Director Customer Engineer Jobs in Merced, CA (NOW HIRING)

Proprietary technology. Project Ownership. Room to grow. The role that delivers on all three.HPS Tech is an Australian business delivering end-to-end process engineering for dairy and food manufacturers globally - designing, delivering and commissioning the systems behind some of the most technically complex facilities in the sector. Our technology is proprietary. Our projects are ours from concept to handover. We stand behind our work and alongside the customers who depend on it.Our US operation is scaling, and this role sits at the centre of it. We are looking for an experienced Senior Process Engineer who takes personal ownership from approved scope to customer handover - and doesn't consider the job done until the customer is satisfied. Based in Central Valley, California.If you have deep process engineering experience - dairy, food, or a comparably demanding environment - and know what personal accountability for a project outcome feels like, read on.The roleYou will take full ownership of complex, high-value projects end-to-end - covering design, procurement, construction, commissioning, and the customer relationship.This is not a role where someone else defines the scope and you execute within it. You lead. Graduate engineers support you. Leadership backs you.What you will doLead project delivery across design, procurement, construction, commissioning, and handoverManage the customer relationship throughout each project - you are the face of HPS on the jobDirect and develop graduate engineers working alongside youApply technical judgement to solve problems in the field - you will not wait for permissionBuild the kind of customer relationships that bring the next project through the doorYour backgroundDairy processing is the foundation we are building from. If that is your background, this role is for you. We will also consider engineers from industries where process hygiene, CIP design, and food safety standards are genuinely non-negotiable - brewery, pharmaceutical, or food manufacturing environments where the consequences of getting it wrong are serious. The technical standards in dairy are exacting; if you have worked somewhere comparably demanding, make that case.Process engineering background - mechanical, chemical, or electrical. What matters is technical depth and field experience, not the title on your degree.A track record of owning complex, high value projects end-to-end. Not contributing within someone else's structure - leading, with personal accountability for the outcome.Comfort in direct customer-facing situations. Plant operators, site engineers, and farming business owners are your audience. Relationship quality is part of the job.Right to work in the United States. We are open on experience level - from engineers with five or six years of solid project work to those with fifteen or more in the sector. The non-negotiable is the technical foundation and the project accountability. If you have both, the experience question takes care of itself.Why HPSYou own the full project - design, build, commission, handover. Competitors silo their engineers. We do not.Proprietary technology that competitors cannot replicate - you will work on the leading edge of dairy processingFlat structure with direct access to leadership. No five-layer approval chain.Based in Central Valley, California - the heart of US dairy and food production. The work is embedded in the industry, not adjacent to it.A business with a strong and growing US pipeline and European expansion underwayCareer advancement based on what you deliver, not how long you have been hereRelocation support available for the right candidateAbout HPS TechHPS Tech specialises in end-to-end hygienic process engineering for dairy, food, and beverage manufacturers. We hold proprietary technology across Lactoferrin extraction, EBRT evaporation bacteria removal, and Prostan protein standardisation. We operate across Australia, New Zealand, the United States, and Europe. The US is our primary growth market.How to applyApply with your resume and a brief cover note. Tell us about a project you have led - what the scope was, what went wrong, and how you handled it. Applications without relevant process industry experience will not be progressed.Questions? Contact the team at Positive Disruption, recruiting on behalf of HPS Tech.