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Customer Quality Engineer Jobs (NOW HIRING)

Materion

Customer Quality Engineer

Newton, MA · On-site

Customer Quality Engineer Location: Newton, MA Job Summary: The Customer Quality Engineer will be responsible for overseeing the quality assurance processes related to customer orders, ensuring that ...

QuantumClean

Customer Quality Engineer

Phoenix, AZ

The Customer Quality Engineer serves as the primary liaison for all customer-facing quality matters, ensuring compliance with customer requirements and driving resolution of product and process ...

Fictiv

Customer Quality Engineer

Oakland, CA

The Customer Quality Engineer communicates with customers on quality-related issues and coordinates with regional Quality Teams to efficiently and effectively resolve concerns and to drive continual ...

Fictiv

Customer Quality Engineer

Denver, CO

The Customer Quality Engineer communicates with customers on quality-related issues and coordinates with regional Quality Teams to efficiently and effectively resolve concerns and to drive continual ...

Fictiv

Customer Quality Engineer

Los Angeles, CA

The Customer Quality Engineer communicates with customers on quality-related issues and coordinates with regional Quality Teams to efficiently and effectively resolve concerns and to drive continual ...

Fictiv

Customer Quality Engineer

The Customer Quality Engineer communicates with customers on quality-related issues and coordinates with regional Quality Teams to efficiently and effectively resolve concerns and to drive continual ...

Cisco

Customer Quality Engineer

San Jose, CA · On-site

$140K - $183K/yr

Your Impact As a Customer Quality Engineer (CQE) at Cisco, you will be the technical advocate for strategic customers, partnering across Engineering, Supply Chain, Customer Experience, and Account ...

Fictiv

Customer Quality Engineer

Seattle, WA

The Customer Quality Engineer communicates with customers on quality-related issues and coordinates with regional Quality Teams to efficiently and effectively resolve concerns and to drive continual ...

Fictiv

Customer Quality Engineer

Reno, NV

The Customer Quality Engineer communicates with customers on quality-related issues and coordinates with regional Quality Teams to efficiently and effectively resolve concerns and to drive continual ...

Fictiv

Customer Quality Engineer

Portland, OR

The Customer Quality Engineer communicates with customers on quality-related issues and coordinates with regional Quality Teams to efficiently and effectively resolve concerns and to drive continual ...

Cisco

Customer Quality Engineer

San Jose, CA

$140K - $183K/yr

Your Impact As a Customer Quality Engineer (CQE) at Cisco, you will be the technical advocate for strategic customers, partnering across Engineering, Supply Chain, Customer Experience, and Account ...

Amphenol TCS

Customer Quality Engineer

Houston, TX · On-site

Customer Quality Engineer Location: Houston, TX & Guadalajara, MX Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom ...

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Customer Quality Engineer information

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How much do customer quality engineer jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for customer quality engineer in the United States is $32.95, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $39.90 per hour, depending on experience, location, and employer.

What does a customer quality engineer do?

A customer quality engineer is responsible for ensuring that products meet customer requirements and quality standards. They analyze customer feedback, perform inspections, and collaborate with manufacturing and design teams to resolve quality issues. Proficiency in quality tools like root cause analysis and quality management systems is often required.

What are the key skills and qualifications needed to thrive as a Customer Quality Engineer, and why are they important?

To thrive as a Customer Quality Engineer, you need a strong background in quality assurance, problem-solving, and engineering principles, typically supported by a degree in engineering or a related field. Experience with quality management systems like ISO 9001, root cause analysis tools (such as 8D or FMEA), and proficiency in data analysis software are commonly required. Exceptional communication, customer service orientation, and attention to detail help build strong client relationships and effectively resolve quality concerns. These competencies are crucial for ensuring customer satisfaction, resolving product issues efficiently, and maintaining high standards of product quality.

What engineers make $300,000 a year?

Senior engineers in specialized fields such as software engineering, petroleum engineering, and aerospace engineering can earn $300,000 or more annually, especially with extensive experience, advanced skills, and leadership roles. High compensation often involves working in high-demand industries, holding managerial or executive positions, or possessing rare technical expertise and certifications.

What is the highest salary for a QC engineer?

The highest salary for a Quality Control (QC) Engineer can reach up to $100,000 or more annually, depending on experience, industry, and location. Senior QC engineers with specialized skills or certifications may earn higher compensation, especially in manufacturing, aerospace, or pharmaceutical sectors.

What is the difference between Customer Quality Engineer vs Quality Assurance Engineer?

AspectCustomer Quality EngineerQuality Assurance Engineer
Primary FocusEnsuring customer satisfaction and addressing customer-specific quality issuesDeveloping and implementing processes to prevent defects in products
Work EnvironmentCustomer sites, production lines, and cross-functional teamsDesign labs, manufacturing facilities, and internal teams
Required CredentialsEngineering degree, quality certifications (e.g., CQE), communication skillsEngineering or quality-related degree, certifications like CQE or ASQ certifications

While both roles focus on quality, the Customer Quality Engineer primarily interacts with customers to resolve quality issues and improve satisfaction, whereas the Quality Assurance Engineer concentrates on internal process improvements to prevent defects. Both roles require similar credentials and often work within manufacturing or engineering industries.

How does a Customer Quality Engineer typically collaborate with customers and internal teams to resolve quality issues?

Customer Quality Engineers play a critical role in acting as a bridge between customers and internal departments, such as manufacturing, engineering, and quality assurance. They often lead root cause analyses, facilitate corrective actions, and communicate updates directly to customers to ensure their concerns are addressed promptly and effectively. Collaboration involves regular meetings, detailed reporting, and cross-functional teamwork to align customer requirements with company standards. This dynamic environment requires strong interpersonal skills and a proactive approach to problem-solving.

What engineer makes $500,000 a year?

Senior engineers in specialized fields such as petroleum, aerospace, or software engineering with extensive experience and advanced skills can earn $500,000 or more annually. High-level roles often require advanced certifications, leadership responsibilities, and working in high-demand industries or companies with lucrative compensation packages.
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What states have the most Customer Quality Engineer jobs? States with the most job openings for Customer Quality Engineer jobs include:
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Customer Quality Engineer jobs near you
Infographic showing various Customer Quality Engineer job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $68,537 per year, or $33 per hour.
Customer Quality Engineer

Customer Quality Engineer

Sterling Engineering Inc.

Saint Charles, IL

$75K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

Title: Customer Quality Engineer
Hire Type: Direct Hire
Location: St. Charles, IL 60174
Salary: $75,000 - $90,000 (Potential flexibility for candidates with strong automotive and electronics experience)
Benefits: Comprehensive benefits package including medical, dental, vision, paid time off, paid holidays, and 401(k).

Our client, a global manufacturer serving the automotive industry, is seeking a Customer Quality Engineer to manage quality activities for a key OEM customer account. This highly visible role will serve as the primary quality contact for a major automotive customer and will be responsible for driving customer satisfaction, resolving quality issues, and supporting new product launches.
The ideal candidate will have prior automotive manufacturing experience and a strong background in customer quality, problem solving, and continuous improvement. Experience with electronic components or assemblies is highly preferred but not required.

Key Responsibilities
  • Serve as the primary quality contact for a major automotive OEM account.
  • Lead customer quality issue resolution and drive corrective actions to closure.
  • Build and maintain strong customer relationships while ensuring customer requirements are met.
  • Support new product launches, APQP activities, and PPAP submissions.
  • Analyze warranty data, identify trends, and implement improvement initiatives.
  • Collaborate with manufacturing, engineering, and cross-functional teams to improve product quality and reduce defects.
  • Lead root cause investigations utilizing tools such as 8D, 5 Why, Fault Tree Analysis, and FMEA.
  • Monitor and maintain key quality metrics including PPM, warranty performance, and cost of quality.
  • Support change management activities related to products and processes.
  • Drive continuous improvement initiatives within a high-volume manufacturing environment.
Qualifications
  • Bachelor's degree in Engineering or a related technical field.
  • Minimum of 3 years of quality engineering experience within an automotive manufacturing environment.
  • Experience serving as a customer-facing quality representative for automotive OEMs.
  • Strong knowledge of APQP, PPAP, FMEA, SPC, and problem-solving methodologies.
  • Experience with IATF 16949 and automotive quality standards.
  • Excellent communication and customer relationship management skills.
  • Electronics manufacturing experience is a plus.
  • Internal Auditor certifications (ISO 9001/IATF 16949 or VDA 6.3) are preferred.
Preferred Experience
  • Automotive electronics, PCB assembly, or electronic component manufacturing.
  • Experience supporting OEM customers such as Ford, GM, Stellantis, BMW, Volkswagen, or Mercedes.
  • Familiarity with automated assembly processes, vision systems, and manufacturing quality tools.
Travel: Up to 10%