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Remote Customer Engineer Jobs (NOW HIRING)

Nebius

$225K - $275K/yr

The role We are looking for a Customer Engineer to support key and strategic Nebius GPU Cloud ... Remote Work Reimbursement: Up to $85/month for mobile and internet. * Disability & Life Insurance:

Vianai Systems

Customer Engineer (Remote)

Palo Alto, CA · Remote

$140K - $180K/yr

Our ideal Customer Engineer is hands-on, collaborative, self-motivated, and innovative. We hope you are as excited as we are to create human-centered AI products poised for rapid growth and adoption.

RevenueBase Inc

Customer Engineer

Waltham, MA · Remote

... engineering what customers actually need. * Build the function. Write the playbooks, the health ... Fully remote-friendly team (East Coast / Boston preferred). * Direct collaboration with founders ...

Armada

AI Factory Customer Engineer

Manhattan, NY · Remote

Location Remote (US) What You'll Do (Key Responsibilities) Act as the primary technical interface between customers and Armada's Product and Engineering teams, translating real‐world requirements ...

Armada

AI Factory Customer Engineer

Springfield, VA · On-site +1

The Customer Engineer collaborates closely with the sales team and Product/Engineering to ... This role will be remote in the US What You\'ll Do (Key Responsibilities) Bring a high-ownership ...

RUN Studios

Principal Customer Engineer (6333)

Seattle, WA · On-site +1

$120K - $150K/yr

As a Principal Customer Engineer, you will guide customers in realizing meaningful outcomes from ... While this is a remote position, RUN Studios can only consider candidates currently residing in the ...

Armada

AI Factory Customer Engineer

OR · Remote

The Customer Engineer acts as the technical interface between customers and Armada Engineering ... Understanding of remote or off-grid infrastructure deployment: power availability constraints, site ...

TenEx

Remote Cybersecurity Solutions Engineer

Denver, CO · Remote

A leading AI-driven cybersecurity firm is seeking a Customer Engineer to join their team. This role ... With a flexible remote work environment, this position requires travel to client sites and offers a ...

Armada

AI Factory Customer Engineer

The Customer Engineer acts as the technical interface between customers and Armada Engineering ... Understanding of remote or off-grid infrastructure deployment: power availability constraints, site ...

Digital Reef

Customer Support Engineer

Manhattan, NY · Remote

Troubleshoot remote customer systems to quickly resolve issues and minimize any equipment downtime or failure conditions. Utilize the technical service lab in an effort to recreate and resolve ...

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$78.6K

$108.5K

How much do remote customer engineer jobs pay per year?

As of Jun 4, 2026, the average yearly pay for remote customer engineer in the United States is $78,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Customer Engineer vs Remote Technical Support Specialist?

AspectRemote Customer EngineerRemote Technical Support Specialist
Required CredentialsBachelor's in Engineering or related field, certifications like Cisco or CompTIAHigh school diploma or associate degree, certifications like CompTIA A+
Work EnvironmentCustomer sites, remote troubleshooting, technical consultationsHelp desks, call centers, remote support via chat or phone
Employer & Industry UsageTech companies, networking, hardware/software providersIT service providers, software companies, hardware vendors

Remote Customer Engineers focus on technical consultations, troubleshooting, and supporting complex systems, often requiring engineering knowledge. Remote Technical Support Specialists handle customer inquiries, troubleshooting, and issue resolution primarily via remote channels. While both roles involve remote work and technical skills, the Customer Engineer role typically demands more specialized technical expertise and industry certifications.

What cities are hiring for Remote Customer Engineer jobs? Cities with the most Remote Customer Engineer job openings:
What are the most commonly searched types of Customer Engineer jobs? The most popular types of Customer Engineer jobs are:
What states have the most Remote Customer Engineer jobs? States with the most job openings for Remote Customer Engineer jobs include:
Remote Customer Engineer jobs near you

Customer Engineer

Nebius

Remote

$225K - $275K/yr

Other

Medical, Dental, Vision, Retirement

Posted 14 days ago

Job description

The role

We are looking for a Customer Engineer to support key and strategic Nebius GPU Cloud services customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.

You're welcome to work remotely from the United States.

Your responsibilities will include:

  • Serve as the primary technical point of contact for troubleshooting and resolving complex AI/ML issues.
  • Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
  • Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
  • Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
  • Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.

We expect you to have:

  • Experience: 5+ years in roles like Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
  • Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
  • Experience with Kubernetes and Python programming.
  • Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL).
  • Customer-centric approach with a proven ability to build trust and foster long-term relationships.
  • Strong ability to explain technical concepts to technical and non-technical audiences.

It will be an added bonus if you have:

  • Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow).
  • Experience with deep learning frameworks (e.g., PyTorch, TensorFlow).
  • Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers.
  • Strong project management skills, with the ability to prioritize tasks and deliver on deadlines.
  • Proven experience mentoring technical teams and driving team growth.
  • Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration.

Key Employee Benefits:

  • Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
  • 401(k) Plan: Up to 4% company match with immediate vesting.
  • Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
  • Remote Work Reimbursement: Up to $85/month for mobile and internet.
  • Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage.

Compensation

We offer competitive salaries, ranging from $225k - $275k OTE (On-Target Earnings) and equity based on your experience, skills, and location.

Join Nebius Today!

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