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Customer Quality Engineer Jobs (NOW HIRING)

Rittal LLC

Customer Quality Engineer

Urbana, OH · On-site

  • Medical

  • Retirement

Customer Quality Engineer As the Customer Quality Engineer, you will... Serve as the primary quality representative for customer-facing quality issues while ensuring products, processes, and systems ...

Materion

Customer Quality Engineer

Newton, MA · On-site

Customer Quality Engineer Location: Newton, MA Job Summary: The Customer Quality Engineer will be responsible for overseeing the quality assurance processes related to customer orders, ensuring that ...

QuantumClean

Customer Quality Engineer

Phoenix, AZ · On-site

The Customer Quality Engineer serves as the primary liaison for all customer-facing quality matters, ensuring compliance with customer requirements and driving resolution of product and process ...

Reliance One

Customer Quality Engineer

Holly, MI

$90K - $110K/yr

Customer Quality Engineer Holly, Michigan On-Site Position Direct Hire Opportunity $90,000-$100,000 Annually POSITION SUMMARY The Customer Quality Engineer is responsible for supporting customer ...

New

Hithium Tech USA Inc HQ

Customer Quality Engineer

Forney, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Quality Engineer Applicants must be authorized to work in the U.S. without sponsorship now and in the future. The company does not offer visa sponsorship or transfer of visas for this ...

Fictiv

Customer Quality Engineer

Denver, CO

The Customer Quality Engineer communicates with customers on quality-related issues and coordinates with regional Quality Teams to efficiently and effectively resolve concerns and to drive continual ...

MIRATECH Corporation

Customer Quality Engineer

Tulsa, OK · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Quality, Engineering, Manufacturing, Project Management & Tech Services Primary Responsibility Serve as the primary quality liaison between the company and its customers, ensuring customer ...

New

MIRATECH Corporation

Customer Quality Engineer

Tulsa, OK · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Quality, Engineering, Manufacturing, Project Management & Tech Services Primary Responsibility S erve as the primary quality liaison between the company and its customers, ensuring customer ...

MIRATECH Corporation

Customer Quality Engineer

Tulsa, OK · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Quality, Engineering, Manufacturing, Project Management & Tech Services Primary Responsibility S erve as the primary quality liaison between the company and its customers, ensuring customer ...

New

Fictiv

Customer Quality Engineer

Los Angeles, CA · On-site

The Customer Quality Engineer communicates with customers on quality-related issues and coordinates with regional Quality Teams to efficiently and effectively resolve concerns and to drive continual ...

Fictiv

Customer Quality Engineer

Oakland, CA

The Customer Quality Engineer communicates with customers on quality-related issues and coordinates with regional Quality Teams to efficiently and effectively resolve concerns and to drive continual ...

Fictiv

Customer Quality Engineer

The Customer Quality Engineer communicates with customers on quality-related issues and coordinates with regional Quality Teams to efficiently and effectively resolve concerns and to drive continual ...

Fictiv

Customer Quality Engineer

Seattle, WA · On-site

The Customer Quality Engineer communicates with customers on quality-related issues and coordinates with regional Quality Teams to efficiently and effectively resolve concerns and to drive continual ...

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Customer Quality Engineer information

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How much do customer quality engineer jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer quality engineer in the United States is $32.95, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $39.90 per hour, depending on experience, location, and employer.

What does a customer quality engineer do?

A customer quality engineer is responsible for ensuring that products meet customer requirements and quality standards. They analyze customer feedback, perform inspections, and collaborate with manufacturing and design teams to resolve quality issues. Proficiency in quality tools like root cause analysis and quality management systems is often required.

What are the key skills and qualifications needed to thrive as a Customer Quality Engineer, and why are they important?

To thrive as a Customer Quality Engineer, you need a strong background in quality assurance, problem-solving, and engineering principles, typically supported by a degree in engineering or a related field. Experience with quality management systems like ISO 9001, root cause analysis tools (such as 8D or FMEA), and proficiency in data analysis software are commonly required. Exceptional communication, customer service orientation, and attention to detail help build strong client relationships and effectively resolve quality concerns. These competencies are crucial for ensuring customer satisfaction, resolving product issues efficiently, and maintaining high standards of product quality.

What is the difference between Customer Quality Engineer vs Quality Assurance Engineer?

AspectCustomer Quality EngineerQuality Assurance Engineer
Primary FocusEnsuring customer satisfaction and addressing customer-specific quality issuesDeveloping and implementing processes to prevent defects in products
Work EnvironmentCustomer sites, production lines, and cross-functional teamsDesign labs, manufacturing facilities, and internal teams
Required CredentialsEngineering degree, quality certifications (e.g., CQE), communication skillsEngineering or quality-related degree, certifications like CQE or ASQ certifications

While both roles focus on quality, the Customer Quality Engineer primarily interacts with customers to resolve quality issues and improve satisfaction, whereas the Quality Assurance Engineer concentrates on internal process improvements to prevent defects. Both roles require similar credentials and often work within manufacturing or engineering industries.

How does a Customer Quality Engineer typically collaborate with customers and internal teams to resolve quality issues?

Customer Quality Engineers play a critical role in acting as a bridge between customers and internal departments, such as manufacturing, engineering, and quality assurance. They often lead root cause analyses, facilitate corrective actions, and communicate updates directly to customers to ensure their concerns are addressed promptly and effectively. Collaboration involves regular meetings, detailed reporting, and cross-functional teamwork to align customer requirements with company standards. This dynamic environment requires strong interpersonal skills and a proactive approach to problem-solving.
More about Customer Quality Engineer jobs
Who are the top companies hiring for Customer Quality Engineer jobs? The top employers for Customer Quality Engineer jobs are:
What states have the most Customer Quality Engineer jobs? States with the most job openings for Customer Quality Engineer jobs include:
What job categories do people searching Customer Quality Engineer jobs look for? The top searched job categories for Customer Quality Engineer jobs are:
What are popular job titles related to Customer Quality Engineer jobs? For Customer Quality Engineer jobs, the most frequently searched job titles are:
Customer Quality Engineer jobs near you
Infographic showing various Customer Quality Engineer job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $68,537 per year, or $33 per hour.

Customer Quality Engineer

Sterling Engineering Inc.

Saint Charles, IL

$75K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Title: Customer Quality Engineer
Hire Type: Direct Hire
Location: St. Charles, IL 60174
Salary: $75,000 - $90,000 (Potential flexibility for candidates with strong automotive and electronics experience)
Benefits: Comprehensive benefits package including medical, dental, vision, paid time off, paid holidays, and 401(k).

Our client, a global manufacturer serving the automotive industry, is seeking a Customer Quality Engineer to manage quality activities for a key OEM customer account. This highly visible role will serve as the primary quality contact for a major automotive customer and will be responsible for driving customer satisfaction, resolving quality issues, and supporting new product launches.
The ideal candidate will have prior automotive manufacturing experience and a strong background in customer quality, problem solving, and continuous improvement. Experience with electronic components or assemblies is highly preferred but not required.

Key Responsibilities
  • Serve as the primary quality contact for a major automotive OEM account.
  • Lead customer quality issue resolution and drive corrective actions to closure.
  • Build and maintain strong customer relationships while ensuring customer requirements are met.
  • Support new product launches, APQP activities, and PPAP submissions.
  • Analyze warranty data, identify trends, and implement improvement initiatives.
  • Collaborate with manufacturing, engineering, and cross-functional teams to improve product quality and reduce defects.
  • Lead root cause investigations utilizing tools such as 8D, 5 Why, Fault Tree Analysis, and FMEA.
  • Monitor and maintain key quality metrics including PPM, warranty performance, and cost of quality.
  • Support change management activities related to products and processes.
  • Drive continuous improvement initiatives within a high-volume manufacturing environment.
Qualifications
  • Bachelor's degree in Engineering or a related technical field.
  • Minimum of 3 years of quality engineering experience within an automotive manufacturing environment.
  • Experience serving as a customer-facing quality representative for automotive OEMs.
  • Strong knowledge of APQP, PPAP, FMEA, SPC, and problem-solving methodologies.
  • Experience with IATF 16949 and automotive quality standards.
  • Excellent communication and customer relationship management skills.
  • Electronics manufacturing experience is a plus.
  • Internal Auditor certifications (ISO 9001/IATF 16949 or VDA 6.3) are preferred.
Preferred Experience
  • Automotive electronics, PCB assembly, or electronic component manufacturing.
  • Experience supporting OEM customers such as Ford, GM, Stellantis, BMW, Volkswagen, or Mercedes.
  • Familiarity with automated assembly processes, vision systems, and manufacturing quality tools.
Travel: Up to 10%