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Remote Customer Engineer Jobs in Virginia (NOW HIRING)

QCi

Customer Success About Us: Quantum Computing Inc. (QCi) (Nasdaq: QUBT) is an innovative, integrated ... remote sensing applications. Position Description: The Senior Solutions Sales Engineer is a ...

CGI Inc.

Remote Support Engineer, Junior

Arlington, VA · On-site +1

The Remote Support Engineer provides technical assistance to customers and internal users, resolving issues related to hardware, software, and systems, all from a remote location. They troubleshoot ...

Ad Hoc LLC

Engineer Lead (Dynamics 365) - Remote

Mclean, VA · On-site +1

$103K - $136K/yr

Engineer Lead This is a remote position. Ad Hoc is a technology company that empowers organizations ... customers. Committed to high expectations and a welcoming culture Ad Hoc values acceptance ...

Ad Hoc

Engineer Lead (Dynamics 365) - Remote

Mclean, VA · Remote

$103K - $136K/yr

Engineer Lead This is a remote position. Ad Hoc is a technology company that empowers organizations ... customers. Committed to high expectations and a welcoming culture Ad Hoc values acceptance ...

kgs

Middleware Engineer (REMOTE)

Chantilly, VA · Remote

Koniag IT Systems, LLC, a Koniag Government Services company , is seeking a Middleware Engineer with a Secret security clearance to support KITS and our government customer. The position is remote.

kgs

Middleware Engineer (REMOTE)

Chantilly, VA · Remote

Koniag IT Systems, LLC, a Koniag Government Services company , is seeking a Middleware Engineer with a Secret security clearance to support KITS and our government customer. The position is remote.

Koniag, Inc.

Migration Engineer (REMOTE)

Chantilly, VA · On-site +1

Koniag IT Systems, LLC, a Koniag Government Services company , is seeking a Migration Engineer with a Secret security clearance to support KITS and our government customer. The position is remote. We ...

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All JobsCustomer Engineer JobsRemote Customer Engineer JobsRemote Customer Engineer Jobs in Virginia

Remote Customer Engineer information

What does a remote customer engineer do?

A remote customer engineer provides technical support and solutions to clients remotely, often troubleshooting hardware or software issues, assisting with product deployment, and ensuring customer satisfaction. They typically use communication tools like video calls, chat, and remote access software, and may require technical certifications or knowledge of specific products or systems.

What is the difference between Remote Customer Engineer vs Remote Technical Support Specialist?

AspectRemote Customer EngineerRemote Technical Support Specialist
Required CredentialsBachelor's in Engineering or related field, certifications like Cisco or CompTIAHigh school diploma or associate degree, certifications like CompTIA A+
Work EnvironmentCustomer sites, remote troubleshooting, technical consultationsHelp desks, call centers, remote support via chat or phone
Employer & Industry UsageTech companies, networking, hardware/software providersIT service providers, software companies, hardware vendors

Remote Customer Engineers focus on technical consultations, troubleshooting, and supporting complex systems, often requiring engineering knowledge. Remote Technical Support Specialists handle customer inquiries, troubleshooting, and issue resolution primarily via remote channels. While both roles involve remote work and technical skills, the Customer Engineer role typically demands more specialized technical expertise and industry certifications.

What are the most commonly searched types of Customer Engineer jobs in Virginia? The most popular types of Customer Engineer jobs in Virginia are:
What cities in Virginia are hiring for Remote Customer Engineer jobs? Cities in Virginia with the most Remote Customer Engineer job openings:
Remote Customer Engineer jobs near you

Remote Sensing Engineer

Riverside Research Institute

Springfield, VA • On-site, Remote

$97K - $135K/yr

Full-time

Posted 7 days ago

Job description

Riverside Overview
Riverside Research is an independent National Security Nonprofit dedicated to research and development in the national interest. We provide high-end technical services, research and development, and prototype solutions to some of the country's most challenging technical problems.
All Riverside Research opportunities require U.S. Citizenship.
Position Overview
We are seeking a skilled Remote Sensing Engineer to support the development, analysis, and exploitation of remote sensing data for national security, defense, and geospatial intelligence missions. The ideal candidate has experience working with geospatial datasets, remote sensing technologies, and automation tools, and is comfortable collaborating across multidisciplinary teams to solve complex technical challenges.
An active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance is required for this position.
Responsibilities
  • Process, analyze, and interpret satellite, airborne, and other remotely sensed imagery.
  • Develop and maintain geospatial analysis workflows and automated processing pipelines.
  • Design and implement Python-based tools to support imagery processing, feature extraction, and geospatial analysis.
  • Perform image classification, object detection, change detection, and spatial analysis using commercial and open-source tools.
  • Support sensor calibration, validation, and quality assurance activities.
  • Work closely with engineers, data scientists, and intelligence analysts to develop mission-focused solutions.
  • Prepare technical documentation, reports, and presentations for technical and non-technical audiences.
  • Evaluate emerging remote sensing technologies and recommend improvements to existing workflows.
  • Contribute to project planning, technical discussions, and continuous process improvement initiatives.

Qualifications
Required Qualifications
  • Active TS/SCI security clearance (required).
  • Bachelor's degree in Remote Sensing, Geospatial Science, Geography, GIS, Computer Science, Engineering, Physics, Environmental Science, or a related technical discipline.
  • minimum of 5 years professional experience in remote sensing, geospatial analysis, GIS, or a related engineering field.
  • Experience processing and analyzing satellite, aerial, or other remotely sensed imagery.
  • Proficiency with remote sensing and GIS software such as ArcGIS Pro, QGIS, ENVI, ERDAS Imagine, or similar platforms.
  • Strong Python programming skills for geospatial analysis and workflow automation.
  • Experience with geospatial libraries such as GDAL, Rasterio, GeoPandas, Shapely, or OpenCV.
  • Understanding of raster and vector geospatial data formats and coordinate reference systems.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to manage multiple priorities and work independently in a remote, collaborative environment.
Preferred Qualifications
  • Experience supporting DoD, NGA, NRO, or Intelligence Community programs.
  • Experience with SAR, LiDAR, hyperspectral, multispectral, or thermal imagery.
  • Familiarity with cloud-based geospatial processing environments such as AWS or Azure.
  • Experience with machine learning or computer vision techniques applied to geospatial imagery.
  • Knowledge of containerization technologies such as Docker and modern software development practices.
  • Experience with Git and collaborative software development workflows.

Global Comp
$97,000 - $135,000 This represents the typical compensation range for this position based on experience, location and other factors.
Closing Statement
Riverside Research Institute is a not-for-profit, technology-oriented defense company, where service to our customers and support of our staff is our overall mission. Riverside is an affirmative action-equal opportunity employer and complies with all applicable federal, state, and local laws regarding recruitment and hiring. Riverside offers comprehensive compensation and benefit packages to our employees.
Riverside bases its employment decisions solely on technical experience, qualifications and other job-related criteria related to our organizational purpose as a not-for-profit company, and without regard to race, color, religion, age, sex marital status, sexual orientation, national origin, physical or mental disability, veteran's status or any other status legally protected by applicable federal, state, and local law.

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