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Associate Customer Engineer Jobs in California (NOW HIRING)

Checkr

Associate Customer Success Manager

San Francisco, CA · On-site

$88K - $103K/yr

  • Medical

  • Dental

  • Vision

  • PTO

The Associate CSM will partner closely with Product, Solutions, Engineering, Operations, and Support teams, gaining broad exposure to how Checkr serves its most important customers as the company ...

New

Checkr

Associate Customer Success Manager

San Francisco, CA · On-site

$88K - $103K/yr

  • Medical

  • Dental

  • Vision

  • PTO

The Associate CSM will partner closely with Product, Solutions, Engineering, Operations, and Support teams, gaining broad exposure to how Checkr serves its most important customers as the company ...

Outset.ai

Customer Support Engineer

San Francisco, CA · On-site

$160K - $185K/yr

You'll partner closely with our NYC-based Product Support Associate, and work alongside Customer Operations, Product, and Engineering. This is a role for someone who is technically capable, AI-native ...

New

City of Oxnard

Associate Engineer/Civil Engineer

Oxnard, CA · On-site +1

$83K - $136K/yr

The City of Oxnard's Community Development Department is seeking an Associate Engineer or Civil Engineer with strong technical knowledge, interpersonal skills, a customer service orientation, and a ...

Cornerstone

Associate Software Engineer

Dublin, CA · On-site

Associate Software Engineer Hybrid - Dublin, CA or Santa Monica, CA Cornerstone is looking for high ... You will work on high-scale systems used by enterprise customers globally, with a focus on ...

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Associate Customer Engineer information

What are some common challenges faced by an associate customer engineer when supporting clients, and how can they be effectively addressed?

Associate Customer Engineers often encounter challenges such as troubleshooting complex technical issues under tight deadlines and communicating technical solutions to non-technical clients. Success in this role requires strong problem-solving skills, adaptability, and the ability to collaborate closely with both internal engineering teams and external customers. Building rapport with clients and proactively following up on solutions can help foster trust and ensure customer satisfaction. Continuous learning and staying up-to-date with product updates are also key to overcoming technical hurdles efficiently.

What does an associate customer engineer do?

An Associate Customer Engineer is responsible for providing technical support and solutions to customers, often working with hardware, software, or cloud-based products. They assist clients with troubleshooting, installations, and product optimizations, ensuring customers can effectively use the company's technology. Typically, they work closely with senior engineers and account teams to resolve issues and improve customer satisfaction. This entry-level role is ideal for those looking to build a career in technical support, IT, or engineering.

What are the key skills and qualifications needed to thrive as an associate customer engineer?

To thrive as an Associate Customer Engineer, you need a solid understanding of IT systems, troubleshooting skills, and a relevant technical degree or certification. Familiarity with customer support platforms, ticketing systems, and diagnostic tools such as remote desktop applications is typically required. Strong communication, problem-solving ability, and a customer-oriented mindset are crucial soft skills for success. These skills and qualities are important because they enable effective resolution of technical issues while ensuring positive customer experiences.

What is the difference between Associate Customer Engineer vs Customer Support Engineer?

AspectAssociate Customer EngineerCustomer Support Engineer
Required CredentialsBachelor's degree in engineering or related field, technical certificationsTechnical knowledge, certifications may vary, often less formal education required
Work EnvironmentOn-site and client-facing, involved in technical implementationsRemote or on-site, primarily troubleshooting and support
Employer & Industry UsageTech companies, hardware/software providers, consulting firmsIT service providers, software companies, tech support centers

The Associate Customer Engineer typically has a more technical role involving client interactions and implementation tasks, often requiring specific certifications and a background in engineering. Customer Support Engineers focus on troubleshooting, resolving technical issues, and providing ongoing support. Both roles are essential in tech industries but differ mainly in their scope of responsibilities and work environment.

What are the most commonly searched types of Customer Engineer jobs in California?

The most popular types of Customer Engineer jobs in California are:

What are popular job titles related to Associate Customer Engineer jobs in California?

For Associate Customer Engineer jobs in California, the most frequently searched job titles are:

What job categories do people searching Associate Customer Engineer jobs in California look for?

The top searched job categories for Associate Customer Engineer jobs in California are:

What cities in California are hiring for Associate Customer Engineer jobs?

Cities in California with the most Associate Customer Engineer job openings:

Associate Customer Engineer jobs near you
Infographic showing various Associate Customer Engineer job openings in California as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Associate Customer Success Manager

Checkr

San Francisco, CA • On-site

Full-time

Posted 4 days ago

Job description

About the team/role

Reporting to the Director of Customer Success, the Associate Customer Success Manager will support Checkr's most strategic customer relationships as part of a high-performing team dedicated to helping enterprise and gig economy customers succeed with Checkr's background check platform. This role will own day-to-day account support tasks, help track account health, and assist senior CSMs in preparing for customer meetings and business reviews across some of Checkr's largest accounts. The Associate CSM will partner closely with Product, Solutions, Engineering, Operations, and Support teams, gaining broad exposure to how Checkr serves its most important customers as the company continues to grow.

What you'll do

  • Support senior CSMs in managing day-to-day operations for strategic accounts, including tracking open items and following up on customer requests
  • Help prepare materials for customer meetings, business reviews, and executive check-ins
  • Monitor account health signals and flag risks or opportunities to the account team
  • Assist in troubleshooting customer issues by partnering with Support, Operations, and Engineering
  • Maintain accurate account records and notes in Salesforce and other internal systemsContribute to internal projects that improve how the Customer Success team serves strategic accounts

What you bring

  • 0-2 years of experience in a client-facing, customer success, or account support role
  • Strong written and verbal communication skills, with the ability to represent Checkr professionally with customers
  • High attention to detail and follow-through on tasks with minimal oversight
  • Comfort working with tools like Salesforce, Google Workspace, and Slack
  • A genuine curiosity about HR tech, background checks, or the gig economy is a plus
  • An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

Apply