ZipRecruiter

Log In

2

Remote Customer Engineer Jobs (NOW HIRING)

next page

Showing results 1-20

People also search for

All JobsRemote Customer Engineer Jobs

Remote Customer Engineer information

See salary details

$39K

$78.6K

$108.5K

How much do remote customer engineer jobs pay per year?

As of Jun 4, 2026, the average yearly pay for remote customer engineer in the United States is $78,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Customer Engineer vs Remote Technical Support Specialist?

AspectRemote Customer EngineerRemote Technical Support Specialist
Required CredentialsBachelor's in Engineering or related field, certifications like Cisco or CompTIAHigh school diploma or associate degree, certifications like CompTIA A+
Work EnvironmentCustomer sites, remote troubleshooting, technical consultationsHelp desks, call centers, remote support via chat or phone
Employer & Industry UsageTech companies, networking, hardware/software providersIT service providers, software companies, hardware vendors

Remote Customer Engineers focus on technical consultations, troubleshooting, and supporting complex systems, often requiring engineering knowledge. Remote Technical Support Specialists handle customer inquiries, troubleshooting, and issue resolution primarily via remote channels. While both roles involve remote work and technical skills, the Customer Engineer role typically demands more specialized technical expertise and industry certifications.

What cities are hiring for Remote Customer Engineer jobs? Cities with the most Remote Customer Engineer job openings:
What are the most commonly searched types of Customer Engineer jobs? The most popular types of Customer Engineer jobs are:
What states have the most Remote Customer Engineer jobs? States with the most job openings for Remote Customer Engineer jobs include:
Remote Customer Engineer jobs near you

Customer Service Manager | Arizona | Remote

OperationsArmy

Tucson, AZ • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Manager | Arizona | Remote About the job Customer Service Manager | Arizona | Remote Fully Remote Customer Service Manager (Self-Serve SaaS) Are you passionate about leading high-performing teams and delivering exceptional customer experiences? Join us as Customer Service Manager during our self-serve product launch. You'll oversee a growing team of frontline representatives, guide operational excellence, and help build a world-class support experience from the ground up.

What You'll Do Team Management & Operations Oversight Manage, coach, and support a distributed team of customer service representatives Monitor ticket queues and team performance to ensure SLAs are consistently met Review escalations and provide strategic guidance on resolution paths Schedule and coordinate team coverage to ensure consistent support delivery Process Improvement & Cross-functional Collaboration Optimize support workflows, scripts, and automation tools to improve efficiency Identify recurring user issues and relay insights to product and engineering Own and evolve the internal knowledge base and training processes for reps Lead weekly syncs with support staff and provide regular performance feedback What Were Looking For Must-Have Experience 2+ years managing customer service or support teams (SaaS or startup preferred) Proven ability to scale support operations in a remote-first environment Excellent communication and coaching skills Proficiency in tools like Slack, Intercom, Jira, Pylon, or similar Data-driven approach to performance and customer satisfaction #J-18808-Ljbffr

Apply