Customer Engineer
San Francisco, CA · On-site
... Direct experience working with technical customers in complex environments • Clear communication across a range of audiences -- from a junior engineer to a VP of Engineering • A pattern ...
Customer Engineer
San Francisco, CA · On-site
... Direct experience working with technical customers in complex environments • Clear communication across a range of audiences -- from a junior engineer to a VP of Engineering • A pattern ...
Customer Engineer
San Francisco, CA · On-site
... Direct experience working with technical customers in complex environments • Clear communication across a range of audiences -- from a junior engineer to a VP of Engineering • A pattern ...
Customer Engineer
San Francisco, CA · On-site
... Direct experience working with technical customers in complex environments • Clear communication across a range of audiences -- from a junior engineer to a VP of Engineering • A pattern ...
Customer Engineer
San Francisco, CA · Hybrid
$130K - $170K/yr
AI Tools The Role The client is hiring a Customer Engineer to own customer success while actively ... High curiosity and hunger, even without direct customer-success experience * Comfortable building ...
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Customer Engineer
San Francisco, CA · Hybrid
$130K - $170K/yr
AI Tools The Role The client is hiring a Customer Engineer to own customer success while actively ... High curiosity and hunger, even without direct customer-success experience * Comfortable building ...
Customer Engineer
San Francisco, CA · On-site
In this role, you'll sit at the intersection of engineering, product, and customers. You'll be a ... This role has a direct, measurable impact on customer satisfaction and the real-world performance ...
Customer Engineer
San Francisco, CA · On-site
In this role, you'll sit at the intersection of engineering, product, and customers. You'll be a ... This role has a direct, measurable impact on customer satisfaction and the real-world performance ...
What You'll Do The Director Foundry Customer Engineering (CE) will manage the Samsung foundry ... The Customer Engineer will be responsible for the business growth by providing Samsung Foundry ...
Quick apply
What You'll Do The Director Foundry Customer Engineering (CE) will manage the Samsung foundry ... The Customer Engineer will be responsible for the business growth by providing Samsung Foundry ...
What You'll Do The Director Foundry Customer Engineering (CE) will manage the Samsung foundry ... The Customer Engineer will be responsible for the business growth by providing Samsung Foundry ...
What You'll Do The Director Foundry Customer Engineering (CE) will manage the Samsung foundry ... The Customer Engineer will be responsible for the business growth by providing Samsung Foundry ...
Customer Engineer
Santa Clara, CA · On-site
$124K - $171K/yr
Direct involvement with product marketing in product roadmap synthesis and next-generation ... common programming/scripting languages (e.g., C, Python, MATLAB). * Customer-focused: Strong ...
Quick apply
Customer Engineer
Santa Clara, CA · On-site
$124K - $171K/yr
Direct involvement with product marketing in product roadmap synthesis and next-generation ... common programming/scripting languages (e.g., C, Python, MATLAB). * Customer-focused: Strong ...
Director, Customer Quality Engineering
San Diego, CA · On-site
$179 - $247/hr
Job Summary The Director, Customer Quality Engineering will be responsible for managing & leading the Customer Quality Engineering group to ensure customer satisfaction. This individual will be the ...
New
Director, Customer Quality Engineering
San Diego, CA · On-site
$179 - $247/hr
Job Summary The Director, Customer Quality Engineering will be responsible for managing & leading the Customer Quality Engineering group to ensure customer satisfaction. This individual will be the ...
New
Director, Customer Engineering ( AI Startup)
Santa Clara, CA · On-site
$177K - $236K/yr
Direct exposure to enterprise customers and executive leadership. * Build and lead a category-defining customer engineering organization. * Play a key role in scaling Eightfold's next phase of growth.
Director, Customer Engineering ( AI Startup)
Santa Clara, CA · On-site
$177K - $236K/yr
Direct exposure to enterprise customers and executive leadership. * Build and lead a category-defining customer engineering organization. * Play a key role in scaling Eightfold's next phase of growth.
C3 AI is seeking a Director of Customer Support Engineering to lead our growing global support team in Redwood City, California. In this role, you'll shape how C3 AI delivers world-class support for ...
C3 AI is seeking a Director of Customer Support Engineering to lead our growing global support team in Redwood City, California. In this role, you'll shape how C3 AI delivers world-class support for ...
Director, Customer Engineering ( AI Startup)
Santa Clara, CA · On-site
$177K - $236K/yr
Direct exposure to enterprise customers and executive leadership. * Build and lead a category-defining customer engineering organization. * Play a key role in scaling Eightfold's next phase of growth.
Director, Customer Engineering ( AI Startup)
Santa Clara, CA · On-site
$177K - $236K/yr
Direct exposure to enterprise customers and executive leadership. * Build and lead a category-defining customer engineering organization. * Play a key role in scaling Eightfold's next phase of growth.
The Director of Customer Success will build and lead a Customer Success team that acts as the ... Bachelor's degree in Engineering, Business, Logistics, Supply Chain Management, or related field ...
The Director of Customer Success will build and lead a Customer Success team that acts as the ... Bachelor's degree in Engineering, Business, Logistics, Supply Chain Management, or related field ...
The Director of Customer Success is accountable for both customer satisfaction and commercial ... Bachelor's degree in Business, Engineering, Life Sciences, or related field; MBA or equivalent ...
Quick apply
The Director of Customer Success is accountable for both customer satisfaction and commercial ... Bachelor's degree in Business, Engineering, Life Sciences, or related field; MBA or equivalent ...
Description The Director of Customer Success is accountable for both customer satisfaction and ... Bachelor's degree in Business, Engineering, Life Sciences, or related field; MBA or equivalent ...
Description The Director of Customer Success is accountable for both customer satisfaction and ... Bachelor's degree in Business, Engineering, Life Sciences, or related field; MBA or equivalent ...
Description The Director of Customer Success is accountable for both customer satisfaction and ... Bachelor's degree in Business, Engineering, Life Sciences, or related field; MBA or equivalent ...
Description The Director of Customer Success is accountable for both customer satisfaction and ... Bachelor's degree in Business, Engineering, Life Sciences, or related field; MBA or equivalent ...
Director, Customer Success
Santa Clara, CA · On-site +1
We are looking for a Director of Customer Success who combines deep semiconductor expertise with ... You will lead a team of application engineers (with backgrounds in Physical Design) and own the end ...
Director, Customer Success
Santa Clara, CA · On-site +1
We are looking for a Director of Customer Success who combines deep semiconductor expertise with ... You will lead a team of application engineers (with backgrounds in Physical Design) and own the end ...
Founded by a group of former Google Engineers and now with over 75 staff, Punch is now leading the ... In addition, the Director is accountable for leading the Pre-Sales/Sales Support and Account ...
Founded by a group of former Google Engineers and now with over 75 staff, Punch is now leading the ... In addition, the Director is accountable for leading the Pre-Sales/Sales Support and Account ...
Director, Customer Support
Redwood City, CA · On-site
$180K - $230K/yr
C3 AI C3 AI is seeking a Director of Customer Support Engineering to lead our growing global support team in Redwood City, California. In this role, you'll shape how C3 AI delivers world-class ...
Director, Customer Support
Redwood City, CA · On-site
$180K - $230K/yr
C3 AI C3 AI is seeking a Director of Customer Support Engineering to lead our growing global support team in Redwood City, California. In this role, you'll shape how C3 AI delivers world-class ...
The Director of Customer Success is accountable for both customer satisfaction and commercial ... Bachelor's degree in Business, Engineering, Life Sciences, or related field; MBA or equivalent ...
The Director of Customer Success is accountable for both customer satisfaction and commercial ... Bachelor's degree in Business, Engineering, Life Sciences, or related field; MBA or equivalent ...
Director, Customer Success
San Francisco, CA · On-site
$242K - $295K/yr
About the Role As Director, Customer Success, you'll own the full post-sale journey for Gorgias ... Partner directly with Product and Engineering leadership to shape the AI agent roadmap, bringing ...
Director, Customer Success
San Francisco, CA · On-site
$242K - $295K/yr
About the Role As Director, Customer Success, you'll own the full post-sale journey for Gorgias ... Partner directly with Product and Engineering leadership to shape the AI agent roadmap, bringing ...
Director Customer Engineer information
What is the difference between Director Customer Engineer vs Customer Engineer?
| Aspect | Director Customer Engineer | Customer Engineer |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree in engineering or related field; advanced certifications are a plus | Requires a bachelor’s degree in engineering or related field; relevant technical certifications are common |
| Work Environment | Leads teams, manages client relationships, and oversees project delivery | Works directly with clients to implement and troubleshoot technical solutions |
| Employer & Industry Usage | Used in large tech companies, cloud providers, and enterprise solutions | Common across tech firms, cloud services, and IT consulting |
The main difference is that the Director Customer Engineer focuses on leadership, strategy, and team management, while the Customer Engineer is hands-on, working directly with clients to implement technical solutions. Both roles require technical expertise, but the director level emphasizes oversight and coordination.
How does a Director Customer Engineer typically collaborate with other departments to ensure customer satisfaction?
A Director Customer Engineer often works cross-functionally with sales, product management, and support teams to address customer needs and drive solutions. They play a key role in translating technical requirements into actionable plans, facilitating communication between engineering and non-technical stakeholders. Regular meetings, joint strategy sessions, and customer feedback loops are common practices to ensure alignment and successful project outcomes. This collaborative approach not only enhances customer satisfaction but also fosters innovation and continuous improvement within the organization.
What are the key skills and qualifications needed to thrive as a Director Customer Engineer?
To thrive as a Director Customer Engineer, you need deep technical expertise in engineering solutions, strong leadership experience, and a relevant degree—often in engineering, computer science, or a related field. Familiarity with cloud platforms, CRM systems, technical sales tools, and certifications like AWS Certified Solutions Architect or Google Professional Cloud Architect are typically required. Outstanding communication, strategic thinking, and the ability to build relationships with both clients and cross-functional teams are crucial soft skills. These skills enable effective oversight of complex technical projects, drive customer satisfaction, and ensure alignment between technical solutions and business objectives.
What does a Director Customer Engineer do?
A Director Customer Engineer leads a team of customer engineers responsible for providing technical solutions and support to clients. They oversee the planning and delivery of technical services, manage customer relationships, and ensure that engineering teams address client needs effectively. This role often involves collaborating with sales, product, and engineering departments to align customer requirements with company offerings. Additionally, the Director Customer Engineer may be responsible for setting team goals, mentoring staff, and driving continuous improvement in service delivery.
What are the most commonly searched types of Customer Engineer jobs in California? The most popular types of Customer Engineer jobs in California are:
What cities in California are hiring for Director Customer Engineer jobs? Cities in California with the most Director Customer Engineer job openings:
Full-time
Re-posted 26 days ago
Job description
Job Summary:
People Culture Talent is recruiting for a Customer Engineer position with a venture-backed AI infrastructure company. In this role, you will serve as the technical backbone of customer relationships, supporting them from initial implementation through long-term success, while collaborating with cross-functional teams to enhance the customer experience.
Responsibilities:
• Customer Implementations — Design, deploy, and optimize solutions tailored to customers' technical environments and business needs.
• Technical Consultation — Serve as a trusted advisor to customer engineering teams as they navigate complex implementation challenges.
• Customer Success — Promote onboarding, drive adoption, and ensure long-term success through proactive engagement.
• Product Feedback — Recognize trends across customers and communicate insights back to the product team.
• Technical Troubleshooting — Investigate and resolve integration issues, implementation barriers, and technical inquiries.
• Cross-Functional Collaboration — Partner with engineering, product, and GTM teams to enhance the customer experience.
• Documentation & Enablement — Create resources that empower customers and internal teams to operate more efficiently.
Qualifications:
Required:
• Solutions engineering, customer engineering, implementation, technical consulting, or developer support experience
• Strong technical foundations — APIs, integrations, and modern software architectures aren't foreign to you
• Direct experience working with technical customers in complex environments
• Clear communication across a range of audiences — from a junior engineer to a VP of Engineering
• A pattern recognition instinct. You notice recurring problems and do something about them
• Ownership mindset — you stay with a problem until it's solved
Preferred:
• Experience with APIs, integrations, developer tools, or enterprise software is a strong plus
Company:
We partner with investors, founders, and ambitious teams at pivotal moments of growth, helping them build the people, talent, and leadership infrastructure required to scale with confidence. Founded in 2023, the company is headquartered in San Francisco, CA, US, , with a team of 2-10 employees. The company is currently Early Stage.
People Culture Talent is recruiting for a Customer Engineer position with a venture-backed AI infrastructure company. In this role, you will serve as the technical backbone of customer relationships, supporting them from initial implementation through long-term success, while collaborating with cross-functional teams to enhance the customer experience.
Responsibilities:
• Customer Implementations — Design, deploy, and optimize solutions tailored to customers' technical environments and business needs.
• Technical Consultation — Serve as a trusted advisor to customer engineering teams as they navigate complex implementation challenges.
• Customer Success — Promote onboarding, drive adoption, and ensure long-term success through proactive engagement.
• Product Feedback — Recognize trends across customers and communicate insights back to the product team.
• Technical Troubleshooting — Investigate and resolve integration issues, implementation barriers, and technical inquiries.
• Cross-Functional Collaboration — Partner with engineering, product, and GTM teams to enhance the customer experience.
• Documentation & Enablement — Create resources that empower customers and internal teams to operate more efficiently.
Qualifications:
Required:
• Solutions engineering, customer engineering, implementation, technical consulting, or developer support experience
• Strong technical foundations — APIs, integrations, and modern software architectures aren't foreign to you
• Direct experience working with technical customers in complex environments
• Clear communication across a range of audiences — from a junior engineer to a VP of Engineering
• A pattern recognition instinct. You notice recurring problems and do something about them
• Ownership mindset — you stay with a problem until it's solved
Preferred:
• Experience with APIs, integrations, developer tools, or enterprise software is a strong plus
Company:
We partner with investors, founders, and ambitious teams at pivotal moments of growth, helping them build the people, talent, and leadership infrastructure required to scale with confidence. Founded in 2023, the company is headquartered in San Francisco, CA, US, , with a team of 2-10 employees. The company is currently Early Stage.