LanceSoft
LanceSoft

64 Lancesoft Customer Engineer Jobs Hiring Near You

Maintain ownership of customer issues through resolution in accordance with service level agreements. * Follow established security and safety procedures while working on ATM equipment and at ...

... customer issues until resolution according to SLA agreements. • Practices security safety procedures when working with ATM's and or within financial institution. • Complete specific Training and ...

Responsible for ownership of customer issues until resolution according to SLA agreements. * Practices security safety procedures when working with ATM's and or within financial institution.

... of customer issues until resolution according to SLA agreements. • Practices security safety procedures when working with ATM's and or within financial institution. • Complete *** specific ...

Responsible for ownership of customer issues until resolution according to SLA agreements. * Practices security safety procedures when working with ATM's and or within financial institution.

Customer Engineer

Seattle, WA · On-site

$20 - $22/hr

Responsible for ownership of customer issues until resolution according to SLA agreements. * Practices security safety procedures when working with ATM's and or within financial institution.

Customer Engineer

Chicago, IL · On-site

$20 - $22/hr

Responsible for ownership of customer issues until resolution according to SLA agreements. * Practices security safety procedures when working with ATM's and or within financial institution.

Customer Engineer

Auburn, WA · On-site

$20 - $21/hr

Responsible for ownership of customer issues until resolution according to SLA agreements. * Practices security safety procedures when working with ATM's and or within financial institution.

... customer issues until resolution according to SLA agreements. • Practices security safety procedures when working with ATM's and or within financial institution. • Complete specific Training and ...

Customer Engineer

Seattle, WA · On-site

$20 - $22/hr

Responsible for ownership of customer issues until resolution according to SLA agreements. * Practices security safety procedures when working with ATM's and or within financial institution.

Customer Engineer

Allenton, WI · On-site

$20 - $22/hr

... customer issues until resolution according to SLA agreements. • Practices security safety procedures when working with ATM's and or within financial institution. • Complete specific Training and ...

Customer Engineer

Bowling Green, VA · On-site

$22 - $24/hr

Responsible for ownership of customer issues until resolution according to SLA agreements. * Practices security safety procedures when working with ATM's and or within financial institution.

Customer Engineer

Auburn, WA · On-site

$20 - $21/hr

Responsible for ownership of customer issues until resolution according to SLA agreements. * Practices security safety procedures when working with ATM's and or within financial institution.

Customer Engineer

Seattle, WA · On-site

$20 - $22/hr

Responsible for ownership of customer issues until resolution according to SLA agreements. * Practices security safety procedures when working with ATM's and or within financial institution.

Customer Engineer

Seattle, WA · On-site

$20 - $22/hr

Responsible for ownership of customer issues until resolution according to SLA agreements. * Practices security safety procedures when working with ATM's and or within financial institution.

Responsible for ownership of customer issues until resolution according to SLA agreements. * Practices security safety procedures when working with ATM's and or within financial institution.

Customer Engineer

Seattle, WA · On-site

$20 - $22/hr

Responsible for ownership of customer issues until resolution according to SLA agreements. * Practices security safety procedures when working with ATM's and or within financial institution.

Customer Engineer

Chicago, IL · On-site

$20 - $22/hr

Responsible for ownership of customer issues until resolution according to SLA agreements. * Practices security safety procedures when working with ATM's and or within financial institution.

Responsible for ownership of customer issues until resolution according to SLA agreements. * Practices security safety procedures when working with ATM's and or within financial institution.

Customer Engineer

Baltimore, MD · On-site

$22 - $24/hr

Responsible for ownership of customer issues until resolution according to SLA agreements. * Practices security safety procedures when working with ATM's and or within financial institution.

Showing results 41-60

Full-time

Re-posted 2 days ago


Job description

Position Summary:

The Field Service Technician is responsible for troubleshooting, servicing, maintaining, and repairing ATM equipment at customer locations. This position involves performing maintenance and component replacement at the module level, managing parts inventory, documenting service activities, and ensuring customer issues are resolved according to established service agreements. Training will be provided for candidates with little or no prior industry experience.

Key Responsibilities:
  • Perform minor maintenance, repairs, and component replacement at the module level.
  • Maintain parts inventory and associated records.
  • Provide status updates throughout the repair process.
  • Diagnose issues using information provided in service calls and equipment error logs.
  • Maintain ownership of customer issues through resolution in accordance with service level agreements.
  • Follow established security and safety procedures while working on ATM equipment and at financial institutions.
  • Complete required training and certification programs.
  • Accurately document service calls, activities, and required reports.
  • Organize and prioritize workload effectively.
  • Escalate issues appropriately when necessary.
  • Apply established procedures and resolve routine task-related issues using sound judgment and manual skills.
Physical Requirements:
  • Ability to bend, squat, walk, stand, and sit for extended periods.
  • Ability to travel within the assigned service area as required.
  • Ability to carry and lift tools and parts weighing up to 50 pounds.
  • Work assignments may be scheduled daily or dispatched on a call-by-call basis.
  • Ability to work rotating shifts, including evenings, nights, weekends, and holidays as needed.
Minimum Qualifications:
  • High School Diploma or equivalent.
  • 0–1 years of related experience.
  • Reliable transportation.
  • Android smartphone capable of receiving work orders and accessing support documentation.
  • Basic hand tools, including Phillips and flathead screwdrivers (tools are not provided).
Required Skills and Experience:
  • Ability to work a flexible schedule, including nights, weekends, overtime, on-call rotations, and varying shifts.
  • High level of personal integrity and ability to work independently with minimal supervision.
  • Basic electrical and mechanical aptitude and knowledge.
  • Strong problem-solving skills and ability to learn new skills quickly.
  • Ability to perform effectively in a fast-paced environment and under pressure.
Preferred Qualifications:
  • Associate degree preferred.
  • Previous experience servicing ATM equipment or similar electromechanical devices is preferred.

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About LanceSoft

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Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Herndon, VA, US

Year founded

2000

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