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Customer Engineer Jobs in California (NOW HIRING)

Customer Engineer

San Francisco, CA ยท On-site

$89K - $205K/yr

The Role We're hiring a Customer Engineer to serve as the technical backbone of our customer relationships, from first implementation through long-term success. You'll work directly with technical ...

As a Customer Engineer, you will work cross-functionally to support customer implementations, drive payment volume, and contribute to product development by gathering feedback and identifying ...

Our ideal Customer Engineer is hands-on, collaborative, self-motivated, and innovative. We hope you are as excited as we are to create human-centered AI products poised for rapid growth and adoption.

As a Customer Engineer , you'll split your time between two worlds: * With customers (30-40%) - working hands-on to debug integrations, unblock adoption, and help them build amazing things with Tavus.

Customer Engineer

Palo Alto, CA ยท On-site +1

$140K - $180K/yr

Our ideal Customer Engineer is hands-on, collaborative, self-motivated, and innovative. We hope you are as excited as we are to create human-centered AI products poised for rapid growth and adoption.

Customer Engineer

San Francisco, CA ยท On-site

$2.0K/mo

As a Customer Engineer at Column, you'll partner with tech-forward companies to build financial products and solutions using Column's APIs. This is a highly cross-functional role: you'll work closely ...

Customer Engineer

Santa Clara, CA ยท On-site

$98K - $135K/yr

Our semiconductor MEMS programmable solutions offer a rich feature set that enables customers to differentiate their products with higher performance, smaller size, lower power, and better ...

Customer Engineer provides expert technical support to high-value customers, and partners resolving complex issues and proactively ensuring system health. They also play a key role in sharing ...

Kitu's Customer Engineer will make a difference every day in a small company environment. Key Responsibilities * Strong communication and customer relationship experience. * Troubleshoot complex ...

The Deployed Customer Engineer (DCE) acts as a technical bridge between Couchbase's engineering and customer goals, ensuring successful technical implementations and delivering strategic solutions.

The Customer Engineer Escalation position plays a critical role as a member of assigned Global Customer Service Teams for AAI-based accounts. The person taking on this role will be expected to ...

Sr. Customer Engineer

Santa Clara, CA ยท On-site

$138K - $190K/yr

Our semiconductor MEMS programmable solutions offer a rich feature set that enables customers to differentiate their products with higher performance, smaller size, lower power, and better ...

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Customer Engineer information

See California salary details

$38.5K

$77.5K

$107.1K

How much do customer engineer jobs pay per year?

As of Jul 19, 2026, the average yearly pay for customer engineer in California is $77,540.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,100.00 and $88,800.00 per year, depending on experience, location, and employer.

How does a Customer Engineer typically collaborate with sales and product teams to address client needs?

Customer Engineers play a crucial role in bridging the gap between clients and internal teams. They often join sales representatives during client meetings to provide technical expertise, clarify product capabilities, and address technical concerns in real time. Additionally, they work closely with product teams to relay customer feedback, suggest improvements, and stay updated on new features or releases. This collaboration ensures that customer requirements are met efficiently, and that both pre-sales and post-sales technical support are aligned with the company's offerings.

What are Customer Engineers?

Customer Engineers are technical professionals who provide support, installation, maintenance, and troubleshooting services for a company's products or systems, often directly at customer sites. They act as a bridge between the company and its clients, ensuring that technical issues are resolved swiftly and customer satisfaction is maintained. Customer Engineers may work in various industries, such as IT, manufacturing, or electronics, and are often responsible for training clients on product usage. Their role requires strong technical knowledge, communication skills, and the ability to solve problems efficiently.

What is the difference between Customer Engineer vs Technical Support Engineer?

AspectCustomer EngineerTechnical Support Engineer
Required CredentialsBachelor's degree in engineering, computer science, or related field; certifications like Cisco, Microsoft are commonAssociate or bachelor's degree; certifications like CompTIA, Cisco, or vendor-specific certifications
Work EnvironmentCustomer sites, offices, or remote; involved in pre-sales, deployment, and post-sales supportCall centers, support centers, or remote; focused on troubleshooting and issue resolution
Employer & Industry UsageTech companies, networking firms, cloud providers; involved in client solutions and technical consultingIT service providers, hardware/software vendors; primarily troubleshooting and support roles

In summary, Customer Engineers typically have a broader role involving pre-sales, deployment, and ongoing support, often working directly with clients and requiring certifications in networking or cloud technologies. Technical Support Engineers focus mainly on troubleshooting and resolving technical issues, usually within support centers. Both roles require technical certifications but differ in scope and work environment.

What are the key skills and qualifications needed to thrive as a Customer Engineer, and why are they important?

To thrive as a Customer Engineer, you need a strong background in technical troubleshooting, systems integration, and relevant industry knowledge, often supported by a degree in computer science or engineering. Familiarity with operating systems, cloud platforms, networking tools, and certifications such as CompTIA, Microsoft, or Cisco are typically required. Excellent problem-solving abilities, communication, and customer service skills distinguish top performers in this role. These competencies ensure you can effectively resolve complex technical issues while delivering a positive client experience.
What are the most commonly searched types of Customer Engineer jobs in California? The most popular types of Customer Engineer jobs in California are:
What are popular job titles related to Customer Engineer jobs in California? For Customer Engineer jobs in California, the most frequently searched job titles are:
What cities in California are hiring for Customer Engineer jobs? Cities in California with the most Customer Engineer job openings:
Infographic showing various Customer Engineer job openings in California as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $77,540 per year, or $37.3 per hour.

Customer Engineer

People Culture Talent

San Francisco, CA โ€ข On-site

Full-time

Re-posted 7 days ago


Job description

Job Summary:
People Culture Talent is recruiting for a Customer Engineer position with their valued client, an AI infrastructure company. The role involves serving as the technical backbone for customer relationships, designing and deploying solutions, and ensuring customer success through proactive engagement and collaboration with product teams.
Responsibilities:
โ€ข Customer Implementations โ€” Design, deploy, and optimize solutions tailored to customers' technical environments and business needs.
โ€ข Technical Consultation โ€” Serve as a trusted advisor to customer engineering teams as they navigate complex implementation challenges.
โ€ข Customer Success โ€” Promote onboarding, drive adoption, and ensure long-term success through proactive engagement.
โ€ข Product Feedback โ€” Recognize trends across customers and communicate insights back to the product team.
โ€ข Technical Troubleshooting โ€” Investigate and resolve integration issues, implementation barriers, and technical inquiries.
โ€ข Cross-Functional Collaboration โ€” Partner with engineering, product, and GTM teams to enhance the customer experience.
โ€ข Documentation & Enablement โ€” Create resources that empower customers and internal teams to operate more efficiently.
Qualifications:
Required:
โ€ข Solutions engineering, customer engineering, implementation, technical consulting, or developer support experience
โ€ข Strong technical foundations โ€” APIs, integrations, and modern software architectures aren't foreign to you
โ€ข Direct experience working with technical customers in complex environments
โ€ข Clear communication across a range of audiences โ€” from a junior engineer to a VP of Engineering
โ€ข A pattern recognition instinct. You notice recurring problems and do something about them
โ€ข Ownership mindset โ€” you stay with a problem until it's solved
Preferred:
โ€ข Experience with APIs, integrations, developer tools, or enterprise software is a strong plus
Company:
We partner with investors, founders, and ambitious teams at pivotal moments of growth, helping them build the people, talent, and leadership infrastructure required to scale with confidence. Founded in 2023, the company is headquartered in San Francisco, CA, US, , with a team of 2-10 employees. The company is currently Early Stage.