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Customer Quality Engineer Jobs in Tennessee (NOW HIRING)

Magna

Customer Quality Engineer

Clinton, TN · On-site

Provides engineering liaison between the Manufacturing/Assembly plant and product Engineering/Customer. Responsible for translating customer feedback and requirements into production process quality ...

Magna

Customer Quality Engineer

Clinton, TN · On-site

Provides engineering liaison between the Manufacturing/Assembly plant and product Engineering/Customer. Responsible for translating customer feedback and requirements into production process quality ...

pens.com

Quality Engineer

Shelbyville, TN

$61K - $79K/yr

Quality Engineer Location : Shelbyville Overview of Role: The Quality Engineer is the primary ... Customer & Supplier Quality Support * Support resolution of customer quality issues and audits.

National Pen

Quality Engineer

Shelbyville, TN · On-site

$61K - $79K/yr

Quality Engineer Location : Shelbyville Overview of Role: The Quality Engineer is the primary on ... Customer & Supplier Quality Support * Support resolution of customer quality issues and audits.

ALUMA-FORM

Quality Engineer

Memphis, TN

$63K - $82K/yr

As a Quality Engineer, you'll play a key role in delivering products that meet the highest ... Support internal and external audits; ensure readiness for customer quality system assessments.

Adecco

Quality Engineer

Cookeville, TN · On-site

$60K - $80K/yr

... Engineer for their plant located in the Cookeville, TN area. Responsibilities ... Support plant quality systems and customer quality requirements * Lead root cause analysis and ...

Domtar

Sr Quality Engineer

Kingsport, TN

$84K - $114K/yr

This role works closely with production, sales, shipping, customer service, and laboratory ... The Quality Engineer is responsible for quality system management, laboratory operations, testing ...

New

V&F Transformer

Quality Engineer

Celina, TN

$55K - $72K/yr

Our vertically integrated operations, customer-focused culture, and investment in people and ... Job Summary The position of Quality Engineer is accountable for all aspects of quality at its ...

ERMCO

Quality Engineer

Celina, TN · On-site

$55K - $72K/yr

Our vertically integrated operations, customer-focused culture, and investment in people and ... Job Summary The position of Quality Engineer is accountable for all aspects of quality at its ...

V&F Transformer

Quality Engineer

Celina, TN · On-site

$55K - $72K/yr

Our vertically integrated operations, customer-focused culture, and investment in people and ... Job Summary The position of Quality Engineer is accountable for all aspects of quality at its ...

Autocam Medical

Quality Engineer

Murfreesboro, TN

$64K - $83K/yr

The Quality Engineer is responsible for understanding customer quality related requirements, driving internal efforts for root cause and quality improvement, while supporting our high standards of ...

Mirion Technologies

Senior Quality Engineer

Oak Ridge, TN · On-site

$76K - $104K/yr

Interface with customer QA personnel and support audits. * Guide and coordinate QA activities for projects and daily operations. * Perform other QA-related tasks as needed (e.g., inspections ...

nasg

Quality - Quality Engineer

Portland, TN · On-site

$65K - $84K/yr

This position is responsible for maintaining customer and NASG quality standards and policies ... GENERAL SUMMARY The Senior Quality Engineer reports to the Quality Manager or designate. This ...

Venus Consultancy

Quality Engineer

Surgoinsville, TN · On-site

$57K - $74K/yr

Quality Engineer Job Summary: The Quality Manager reports to the Plant Manager and is ultimately ... Develop quality-process links with customers in line with the Quality Management system (including:

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All JobsCustomer Quality Engineer JobsCustomer Quality Engineer Jobs in Tennessee

Customer Quality Engineer information

See Tennessee salary details

$17

$29

$43

How much do customer quality engineer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer quality engineer in Tennessee is $29.91, according to ZipRecruiter salary data. Most workers in this role earn between $22.02 and $36.20 per hour, depending on experience, location, and employer.

What does a customer quality engineer do?

A customer quality engineer is responsible for ensuring that products meet customer requirements and quality standards. They analyze customer feedback, perform inspections, and collaborate with manufacturing and design teams to resolve quality issues. Proficiency in quality tools like root cause analysis and quality management systems is often required.

What are the key skills and qualifications needed to thrive as a Customer Quality Engineer, and why are they important?

To thrive as a Customer Quality Engineer, you need a strong background in quality assurance, problem-solving, and engineering principles, typically supported by a degree in engineering or a related field. Experience with quality management systems like ISO 9001, root cause analysis tools (such as 8D or FMEA), and proficiency in data analysis software are commonly required. Exceptional communication, customer service orientation, and attention to detail help build strong client relationships and effectively resolve quality concerns. These competencies are crucial for ensuring customer satisfaction, resolving product issues efficiently, and maintaining high standards of product quality.

What is the difference between Customer Quality Engineer vs Quality Assurance Engineer?

AspectCustomer Quality EngineerQuality Assurance Engineer
Primary FocusEnsuring customer satisfaction and addressing customer-specific quality issuesDeveloping and implementing processes to prevent defects in products
Work EnvironmentCustomer sites, production lines, and cross-functional teamsDesign labs, manufacturing facilities, and internal teams
Required CredentialsEngineering degree, quality certifications (e.g., CQE), communication skillsEngineering or quality-related degree, certifications like CQE or ASQ certifications

While both roles focus on quality, the Customer Quality Engineer primarily interacts with customers to resolve quality issues and improve satisfaction, whereas the Quality Assurance Engineer concentrates on internal process improvements to prevent defects. Both roles require similar credentials and often work within manufacturing or engineering industries.

How does a Customer Quality Engineer typically collaborate with customers and internal teams to resolve quality issues?

Customer Quality Engineers play a critical role in acting as a bridge between customers and internal departments, such as manufacturing, engineering, and quality assurance. They often lead root cause analyses, facilitate corrective actions, and communicate updates directly to customers to ensure their concerns are addressed promptly and effectively. Collaboration involves regular meetings, detailed reporting, and cross-functional teamwork to align customer requirements with company standards. This dynamic environment requires strong interpersonal skills and a proactive approach to problem-solving.
What are popular job titles related to Customer Quality Engineer jobs in Tennessee? For Customer Quality Engineer jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Customer Quality Engineer jobs in Tennessee look for? The top searched job categories for Customer Quality Engineer jobs in Tennessee are:
What are popular job titles related to Customer Quality Engineer jobs in TN? For Customer Quality Engineer jobs in TN, the most frequently searched job titles are:
Customer Quality Engineer jobs near you
Infographic showing various Customer Quality Engineer job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $62,205 per year, or $29.9 per hour.

Customer Quality Engineer (Nissan)

Judge Group, Inc.

Shelbyville, TN • On-site

$100K - $110K/yr

Other

Posted 3 days ago

New

Job description

Location: Shelbyville, TN Salary: $100,000.00 USD Annually - $110,000.00 USD Annually Description:
Customer Quality Engineer (Nissan)
Shelbyville, TN (100% Onsite)
Direct Hire
Position Overview
The company is seeking an experienced Customer Quality Engineer to serve as the primary customer-facing quality representative. This individual will manage customer quality concerns, lead root cause investigations, coordinate corrective actions, and act as the liaison between OEM customers and internal engineering, manufacturing, and quality teams.
This role requires an independent, self-driven quality professional who can confidently manage customer relationships after initial onboarding while driving continuous improvement initiatives throughout the manufacturing organization.
Key Responsibilities
  • Serve as the primary customer quality contact for Nissan and other OEM customers.
  • Manage customer complaints, quality concerns, and warranty issues from initial notification through resolution.
  • Lead structured problem-solving activities utilizing 8D, 5 Why, Fishbone (Ishikawa), and other root cause methodologies.
  • Coordinate containment activities and implement corrective and preventive actions (CAPA).
  • Analyze quality data, identify trends, and drive continuous improvement initiatives.
  • Communicate quality issues across manufacturing, engineering, supplier quality, and leadership teams.
  • Support PPAP submissions, launch activities, customer audits, and quality documentation.
  • Track customer returns, rejects, and quality metrics while driving reductions in defects.
  • Interface with Supplier Quality Engineers regarding non-conforming materials.
  • Travel to customer locations as needed to support quality investigations and issue resolution.

Required Qualifications
  • 7-10+ years of automotive quality engineering experience.
  • Experience managing OEM customer quality issues.
  • Strong understanding of automotive quality systems and customer-specific requirements.
  • Proven experience leading root cause investigations and corrective actions.
  • Experience working within Tier 1 or Tier 2 automotive suppliers.
  • Strong analytical, communication, and customer management skills.
  • Ability to work independently with minimal supervision.
  • Bachelor's degree preferred (or equivalent practical experience).

Preferred Qualifications
  • HVAC assembly manufacturing experience.
  • Injection molding manufacturing experience.
  • Large assembly manufacturing experience.
  • Six Sigma Green Belt or Black Belt.
  • CQE or CQA certification.
  • Experience supporting customer audits and OEM quality requirements.

Preferred Industry Background
  • Tier 1 Automotive Suppliers (Highly Preferred)
  • Tier 2 Automotive Suppliers
  • Automotive OEMs (Nissan, Ford, GM)

By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
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This job and many more are available through The Judge Group. Please apply with us today!

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