Customer Engineer
Auburn, NY · On-site
$22 - $24/hr
Customer Engineer Here are some of the tasks that our field service technicians do each day ... At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are ...
66 Lancesoft Customer Engineer Jobs Hiring Near You
Customer Engineer
Auburn, NY · On-site
$22 - $24/hr
Customer Engineer Here are some of the tasks that our field service technicians do each day ... At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are ...
Customer Engineer
Arvada, CO · On-site
$20 - $23/hr
ITE or Polytechnic in Electronics and Communications Engineering Works well with minimal ... LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the ...
Customer Engineer
Arvada, CO · On-site
$20 - $23/hr
ITE or Polytechnic in Electronics and Communications Engineering Works well with minimal ... LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the ...
Customer Engineer
Arvada, CO · On-site
$20 - $23/hr
ITE or Polytechnic in Electronics and Communications Engineering Works well with minimal ... LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the ...
Customer Engineer
Arvada, CO · On-site
$20 - $23/hr
ITE or Polytechnic in Electronics and Communications Engineering Works well with minimal ... LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the ...
Customer Engineer
Auburn, NY · On-site
$22 - $24/hr
Customer Engineer Here are some of the tasks that our field service technicians do each day ... At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are ...
Customer Engineer
Auburn, NY · On-site
$22 - $24/hr
Customer Engineer Here are some of the tasks that our field service technicians do each day ... At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are ...
Customer Engineer
Auburn, NY · On-site
$22 - $24/hr
Customer Engineer Here are some of the tasks that our field service technicians do each day ... At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are ...
Customer Engineer
Auburn, NY · On-site
$22 - $24/hr
Customer Engineer Here are some of the tasks that our field service technicians do each day ... At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are ...
Customer Engineer
Arvada, CO · On-site
$20 - $23/hr
ITE or Polytechnic in Electronics and Communications Engineering Works well with minimal ... LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the ...
Customer Engineer
Arvada, CO · On-site
$20 - $23/hr
ITE or Polytechnic in Electronics and Communications Engineering Works well with minimal ... LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the ...
Customer Engineer
College Station, TX · On-site
LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Customer Engineer
College Station, TX · On-site
LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Customer Engineer
College Station, TX · On-site
LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Customer Engineer
College Station, TX · On-site
LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Customer Engineer
Bethany, OK · On-site
LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Customer Engineer
Bethany, OK · On-site
LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Customer Engineer
Bethany, OK · On-site
LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Customer Engineer
Bethany, OK · On-site
LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Customer Engineer
Bethany, OK · On-site
LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Customer Engineer
Bethany, OK · On-site
LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Customer Engineer
College Station, TX · On-site
LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Customer Engineer
College Station, TX · On-site
LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Customer Engineer
Agoura Hills, CA · On-site
$24 - $25/hr
... customer issues until resolution according to SLA agreements. • Practices security safety ... Lancesoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to ...
Customer Engineer
Agoura Hills, CA · On-site
$24 - $25/hr
... customer issues until resolution according to SLA agreements. • Practices security safety ... Lancesoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to ...
Customer Engineer
Agoura Hills, CA · On-site
$24 - $25/hr
... customer issues until resolution according to SLA agreements. • Practices security safety ... Lancesoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to ...
Customer Engineer
Agoura Hills, CA · On-site
$24 - $25/hr
... customer issues until resolution according to SLA agreements. • Practices security safety ... Lancesoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to ...
Customer Engineer
$24 - $25/hr
... customer issues until resolution according to SLA agreements. • Practices security safety ... Lancesoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to ...
Customer Engineer
$24 - $25/hr
... customer issues until resolution according to SLA agreements. • Practices security safety ... Lancesoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to ...
Field Service Technician Duration: 06 Months Contract (Subject to change based on customer ... LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to ...
Field Service Technician Duration: 06 Months Contract (Subject to change based on customer ... LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to ...
Field Service Technician Duration: 06 Months Contract (Subject to change based on customer ... LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to ...
Field Service Technician Duration: 06 Months Contract (Subject to change based on customer ... LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to ...
Field Service Technician Duration: 06 Months Contract (Subject to change based on customer ... LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to ...
Field Service Technician Duration: 06 Months Contract (Subject to change based on customer ... LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to ...
Field Customer Technician Duration: 06 Months Contract (Extension Possible) Location: Denver, CO ... Lancesoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to ...
Field Customer Technician Duration: 06 Months Contract (Extension Possible) Location: Denver, CO ... Lancesoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to ...
Customer Engineer
Antioch, TN · On-site
$22.50/hr
Job Title Customer Engineer Location Nashville, TN Payrate $22.50/Hour. Role Overview: Here are some of the tasks that our field service technicians do each day: * Perform minor maintenance, repairs ...
Customer Engineer
Antioch, TN · On-site
$22.50/hr
Job Title Customer Engineer Location Nashville, TN Payrate $22.50/Hour. Role Overview: Here are some of the tasks that our field service technicians do each day: * Perform minor maintenance, repairs ...
LanceSoft Jobs Information
What are the key skills and qualifications needed to thrive as a Customer Engineer, and why are they important?
To thrive as a Customer Engineer, you need a strong background in technical troubleshooting, systems integration, and relevant industry knowledge, often supported by a degree in computer science or engineering. Familiarity with operating systems, cloud platforms, networking tools, and certifications such as CompTIA, Microsoft, or Cisco are typically required. Excellent problem-solving abilities, communication, and customer service skills distinguish top performers in this role. These competencies ensure you can effectively resolve complex technical issues while delivering a positive client experience.
How does a Customer Engineer typically collaborate with sales and product teams to address client needs?
Customer Engineers play a crucial role in bridging the gap between clients and internal teams. They often join sales representatives during client meetings to provide technical expertise, clarify product capabilities, and address technical concerns in real time. Additionally, they work closely with product teams to relay customer feedback, suggest improvements, and stay updated on new features or releases. This collaboration ensures that customer requirements are met efficiently, and that both pre-sales and post-sales technical support are aligned with the company's offerings.
What are Customer Engineers?
Customer Engineers are technical professionals who provide support, installation, maintenance, and troubleshooting services for a company's products or systems, often directly at customer sites. They act as a bridge between the company and its clients, ensuring that technical issues are resolved swiftly and customer satisfaction is maintained. Customer Engineers may work in various industries, such as IT, manufacturing, or electronics, and are often responsible for training clients on product usage. Their role requires strong technical knowledge, communication skills, and the ability to solve problems efficiently.
What is the difference between Customer Engineer vs Technical Support Engineer?
| Aspect | Customer Engineer | Technical Support Engineer |
|---|---|---|
| Required Credentials | Bachelor's degree in engineering, computer science, or related field; certifications like Cisco, Microsoft are common | Associate or bachelor's degree; certifications like CompTIA, Cisco, or vendor-specific certifications |
| Work Environment | Customer sites, offices, or remote; involved in pre-sales, deployment, and post-sales support | Call centers, support centers, or remote; focused on troubleshooting and issue resolution |
| Employer & Industry Usage | Tech companies, networking firms, cloud providers; involved in client solutions and technical consulting | IT service providers, hardware/software vendors; primarily troubleshooting and support roles |
In summary, Customer Engineers typically have a broader role involving pre-sales, deployment, and ongoing support, often working directly with clients and requiring certifications in networking or cloud technologies. Technical Support Engineers focus mainly on troubleshooting and resolving technical issues, usually within support centers. Both roles require technical certifications but differ in scope and work environment.
What other companies are hiring for Customer Engineer jobs?
What are the most popular jobs at Lancesoft?
What are the most popular categories at Lancesoft?
$22 - $24/hr
Full-time
Medical, Dental, Vision, Life, Retirement
Posted 15 days ago
Job description
Job Title: Customer Engineer
Job Description:
Here are some of the tasks that our field service technicians do each day:
The Field Service Technician position may require the following:
Basic Qualifications:
Required Availability, Experience, and Skillset:
Preferred Qualifications:
• An associate degree is preferred.
• Previous experience with NCR or similar equipment is preferred.
Location: Syracuse, NY (Onsite)
Compensation:$22.00 - $24.00 per hour on W2
Benefits:
At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:
• Four options of medical Insurance
• Dental and Vision Insurance
• 401k Contributions
• Critical Illness Insurance
• Voluntary Permanent Life Insurance
• Accident Insurance
• Other Employee Perks
About LanceSoft
LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch
Equal Opportunity Statement:
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Job Description:
Here are some of the tasks that our field service technicians do each day:
- Perform minor maintenance, repairs, and component replacement at the module level.
- Maintains parts inventory and related records.
- Provides status reports throughout the service repair.
- Diagnose problems based on the information provided in the call and through the error logs on the ATM.
- Responsible for ownership of customer issues until resolution according to SLA agreements.
- Practices security safety procedures when working with ATM's and or within financial institution.
- Complete ** specific Training and certifications.
- Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required.
The Field Service Technician position may require the following:
- May require bending/squatting, walking/standing /sitting for prolonged periods.
- May require prolonged travel based on your service area.
- Carry and or lift a tool kit/parts of varying weights (1- 50 lbs.)
- You may be dispatched daily on a call-by-call basis or have a daily schedule.
- You may be required to work on rotating shifts, nights, and or weekends.
Basic Qualifications:
- High School Diploma or equivalent 0-1 years of related experience.
- Reliable transportation.
- A smart phone to receive work orders on and access support documentation. Android or iPhone.
- Have basic tools: Tools are not supplied. #1 and #2 flathead and Philips screw drivers are most common.
Required Availability, Experience, and Skillset:
- Must have the ability to work a flexible schedule including nights, weekends, overtime, flex shifts, and on-call.
- Must have a high level of personal integrity and work well with minimal supervision.
- Must have Basic Electrical and Mechanical aptitude, skillset, and knowledge.
- Must have good problem-solving skills, be able to pick up new skills quickly, and work well under pressure.
Preferred Qualifications:
• An associate degree is preferred.
• Previous experience with NCR or similar equipment is preferred.
Location: Syracuse, NY (Onsite)
Compensation:$22.00 - $24.00 per hour on W2
Benefits:
At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:
• Four options of medical Insurance
• Dental and Vision Insurance
• 401k Contributions
• Critical Illness Insurance
• Voluntary Permanent Life Insurance
• Accident Insurance
• Other Employee Perks
About LanceSoft
LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch
Equal Opportunity Statement:
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
About LanceSoft
Sourced by ZipRecruiter
Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.
Industry
Recruiting and staffing services
Company size
1,001 - 5,000 Employees
Headquarters location
Herndon, VA, US
Year founded
2000