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13 Barco Customer Engineer Jobs Hiring Near You

Barco

Global Technology Engineer

Santa Fe, NM · On-site

Global Technology Engineer Delivers end to end remote technical suppport and some on site support for Barco's Video Wall and Control products. Establishes a good relationship with both end-customers ...

Barco

Customer Success Project Manager

Duluth, GA · On-site

Barco is looking for a highly motivated and customer-focused professional to join our Control Rooms ... Coordinate activities between customers, sales teams, service teams, engineering, product ...

Barco

Presales Engineer

Dallas, TX · On-site

This role requires a customer-first mindset, the ability to translate technical concepts into user ... D&I Statement At Barco, innovation drives everything we do. We believe that diversity fuels ...

Barco

Customer Success Project Manager

North Metro, GA · On-site

Barco is looking for a highly motivated and customer-focused professional to join our Control Rooms ... Coordinate activities between customers, sales teams, service teams, engineering, product ...

BARCO

Global Technology Engineer

Santa Fe, NM · On-site

$80 - $110/hr

Global Technology Engineer Location: Santa Fe, NM, US Global Technology Engineer Delivers end to ... Barco's Video Wall and Control products. Establishes a good relationship with both end-customers ...

BARCO

WI · On-site

$90 - $120/hr

As a senior engineer, you will use your optical engineering skills to develop advanced projection ... Willing to travel occasionally to Barco locations, suppliers, or customers worldwide. Benefits

BARCO

WI · On-site

$69.07 - $103.60/hr

At Barco Control Rooms, we develop software that enables operators to monitor, analyze and act on ... We believe that diversity fuels creativity, bringing us closer to our colleagues and customers.

Barco

Global Technology Engineer

Santa Fe, NM · On-site

Global Technology Engineer Delivers end to end remote technical suppport and some on site support for Barco's Video Wall and Control products. Establishes a good relationship with both end-customers ...

BARCO

Presales Engineer

Dallas, TX · On-site

$110 - $160/hr

This role requires a customer-first mindset, the ability to translate technical concepts into user ... D&I Statement At Barco, innovation drives everything we do. We believe that diversity fuels ...

Barco

Presales Engineer

Dallas, TX · On-site

As a Presales Engineer, you will play a key role in supporting sales teams by combining technical ... This role requires a customer-first mindset, the ability to translate technical concepts into user ...

Barco

Presales Engineer

Chicago, IL · On-site

As a Presales Engineer, you will play a key role in supporting sales teams by combining technical ... This role requires a customer-first mindset, the ability to translate technical concepts into user ...

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Infographic showing various Customer Engineer job openings at Barco in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Global Technology Engineer

Barco

Santa Fe, NM • On-site

Full-time

Posted 6 days ago

Job description

Global Technology Engineer
Delivers end to end remote technical suppport and some on site support for Barco's Video Wall and Control products. Establishes a good relationship with both end-customers and partners and is a trusted source to drive customer satisfaction. Provides product and system training or demos to peers, customers and partners, in order to ensure knowledge and information dissemination.
Main accountabilities:
  1. Provides technical support and expertise, in order to obtain customer acceptance and satisfaction. Provides feedback to the service requester on the status of the problem, take corrective actions and anticipates resolution time.
  2. Reports discrepancies from partners and customers upon completion of installation or support operations, in order to give valuable feedback to management.
  3. Participate in the improvement of the process and products.
  1. Escalates open customer issues to R&D, in order to have a clear, accurate and up to date documentation on company service activities. Logs necessary information on time in CRM system
  1. Maintains high customer satsifaction through professional customer relations via phone/e-mail, or other available service tools, and performs customer visits occasionally to assess product/service satisfaction and to promote any new product ideas or current product improvements.
  1. Provides Barco product technical support to the rest of the organization.
  1. Performs in-house/onsite/remote training for customers & partners, customizing and maintaining training equipment. Translates existing training material when appropriate.
  2. Resolves issues through ordering the necessary resources, both material and labor, after verifying technical compatibility, logistical possibilities and required competencies.
  3. Detects quality issues and forward all relevant information to the appropriate escalation channel. Reviews the results of corrective actions.
  1. Leads other special technical departmental projects and perform other duties as assigned by leadership.

Experience:
  • Must have an extensive understanding of video wall software programs, hardware components, and networking protocols.
  • Certified and recognized as an expert with video wall and Control products.
  • Experience with Sales Force and SAP to create cases, RMAs, work orders and documentation.
  • Expericence within a call center environment.
  • Understands servicel level agreements and expericne to meet contractal requirements.
  • Experience dealing with complex technical issues.
  • Orgnaizaiton agility to interact with different stakeholders within the Business Units.
  • Bachelors degree (Electronics, Engineering, Computer Science, Networking) or 5 years of industry experience within Networking, AV and Meeting Collaboration space.

Competencies:
  • Build relationships & promote collaboration
  • Solid technical background
  • Drive for results
  • Continuous improvement mindset
  • Focus on Customers

Education:
  • Technical Bachelor, or equivalent through experience.
  • Industy standard networking certifications or equilivent experience.

We are committed to conducting our business activities with the highest standards of integrity, responsibility and compliance across all aspects of our operations. This includes adherence to applicable laws, regulations and internal policies related to ethical conduct, quality standards, cyber security, sustainability, data protection & confidentiality and safety.
D&I Statement
At Barco, innovation drives everything we do. We believe that diversity fuels creativity, bringing us closer to our colleagues and customers. Inclusion and equity aren't just values-they're core capabilities that propel us toward our shared goals and mission.
Read here how we do this
About Barco
Think of images, and you think of Barco. We're a global tech company creating AV solutions that help professionals succeed when it matters most. Our mission? To visualize and connect the world - from better patient outcomes in healthcare to smarter decision-making and collaboration in enterprise and unforgettable experiences in entertainment.
At Barco, your ideas matter. You'll learn, grow, and make an impact in a workplace that values your perspective and supports a healthy work-life balance.
And the best part? You'll team up with 3,500+ visioneers who thrive on curiosity, fuel creativity, and push boundaries together.
Innovation starts with you! Ready to make it happen?

Apply