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Director Customer Engineer Jobs in Merced, CA (NOW HIRING)

Blue Diamond Growers

Shift Manager Operations

Turlock, CA · On-site

$92K - $120K/yr

Collaborates with the Site Director and the Site Leadership Team to provide the development and ... Bachelor's Degree related to the fields of Engineering, Business, and Manufacturing. Minimum number ...

Altium

Mid-Market Account Executive

Firebaugh, CA · On-site

Customer Acumen -- Understand each customer's strategic growth plans, technology footprint and ... based direct sales experience, solution engineering, solution architecture, and/or enterprise ...

ABB

Commercial Strategy Intern - Spring 2027

Merced, CA · On-site

$20 - $34/hr

Each day, you will acquire knowledge by performing tasks as directed. You will also showcase your ... Utilizing understanding of customers' needs and ABB's solutions to determine effective solutions ...

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All JobsCustomer Engineer JobsDirector Customer Engineer JobsDirector Customer Engineer Jobs in Merced, CA

Director Customer Engineer information

See Merced, CA salary details

$77.1K

$205.6K

$268.2K

How much do director customer engineer jobs pay per year?

As of Sep 6, 2026, the average yearly pay for director customer engineer in Merced, CA is $205,618.00, according to ZipRecruiter salary data. Most workers in this role earn between $149,400.00 and $267,200.00 per year, depending on experience, location, and employer.

What does a Director Customer Engineer do?

A Director Customer Engineer leads a team of customer engineers responsible for providing technical solutions and support to clients. They oversee the planning and delivery of technical services, manage customer relationships, and ensure that engineering teams address client needs effectively. This role often involves collaborating with sales, product, and engineering departments to align customer requirements with company offerings. Additionally, the Director Customer Engineer may be responsible for setting team goals, mentoring staff, and driving continuous improvement in service delivery.

What are the key skills and qualifications needed to thrive as a Director Customer Engineer?

To thrive as a Director Customer Engineer, you need deep technical expertise in engineering solutions, strong leadership experience, and a relevant degree—often in engineering, computer science, or a related field. Familiarity with cloud platforms, CRM systems, technical sales tools, and certifications like AWS Certified Solutions Architect or Google Professional Cloud Architect are typically required. Outstanding communication, strategic thinking, and the ability to build relationships with both clients and cross-functional teams are crucial soft skills. These skills enable effective oversight of complex technical projects, drive customer satisfaction, and ensure alignment between technical solutions and business objectives.

How does a Director Customer Engineer typically collaborate with other departments to ensure customer satisfaction?

A Director Customer Engineer often works cross-functionally with sales, product management, and support teams to address customer needs and drive solutions. They play a key role in translating technical requirements into actionable plans, facilitating communication between engineering and non-technical stakeholders. Regular meetings, joint strategy sessions, and customer feedback loops are common practices to ensure alignment and successful project outcomes. This collaborative approach not only enhances customer satisfaction but also fosters innovation and continuous improvement within the organization.

What is the difference between Director Customer Engineer vs Customer Engineer?

AspectDirector Customer EngineerCustomer Engineer
CredentialsTypically requires a bachelor’s degree in engineering or related field; advanced certifications are a plusRequires a bachelor’s degree in engineering or related field; relevant technical certifications are common
Work EnvironmentLeads teams, manages client relationships, and oversees project deliveryWorks directly with clients to implement and troubleshoot technical solutions
Employer & Industry UsageUsed in large tech companies, cloud providers, and enterprise solutionsCommon across tech firms, cloud services, and IT consulting

The main difference is that the Director Customer Engineer focuses on leadership, strategy, and team management, while the Customer Engineer is hands-on, working directly with clients to implement technical solutions. Both roles require technical expertise, but the director level emphasizes oversight and coordination.

What cities near Merced, CA are hiring for Director Customer Engineer jobs?

Cities near Merced, CA with the most Director Customer Engineer job openings:

Director Customer Engineer jobs near you

Shift Manager Operations

Blue Diamond Growers

Turlock, CA • On-site

$92K - $120K/yr

Full-time

Re-posted 16 days ago

Job description

Work Shift:

Swing

Pay Type:

Salary

Hourly Rate (if applicable):

N/A

Targeted Base Salary Range (if applicable):

$92,800.00 - $120,400.00

JOB OVERVIEW:

As part of the world's largest almond processing manufacturer, this role will lead and develop an operational team in our state-of-the-art facility at Blue Diamond. As the Operations Shift Manager, this role is responsible for overseeing and leading daily operations and ensuring all processes run smoothly and efficiently, while driving a continuous improvement culture. This role involves leading a team in achieving high performing results in Safety, Quality, Service, Performance, and People objectives. Collaborates with the Site Director and the Site Leadership Team to provide the development and execution of plant strategies to deliver the site goals.

RESPONSIBILITIES:

ESSENTIAL JOB FUNCTIONS

  • As a member of the Site Leadership team, takes on a leadership role to collaborate and help execute strategies to deliver site goals in support of company goals and objectives.
  • Establishes, communicates, and executes measurable manufacturing and team member goals that deliver uncompromised safety, quality, service, and performance results.
  • Maintains total ownership of one or more systems/tools deployed or enhanced at the site.
  • Functions as an Operations Startup Lead for critical projects where we are modifying or installing new equipment.
  • Leads a system in one of our key focus areas or continuous improvement efforts across the manufacturing site(s), including establishing and training to a standard, inspecting against the standard, and measuring results.
  • Build development plans to improve all levels of the team in the department. Actively coaches direct reports to increase their capability and the results of the team.
  • Leads and develops continuous improvement; promotes the organization's culture of Zero Waste, Zero Harm, One Team, and 100% Commitment.
  • Improves product quality levels by promoting and maintaining high standards of food safety and sanitation and delivering customer/consumer expectations.
  • Assists team in assembling and delivering an Annual Operation Plan that drives improvement in both fixed and variable costs.
  • Leads shift operations in a manner that ensures high levels of conformance to production schedules and proper inventory control in a cost-effective manner to ensure Service levels are achieved.
  • Achieves technical mastery of the production process and assist with innovation as required.
  • Promotes continuous learning of staff resulting in a flexible and agile workforce.
  • Performs other duties and responsibilities as required or assigned.

MINIMUM JOB REQUIREMENTS

  • Bachelor's Degree related to the fields of Engineering, Business, and Manufacturing.

Minimum number of years(s) of experience required in leu of Bachelor's Degree

  • 6 years of food or beverage manufacturing experience
  • 4 years of experience supervising manufacturing teams.
  • Experience effectively leading a team environment; skilled with translating concepts into concrete examples.
  • Experience with operating a wide range of food processing equipment; knowledge of SQF and quality standards and requirements.
  • Has a cross-functional understanding of maintenance practices and techniques; good understanding of SPC and associated tools.
  • Covers weekends as needed to support 24/7 operations.
  • Work Schedule: 12:00 PM - 9:00 PM. Stated shift start times are for reference and guidance as those times may need to be flexed to support the shift or operation needs.

PREFERRED SKILLS AND EXPERIENCES

  • Experience functioning as a proactive team player.
  • Experience in coaching and development of both direct reports and broader organization.
  • Knowledge of City/County/State & Federal Rules and Regulations concerning municipal codes.
  • Must possess strong planning skills with ability to analyze trends and determine corrective actions.
  • Demonstrated ability to produce on schedule.
  • Act independently in a constructive manner.
  • Strongly motivated to improve self. Demonstrated leadership ability through discovering and utilizing people's capabilities, recognizing good work and earning the respect of peers and subordinates.

SUPERVISORY REQUIREMENTS

Number of Direct Reports

  • 1-5

Number of Indirect Reports

  • 20- 60

Titles of Direct Reports

  • Team Leader
  • Department Leads

PHYSICAL DEMANDS

  • Must be able to physically move throughout the facility, including climbing multiple flights of stairs, ladders, elevated catwalks and tight access areas. Able to sit/work at a desk for extended periods of time doing things such as analytical work or reports, which requires focus, while utilizing a computer.

WORK ENVIRONMENT

  • Must be able to work in a plant environment being exposed to dust, high noise levels, extreme temperature and humidity fluctuations, fumes and odors from welding and other maintenance processes, poor lighting, and wet operation work conditions. Typical conditions may include prolonged sitting, standing and walking.

Blue Diamond Growers is an Equal Opportunity and E-Verify Employer

EOE/Minorities/Females/Vet/Disability


WHY BLUE DIAMOND?

In addition to working at the world's largest, state-of-the-art almond manufacturer, we offer a safe and collaborative team environment, with numerous opportunities for free training and career advancement. Check out the BDG Benefits, Health & Wellness GuideHERE.

Grow your career. Partner with us. We Are the Almond People!

Ready to get started? Apply now!

Blue Diamond Growers (BDG) is an Equal Employment Opportunity Employer. BDG provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information. BDG also complies with all provisions of the U.S. Government's Executive Order 11246 dated September 24, 1965 and the rules, regulations and relevant orders of the Secretary of Labor.

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