Loft Orbital
Loft Orbital

60 Loft Orbital Customer Engineer Jobs Hiring Near You

Loft Orbital is a company that provides governments, companies, and research institutions with a fast and reliable way to deploy missions in orbit. As a Frontend Engineer, you will work on refining ...

Loft Orbital Solutions is a company that provides governments, companies, and research institutions with a fast, reliable, and simple way to deploy missions in orbit. As a Frontend Engineer, you will ...

Loft Orbital Solutions is a company that provides governments, companies, and research institutions with a fast, reliable, and simple way to deploy missions in orbit. As a Frontend Engineer, you will ...

Loft Orbital is a company that simplifies space missions for various clients. As a Frontend Engineer, you will work on enhancing the UI of satellite operations software and collaborate with the ...

Loft Orbital is a company that simplifies space missions for various clients. As a Frontend Engineer, you will work on enhancing the UI of satellite operations software and collaborate with the ...

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Customer Delivery Engineer

Customer Delivery Engineer

Loft Orbital

San Francisco, CA โ€ข On-site

Full-time

Posted 9 days ago


Job description

Job Summary:
Loft Orbital is a company that provides governments, companies, and research institutions with a fast, reliable, and simple way to deploy missions in orbit. The Customer Delivery Engineer will own the end-to-end deployment and execution of customer satellite missions, serving as the primary technical interface and ensuring mission success through various stages of the mission lifecycle.
Responsibilities:
โ€ข Serve as the primary technical interface for customer missions, aligning on objectives, managing expectations, and ensuring mission success
โ€ข Own the full mission lifecycle, from requirements definition and ConOps design through launch, commissioning, on-orbit execution, anomaly triage, and long-term optimization
โ€ข Operate Loft spacecraft and payloads on orbit, driving mission execution, anomaly resolution, and performance optimization across the fleet
โ€ข Work directly with customers to design and implement mission applications on Loftโ€™s API and operational framework, enabling effective and scalable on-orbit operations
โ€ข Develop mission tooling and automation in Python to improve reliability, adoption, and operational scale
โ€ข Translate operational experience and customer feedback into concrete product improvements and roadmap input
Qualifications:
Required:
โ€ข 3+ years of experience in an operational engineering environment, such as satellite operations, forward deployed engineering, production infrastructure, backend or platform engineering for live products, or other mission-critical systems
โ€ข Experience owning or significantly contributing to production systems operating in real-world, mission-critical environments
โ€ข Experience diagnosing and resolving issues in complex, multi-layered systems by tracing failures across interfaces and dependencies
โ€ข Strong Python scripting skills and comfort building automation for operational systems
โ€ข Experience working across software systems, APIs, and infrastructure such as Docker or similar DevOps environments
โ€ข Ability to operate effectively in dynamic, high-pressure environments where requirements evolve and real-time decisions matter
โ€ข Strong communication skills and experience working directly with customers or cross-functional stakeholders
Preferred:
โ€ข Experience with satellite operations, spacecraft commissioning, or AIT
โ€ข Experience with spacecraft subsystems such as guidance and control, power systems, or communications systems
โ€ข Experience integrating external systems into larger operational architectures
โ€ข Experience with configuration languages such as CUE
โ€ข Experience operating within a full product lifecycle, translating real-world usage and feedback into system or tooling improvements
โ€ข Experience working with international or cross-cultural teams
Company:
Loft Orbital leases space on satellites for any organization to collect information about the Earth, from space. Founded in 2017, the company is headquartered in San Francisco, USA, with a team of 201-500 employees. The company is currently Growth Stage.