full product lifecycle, translating real-world usage and feedback into system or tooling improvements
โข Experience working with international or cross-cultural teams
Company:
Loft Orbital leases space on satellites for any organization to collect information about the Earth, from space. Founded in 2017, the company is headquartered in San Francisco, USA, with a team of 201-500 employees. The company is currently Growth Stage.