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Remote Customer Engineer Jobs (NOW HIRING)

Nebius

The role We are looking for a Customer Engineer to support key and strategic Nebius GPU Cloud ... Remote Work Reimbursement: Up to $85/month for mobile and internet. * Disability & Life Insurance:

Vianai Systems

Customer Engineer (Remote)

Palo Alto, CA · Remote

$140K - $180K/yr

Our ideal Customer Engineer is hands-on, collaborative, self-motivated, and innovative. We hope you are as excited as we are to create human-centered AI products poised for rapid growth and adoption.

Just Appraised

Customer Engineer

This is a hands-on engineering role with direct customer ownership, not a program management or ... This role is remote-based with regular on-site customer travel (10 to 15 business days per quarter ...

Kitu Systems, Inc.

Customer Engineer

San Diego, CA · On-site +1

Kitu's Customer Engineer will make a difference every day in a small company environment. Key ... Remote flexible * Competitive salary + equity * Growth opportunities * Generous PTO, medical ...

Harness

Customer Engineer I

OR · Remote

$75K - $80K/yr

... Customer Engineering team ... This is a remote role that combines community-level front-end support with a highly technical DevOp ...

RevenueBase Inc

Customer Engineer

Waltham, MA · Remote

... engineering what customers actually need. * Build the function. Write the playbooks, the health ... Fully remote-friendly team (East Coast / Boston preferred). * Direct collaboration with founders ...

Collibra

Senior Customer Engineer

$140K - $175K/yr

This is remote role based in USA. Senior Customer Engineers at Collibra are responsible for * Providing timely technical expertise on Collibra's products to customers, prospects, partners, and ...

Modaxo, Inc.

Client Engineer

Coordinate and conduct in person and remote (Zoom, Teams) customer meetings and training as needed ... programming. Minimum 5 years of related experience. * SQL Server and/or ORACLE database experience ...

Heritage civil Works

Customer Support Specialist

New York, NY · Remote

$19.75 - $26.50/hr

Remote Customer Support Specialist Heritage Civil Works | Remote | Full-Time | Comprehensive Benefits At Heritage Civil Works, we lead industries forward through cutting-edge engineering solutions ...

Armada

Senior Customer Engineer, Federal

Washington, DC · Remote

$118K - $162K/yr

About the Role The Customer Engineer plays a pivotal role in bridging the gap between technical ... Location. This role is remote in the continental United States. What You'll Do (Key ...

Fivetran

Customer Solutions Engineer

Philadelphia, PA · Remote

This is a full-time remote position based out of the AMER-East region, Texas, and Philadelphia ... engineering support or customer success * Experience building documentation or technical how-to ...

Armada

Senior Customer Engineer, Federal

Washington, DC · On-site +1

$118K - $162K/yr

About the Role The Customer Engineer plays a pivotal role in bridging the gap between technical ... Location. This role is remote in the continental United States. What You'll Do (Key ...

Turvo

Customer Support Engineer

Dallas, TX · Remote

$60K - $100K/yr

Proficiency with support tools, CRM systems, and remote support technologies. * Adaptability to ... Customer Support Engineer candidates based in Dallas or Austin, TX are preferred. Compensation ...

Sweve Tech Ltd

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative Sweve Tech LTD is looking for a skilled and dedicated Remote ... Collaborate with other departments, such as Sales and Engineering, to ensure a seamless customer ...

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Remote Customer Engineer information

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How much do remote customer engineer jobs pay per year?

As of Aug 5, 2026, the average yearly pay for remote customer engineer in the United States is $78,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What does a remote customer engineer do?

A remote customer engineer provides technical support and solutions to clients remotely, often troubleshooting hardware or software issues, assisting with product deployment, and ensuring customer satisfaction. They typically use communication tools like video calls, chat, and remote access software, and may require technical certifications or knowledge of specific products or systems.

What is the difference between Remote Customer Engineer vs Remote Technical Support Specialist?

AspectRemote Customer EngineerRemote Technical Support Specialist
Required CredentialsBachelor's in Engineering or related field, certifications like Cisco or CompTIAHigh school diploma or associate degree, certifications like CompTIA A+
Work EnvironmentCustomer sites, remote troubleshooting, technical consultationsHelp desks, call centers, remote support via chat or phone
Employer & Industry UsageTech companies, networking, hardware/software providersIT service providers, software companies, hardware vendors

Remote Customer Engineers focus on technical consultations, troubleshooting, and supporting complex systems, often requiring engineering knowledge. Remote Technical Support Specialists handle customer inquiries, troubleshooting, and issue resolution primarily via remote channels. While both roles involve remote work and technical skills, the Customer Engineer role typically demands more specialized technical expertise and industry certifications.

What cities are hiring for Remote Customer Engineer jobs? Cities with the most Remote Customer Engineer job openings:
What are the most commonly searched types of Customer Engineer jobs? The most popular types of Customer Engineer jobs are:
What states have the most Remote Customer Engineer jobs? States with the most job openings for Remote Customer Engineer jobs include:
Remote Customer Engineer jobs near you

Customer Engineer

Nebius

Remote

Other

Medical, Dental, Vision, Retirement

Re-posted 16 days ago

Job description

The role

We are looking for a Customer Engineer to support key and strategic Nebius GPU Cloud services customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.

You're welcome to work remotely from the United States.

Your responsibilities will include:

  • Serve as the primary technical point of contact for troubleshooting and resolving complex AI/ML issues.
  • Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
  • Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
  • Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
  • Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.

We expect you to have:

  • Experience: 5+ years in roles like Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
  • Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
  • Experience with Kubernetes and Python programming.
  • Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL).
  • Customer-centric approach with a proven ability to build trust and foster long-term relationships.
  • Strong ability to explain technical concepts to technical and non-technical audiences.

It will be an added bonus if you have:

  • Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow).
  • Experience with deep learning frameworks (e.g., PyTorch, TensorFlow).
  • Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers.
  • Strong project management skills, with the ability to prioritize tasks and deliver on deadlines.
  • Proven experience mentoring technical teams and driving team growth.
  • Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration.

Key Employee Benefits:

  • Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
  • 401(k) Plan: Up to 4% company match with immediate vesting.
  • Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
  • Remote Work Reimbursement: Up to $85/month for mobile and internet.
  • Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage.

Join Nebius Today!

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