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Associate Customer Engineer Jobs in Hurricane, WV

CredTALENT

Field Service Engineer

Charleston, WV · On-site

Accurately document service activities, including repairs, part replacements, and customer ... Associate's degree or higher in biomedical engineering, electronics, or related field Work ...

All Companies

Field Service Engineer

Charleston, WV · On-site

As the primary face of Radon Services to customers, this individual is responsible for resolving ... Associate's/Bachelor's degree in Electrical, Biomedical, Mechanical Engineering, or related field ...

Leap

Senior Platform Engineer

Charleston, WV · Remote

$160K - $175K/yr

... their customers. When you join Leap, you'll work alongside curious minds, bold innovators, and ... REQUIRED SKILLS * Minimum of Associate's Degree, Bachelor's Degree preferred. * 7+ years in ...

Solenis

Maintenance & Reliability Engineer

Charleston, WV · On-site

$77K - $113K/yr

These technologies are used by customers to improve operational efficiencies, enhance product ... Associate's or Bachelor's degree in Mechanical, Chemical, Electrical Engineering, or related field

Solenis

Maintenance & Reliability Engineer

Charleston, WV · On-site

$77K - $113K/yr

These technologies are used by customers to improve operational efficiencies, enhance product ... Associate's or Bachelor's degree in Mechanical, Chemical, Electrical Engineering, or related field

All Companies

Field Service Engineer

Ona, WV · On-site

As the primary face of Radon Services to customers, this individual is responsible for resolving ... Associate degree, Bachelor's degree, military education, or High School Diploma/GED with 4+ years ...

Filevine

Associate Product Manager - LO\S

Charleston, WV · Remote

$110K - $130K/yr

Role Summary As an Associate Product Manager , you will play a hands-on role in shaping the feature ... Working closely with Senior PMs, Engineering, UX Design, and Customer Success, you will turn legal ...

POWERX

P&C Test Engineer

Charleston, WV · On-site

S., delivering safe, high-quality work for utility, co-op, and municipal customers. This role ... D., Associates degree or Trade/Technical school degree. * Experience with transmission and ...

D.A. Davidson

Senior Software Engineer

Charleston, WV · Remote

$95K - $110K/yr

Have a strong sense of ownership over application uptime, security, and customer experience What we ... our Associates are our most important assets. We hope you will consider joining us! At D.A.

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Showing results 1-20

All JobsAssociate Customer Engineer JobsAssociate Customer Engineer Jobs in Hurricane, WV

Associate Customer Engineer information

See Hurricane, WV salary details

$34.2K

$68.2K

$108.9K

How much do associate customer engineer jobs pay per year?

As of Aug 26, 2026, the average yearly pay for associate customer engineer in Hurricane, WV is $68,188.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $78,400.00 per year, depending on experience, location, and employer.

What does an associate customer engineer do?

An Associate Customer Engineer is responsible for providing technical support and solutions to customers, often working with hardware, software, or cloud-based products. They assist clients with troubleshooting, installations, and product optimizations, ensuring customers can effectively use the company's technology. Typically, they work closely with senior engineers and account teams to resolve issues and improve customer satisfaction. This entry-level role is ideal for those looking to build a career in technical support, IT, or engineering.

What are the key skills and qualifications needed to thrive as an associate customer engineer?

To thrive as an Associate Customer Engineer, you need a solid understanding of IT systems, troubleshooting skills, and a relevant technical degree or certification. Familiarity with customer support platforms, ticketing systems, and diagnostic tools such as remote desktop applications is typically required. Strong communication, problem-solving ability, and a customer-oriented mindset are crucial soft skills for success. These skills and qualities are important because they enable effective resolution of technical issues while ensuring positive customer experiences.

What are some common challenges faced by an associate customer engineer when supporting clients, and how can they be effectively addressed?

Associate Customer Engineers often encounter challenges such as troubleshooting complex technical issues under tight deadlines and communicating technical solutions to non-technical clients. Success in this role requires strong problem-solving skills, adaptability, and the ability to collaborate closely with both internal engineering teams and external customers. Building rapport with clients and proactively following up on solutions can help foster trust and ensure customer satisfaction. Continuous learning and staying up-to-date with product updates are also key to overcoming technical hurdles efficiently.

What is the difference between Associate Customer Engineer vs Customer Support Engineer?

AspectAssociate Customer EngineerCustomer Support Engineer
Required CredentialsBachelor's degree in engineering or related field, technical certificationsTechnical knowledge, certifications may vary, often less formal education required
Work EnvironmentOn-site and client-facing, involved in technical implementationsRemote or on-site, primarily troubleshooting and support
Employer & Industry UsageTech companies, hardware/software providers, consulting firmsIT service providers, software companies, tech support centers

The Associate Customer Engineer typically has a more technical role involving client interactions and implementation tasks, often requiring specific certifications and a background in engineering. Customer Support Engineers focus on troubleshooting, resolving technical issues, and providing ongoing support. Both roles are essential in tech industries but differ mainly in their scope of responsibilities and work environment.

Associate Customer Engineer jobs near you
Infographic showing various Associate Customer Engineer job openings in Hurricane, WV as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $68,188 per year, or $32.8 per hour.

Field Service Engineer

Charleston, WV • On-site

CredTALENT
See more jobs at CredTALENTexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 hours ago

Job description

Field Service Engineer – PET/CT Imaging Systems
Full-Time | Monday–Friday | Occasional Evenings & Weekends
Experienced Hire | Medical Imaging Support
Competitive Salary + Benefits + 401(k) Match

Position Summary

We are seeking a highly skilled Field Service Engineer with hands-on experience in PET/CT imaging systems to join our growing medical imaging service team. This position requires deep technical knowledge of PET and CT modalities, the ability to troubleshoot in the field, and a strong commitment to customer satisfaction.

Qualified candidates must have direct experience working on PET/CT systems.Key Responsibilities

  • Troubleshoot, repair, and maintain PET/CT imaging equipment at various healthcare facilities.
  • Perform preventive maintenance, calibrations, and verifications in compliance with OEM specifications.
  • Diagnose complex system issues, both electronic and mechanical.
  • Accurately document service activities, including repairs, part replacements, and customer communications.
  • Provide timely technical support and resolution in high-pressure clinical settings.
  • Coordinate with internal account managers to ensure transparent communication with clients.
  • Maintain and manage company-provided tools, inventory, and test equipment.
  • Submit field service reports and maintain compliance with quality and safety protocols.
  • Build and maintain strong professional relationships with clients and site contacts.

Required Qualifications

  • Minimum 3 years field service experience with PET/CT systems.
  • Formal OEM or accredited third-party training in PET and/or CT technology.
  • Self-directed, organized, and capable of working independently.
  • Strong problem-solving and customer service skills.
  • Excellent communication and documentation skills.

Preferred Qualifications

  • Multi-vendor experience (e.g., Siemens, GE, Philips, Canon)
  • Additional experience with CT, SPECT, or Nuclear Medicine is a plus
  • Associate’s degree or higher in biomedical engineering, electronics, or related field

Work Environment & Physical Requirements

  • Field-based role with frequent travel within a 4-hour radius; occasional overnight or air travel required.
  • Physically able to lift up to 75 lbs, bend, reach, and stand for extended periods.
  • Exposure to hospital and clinical environments and high-voltage equipment.

Work Schedule

  • Standard hours: Monday–Friday, with occasional evening or weekend service needs based on client demand.

Core Competencies

  • Technical proficiency and troubleshooting ability
  • Customer service and communication skills
  • Time management and independence
  • Team collaboration and professionalism
  • Adaptability in high-pressure environments

Benefits

  • 401(k) + matching
  • Medical, Dental, Vision Insurance
  • Health Savings Account (HSA)
  • Life Insurance
  • Paid Time Off (PTO)
  • Professional growth and training opportunities

Education

  • High School Diploma or GED required
  • Some college, technical degree, or advanced certifications preferred