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Associate Customer Engineer Jobs (NOW HIRING)

Lancesoft

Customer Engineer

Jamison, PA · On-site

$22 - $24/hr

Field Service Technician/ Customer Engineer Contract Duration: 6 Months Pay Range: $22-$24/Hour As ... Preferred Qualifications: • An associate degree is preferred. • Previous experience with Client ...

Lancesoft

Customer Engineer

Saint Louis, MO · On-site

$18 - $21/hr

Maintain ownership of customer issues through resolution in accordance with service level ... Associate degree preferred. * Previous experience servicing ATM equipment or similar ...

Lancesoft

Customer Engineer

Memphis, TN · On-site

$18 - $21.75/hr

Job Title : Customer Engineer As a Field Service Technician, you will;represent the * brand ... Preferred Qualifications: • An associate degree is preferred. • Previous experience with * or ...

Medtronic Plc

Associate Customer Specialist.

Associate Customer Specialist At Medtronic you can begin a life-long career of exploration and ... We are engineers at heart-- putting ambitious ideas to work to generate real solutions for real ...

Insight

Requisition Number: 104522 Google Workspace Customer Engineer Location: This is a remote work ... Associate Google Workspace Administrator certification to be completed within the first 45 days of ...

Symbotic

Associate, Customer Success

What we need Symbotic is seeking a Customer Success Associate to serve as a key partner between our ... In this role, you will work closely with customers, engineering, operations, and product teams to ...

Amat

Customer Engineer III (C3)

Saint Peters, MO · On-site

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct ... An associate degree in electronics or engineering technologies, or equivalent work experience, or ...

Symbotic

Associate, Customer Success

What we need Symbotic is seeking a Customer Success Associate to serve as a key partner between our ... In this role, you will work closely with customers, engineering, operations, and product teams to ...

Symbotic

OR · On-site

In this role, you will work closely with customers, engineering, operations, and product teams to understand system performance,identifyopportunities for improvement, and help customers maximize the ...

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All JobsAssociate Customer Engineer Jobs

Associate Customer Engineer information

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$41.5K

$82.6K

$132K

How much do associate customer engineer jobs pay per year?

As of Jun 26, 2026, the average yearly pay for associate customer engineer in the United States is $82,636.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $95,000.00 per year, depending on experience, location, and employer.

How much do customer engineers make?

Customer engineers typically earn a median annual salary ranging from $70,000 to $120,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced professionals with specialized skills or certifications can earn higher salaries, often supplemented with bonuses or benefits.

What are some common challenges faced by an Associate Customer Engineer when supporting clients, and how can they be effectively addressed?

Associate Customer Engineers often encounter challenges such as troubleshooting complex technical issues under tight deadlines and communicating technical solutions to non-technical clients. Success in this role requires strong problem-solving skills, adaptability, and the ability to collaborate closely with both internal engineering teams and external customers. Building rapport with clients and proactively following up on solutions can help foster trust and ensure customer satisfaction. Continuous learning and staying up-to-date with product updates are also key to overcoming technical hurdles efficiently.

What does a customer engineer do?

A customer engineer is responsible for providing technical support, troubleshooting, and solutions to clients' hardware and software issues. They often work directly with customers to ensure product functionality, may install or configure systems, and require technical skills and certifications relevant to their industry. Their role involves maintaining customer satisfaction and ensuring smooth operation of technology services.

What does an Associate Customer Engineer do?

An Associate Customer Engineer is responsible for providing technical support and solutions to customers, often working with hardware, software, or cloud-based products. They assist clients with troubleshooting, installations, and product optimizations, ensuring customers can effectively use the company's technology. Typically, they work closely with senior engineers and account teams to resolve issues and improve customer satisfaction. This entry-level role is ideal for those looking to build a career in technical support, IT, or engineering.

What engineer makes $500,000 a year?

Highly experienced software engineers, especially those in senior or specialized roles at major tech companies, can earn $500,000 or more annually through base salary, bonuses, and stock options. Such compensation often requires advanced skills, extensive experience, and working in high-demand environments like Silicon Valley or similar tech hubs.

What are the key skills and qualifications needed to thrive as an Associate Customer Engineer, and why are they important?

To thrive as an Associate Customer Engineer, you need a solid understanding of IT systems, troubleshooting skills, and a relevant technical degree or certification. Familiarity with customer support platforms, ticketing systems, and diagnostic tools such as remote desktop applications is typically required. Strong communication, problem-solving ability, and a customer-oriented mindset are crucial soft skills for success. These skills and qualities are important because they enable effective resolution of technical issues while ensuring positive customer experiences.

What is the difference between Associate Customer Engineer vs Customer Support Engineer?

AspectAssociate Customer EngineerCustomer Support Engineer
Required CredentialsBachelor's degree in engineering or related field, technical certificationsTechnical knowledge, certifications may vary, often less formal education required
Work EnvironmentOn-site and client-facing, involved in technical implementationsRemote or on-site, primarily troubleshooting and support
Employer & Industry UsageTech companies, hardware/software providers, consulting firmsIT service providers, software companies, tech support centers

The Associate Customer Engineer typically has a more technical role involving client interactions and implementation tasks, often requiring specific certifications and a background in engineering. Customer Support Engineers focus on troubleshooting, resolving technical issues, and providing ongoing support. Both roles are essential in tech industries but differ mainly in their scope of responsibilities and work environment.

What does an associate engineer do?

An associate customer engineer provides technical support and solutions to customers, often troubleshooting hardware and software issues. They may assist with product installation, maintenance, and training, using tools like diagnostic software and technical documentation. This role typically requires strong communication skills and technical knowledge relevant to the company's products or services.
More about Associate Customer Engineer jobs
What cities are hiring for Associate Customer Engineer jobs? Cities with the most Associate Customer Engineer job openings:
What are the most commonly searched types of Customer Engineer jobs? The most popular types of Customer Engineer jobs are:
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What job categories do people searching Associate Customer Engineer jobs look for? The top searched job categories for Associate Customer Engineer jobs are:
Associate Customer Engineer jobs near you
Infographic showing various Associate Customer Engineer job openings in the United States as of June 2026, with employment types broken down into 35% Full Time, and 65% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $82,636 per year, or $39.7 per hour.

Associate Customer Engineer - Network

NextHop AI

Bellevue, WA • On-site

Full-time

Posted 13 days ago

Job description

Associate Customer Engineer - Network
Nexthop AI | Bellevue, WA | Full-Time / New Grad
About Nexthop AI
Nexthop AI is building the most efficient AI networking infrastructure for the world's largest cloud operators. We design and deliver the hardware, software, and systems that power hyperscale AI deployments. We're a fast-moving, ambitious team solving hard problems at the forefront of AI infrastructure. If that excites you, learn more at nexthop.ai.
The Role
We're looking for a driven, bilingual (Mandarin/English) new grad or recent graduate to join our Customer Engineering team in Bellevue, WA. In this role, you'll work at the intersection of cutting-edge networking technology. You'll be hands-on from day one: building and testing network architectures, writing automation scripts, supporting customer proof-of-concepts, and serving as a technical bridge between Nexthop's engineering team and our hyperscaler partners. This is a foundational engineering role for someone who wants to understand how AI-scale networks are designed, built, and operated - and who wants to help shape that future.
What You'll Do
  • Design, implement, and optimize scalable network architectures in lab and production settings
  • Configure and troubleshoot routing, switching, and data center technologies
  • Develop automation scripts for configuration, monitoring, and diagnostics (Python, Bash)
  • Work directly with hyperscaler engineering teams - conducting real-time technical syncs, code reviews, and project scoping sessions in both Mandarin and English
  • Support customers through proof-of-concept, early trials, and production/escalation support
  • Document solutions and present technical findings to engineering peers and stakeholdersHelp shape what this team looks like - we're building the culture as we go

What You Bring
Must-Have:
  • Currently enrolled in or recently graduated from a graduate-level program in network engineering, computer science, computer engineering, internetworking or relevant with a focus on hands-on, lab-based learning
  • Knowledge of TCP/IP, routing protocols, switching technologies, and network security concepts
  • Bilingual Technical Proficiency: Full professional fluency in both Mandarin and English (written and verbal). This is a strict business necessity as the role requires leading real-time technical syncs, performing code reviews, and negotiating project scopes directly with our APAC-based engineering teams and stakeholders.
  • Proficiency in at least one scripting or programming language (e.g., Python, Bash)
  • Strong analytical, troubleshooting, and problem-solving skills

Nice-to-Have:
  • Experience with Linux system administration
  • Familiarity with SDN platforms, network automation tools, or simulation software
  • Exposure to multi-vendor networking environments (e.g., Cisco, Juniper, Arista)
  • Strong written and verbal communication skills

What You'll Gain
  • Hands-on experience designing and operating real-world hyperscale networking infrastructure
  • Mentorship from some of the most experienced engineers in the AI networking space
  • Real ownership and impact from day one - this is a startup, not a rotation program
  • Skill growth in network automation, architecture, and large-scale operational practices
  • A front-row seat to building a company at the frontier of AI infrastructure

Employment
Full-Time: Associate-level, full-time role based in Bellevue, WA (Richmond area)
This role is on-site; candidates must be located in or willing to relocate to the greater Seattle/Bellevue area
Learn More
  • Company Launch Press Release
  • CEO Anshul Sadana on theCUBE
  • The Hyperscaler Paradox - Build, Buy or Partner?

To apply or learn more: careers@nexthop.ai

Apply